Bathroom Store Ireland review for Trustpilot Reviews

1 / 5

June 7, 2022

I used this app for 12 months, we signed a subscription that cost 330 euros a month, the conversion rate from trust pilot was less than 1%, in our service we had account manager that didn't give us enough support to get it better. now they are trying to force us in another 12 months contract because we didn't give 30 days notice period canceling it stay away!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Hi Bathroom Store Ireland. Thank you for contacting us. We are sad to hear you've not had a positive experience with us here at Trustpilot, we hope that the support team can assist. We have a dedicated Support Team that can help you utilize our service to its full potential. Please reach out to them here, We are always happy to help: https://support.trustpilot.com/hc/en-us/requests/new Trustpilot contacts are usually 12 months, and details will be included in the documents you receive when signing up. If you have any questions about your contract or any terms, you can contact your Customer Success manager and they can assist. Accounts can be cancelled with 30 days notice before the end of your contact. If you have any further questions, please drop our support team on [email protected]. You can also check out our support centre on support.trustpilot.com Kind regards, Kerry-Trustpilot

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