iSquaredYoga review for Trustpilot Reviews

1 / 5

Dec. 16, 2023

A complete nightmare. 1) they change your language without consent, no matter what I do, won't get fixed 2) the widget settings doesn't work 3) after initial setup I'm completely locked out of the app, can't get back in no matter what I do 4) customer service completely useless with robotic response and absolutely resolved nothing 5) finally i decided to uninstall and get out of this hell, for 2 weeks i still receive emails from this crap app asking for reviews. They can't (or won't) stop accessing my shop database. At this point i consider them violating GDPR for unauthorized access to my customer's data. Never install this lowsy app if you don't want to go through this nightmare. They are super expensive too, 199 a month for this service? Seriously?

Using app

27 days

Total reviews

4

Average rating

3.3

Developer Reply

Hello there, Thanks for sharing your experience with us, and we are sorry to hear what you experienced using our integration. That's indeed something we don't want to provide. However, our Technical Support Team would love to further explore and assist with troubleshooting your issues as you just described. Please can contact them here: https://support.trustpilot.com/hc/en-us/requests/new Thanks again for this feedback. We hope you'll reach out to our Technical Support Team, so they can assist you further, and always feel free to share your experiences here. All the best, Flavio - Trustpilot

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