Trustpilot Reviews
Turn real customer reviews into traffic, sales, and loyalty.
Rating
1.6
feedback
113
chart
#1,650
All reviews
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Dec. 19, 2022
The app works fine for me. My reviews shows up at promised and my customers get their emails about reviewing their products.
Oct. 4, 2022
I was ready for giving up on this app until I came across a tutorial on trustpilot YouTube channel an I felt absolutely braindead you will need a laptop or tablet but it's so simple all you do is load up widgets pick a obviously if you have dark/black background on your website pick that colour an all you do is click the widget drag it to where you want it an drop it's that easy
Hi Platinuim X Thanks for getting in touch and giving us your feedback. We're delighted to hear that you got your widget added successfully and you're now showcasing how brilliant your business is to a whole host of prospective customers. We have a handy support area on Trustpilot that contains a wealth of useful information too. So if you're ever in need of advice in the future, it's a great place to check out. We've written this guide on how to apply your widget too: https://support.trustpilot.com/hc/en-us/articles/4402992727314-Trustpilot-s-Shopify-integration-Add-a-TrustBox-widget And of course, our team of helpful, knowledgeable Support Trusties are available too. They can be contacted here: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360001776219 Best Wishes Jen -Trustpilot
Sept. 3, 2022
Great support. They got back to me personally and together we were able to find a solution to get the app working again. App and features seem very good so far. Original Review: "Installed it but no connection to TP-Account on their website. Tryed reinstalling it through the websitelink and now nothing happens, when I click on connect to add my account. Completely useless."
Hello ELO-SQD Thank you for getting in touch and bringing this to our attention. We see that you have installed the App successfully and our product team has reached out directly to confirm this, as well as to understand any issues you may have experienced and offer additional troubleshooting if required. As always, our priority is the health and well-being of your business and we fully appreciate the importance of getting this right for you. If you need any further assistance, please reach out to us through your existing correspondence and we will be happy to help in any way that we can. Kind Regards Jen - Trustpilot