Hook & Flanker review for Trustpilot Reviews

1 / 5

Oct. 11, 2024

Initially loved this, however they have updated the app and in order to use any of their review widgets you must pay their minimum fee of £250 per month. Just to reiterate, in order to show customer reviews (which are not owned by TrustPilot) you must pay TrustPilot £250 per month alongside being forced to sign up to their platform and signing over your business details, in order to show the public owned reviews that YOUR customers have left. Combine this with the daily chasing emails you recieve from Account Managers to sign you up to this service, it feels very bait and switch. I am frustrated as I will now have to migrate all my reviews to another platform.

Using app

8 months

Total reviews

2

Average rating

3.0

Trustpilot Reviews for Shopify
Trustpilot Reviews
2.0 star
132 reviews

Turn real customer reviews into traffic, sales, and loyalty.

Developer
Shopify App Store