Craftiful Fragrance Oils review for Trustpilot Reviews
Aug. 21, 2022
Removed the app with the intention of reinstalling it as the widget customiser stopped working meaning that my site has been missing widgets for over a week now. Can't reinstall as I get an error message saying the page cannot be found when I press "add app". We pay £400 a month to this multinational company and they can't even get an app right. Support has been useless so far, blaming it on 3rd party ad blockers - I have none on the multiple devices I've tried to get this working on. Unacceptable.
Hello Craftiful Thank you for getting in touch and letting us know about this so that we can work with you to get a solution. We're sorry that you're experiencing issues re-adding our app. We want to reassure you that getting this fixed for you is our priority and that we fully appreciate the impact of this on you and your business. Our product team has reached out directly to better understand the issue you are experiencing and to offer troubleshooting and next steps while we work on a resolution. We appreciate your patience in the interim. Kind Regards Jen - Trustpilot
