Trustpilot for Shopify

Trustpilot

Drive sales with trusted customer reviews.
Developer
Trustpilot
View on App Store
Trustpilot
Rating
3.2
Feedback
30
Reviews
Chart
#2,208
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Trustpilot Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include easy setup, increased conversion rates, and the ability to quickly gather reviews. However, negative themes include high pricing for small businesses, lack of customization options for emails, issues with app installation, outdated product review widgets, and difficulties in getting support for non-English languages. Some users also expressed frustration with Trustpilot's control over the review process and lack of meaningful updates despite feedback.

Time spent using app
How long merchants keep the app installed.
Less than an hour 23%
Less than a day 7%
Less than a month 40%
Less than a year 20%
More than a year 0%
All reviews
1 / 5 Share
Oct. 20, 2026

mafia

Store Using app Total reviews Average rating
telos rx 3 months 1 1.0
5 / 5 Share
Oct. 20, 2026

Store Using app Total reviews Average rating
Maiden Cricket — 3 3.7
5 / 5 Share
Oct. 20, 2026

Store Using app Total reviews Average rating
Topmifi — 1 5.0
Developer Reply

Thanks so much for the 5-star review! We're happy to have you using Trustpilot on Shopify and appreciate your support. If you have any ideas for improvement, we'd love to hear from you at [email protected].

5 / 5 Share
Oct. 19, 2026

Store Using app Total reviews Average rating
EDIAGTOOL — 1 5.0
Developer Reply

Thanks so much for review! We appreciate you taking the time to rate us. We're always working to make the app even better, so if there's ever anything you'd like to see improved, we'd love to hear your thoughts at [email protected].

4 / 5 Share
Oct. 19, 2026

Store Using app Total reviews Average rating
Developer Reply

Thanks for taking the time to leave us a review! We appreciate your support and are always looking for ways to make the Trustpilot Shopify app even better. If there's anything we can improve, we'd love to hear your feedback at [email protected].

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