Trustpilot Reviews for Shopify

Trustpilot Reviews

Turn real customer reviews into traffic, sales, and loyalty.

Developer
View on App Store

Rating

2.0

feedback

172

Reviews

chart

#2,015

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    9%
  • Less than a month
    18%
  • Less than a year
    36%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify App are predominantly negative, with users expressing frustration over issues such as the app not opening, poor customer support, high pricing, lack of customization options, and difficulties in integration with Shopify. Many users have also raised concerns about Trustpilot's business practices, including allegations of review extortion and unauthorized use of customer information. On the positive side, a few users have mentioned the app's ease of setup and the ability to manage reviews effectively.

Highlights

App not opening, poor customer support, high pricing, lack of customization options
Difficulties in integration with Shopify, concerns about Trustpilot's business practices
Ease of setup, effective review management

Rating Breakdown

  • 5
    14% (24 ratings)
  • 4
    5% (8 ratings)
  • 3
    2% (4 ratings)
  • 2
    6% (10 ratings)
  • 1
    74% (127 ratings)

Reviews with Text

  • 87% (151)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 19, 2026

hao

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2026

Store

Bsign

Using app

Over 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

April 13, 2026

Worst. This app doesn't open, and the support team doesn't reply. Don't use this app. It is a waste of time.

Using app

5 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 13, 2026

Can't open

Using app

31 minutes

Total reviews

1

Average rating

1.0

4 / 5 Share

April 11, 2026

Using app

About 24 hours

Total reviews

1

Average rating

4.0

All reviews

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