TrustReviews: Product Reviews
Collect product reviews & UGC. Amazon and Aliexpress importer
Rating
4.7
feedback
303
chart
#1,019
All reviews
Review RSS Feed
Nov. 19, 2025
I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone. I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.
Apologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up. https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control. Kind Regards, Dan
Nov. 12, 2025
Great service. Took care of my issue right away even though the problem was caused by me.
June 17, 2025
I used the support in the app, and Shahroz helped me very quickly, kindly, and effectively. Now I can fully enjoy the TrustReviews features!
June 12, 2025
Really good app and the support is also great if you have any tech issues, just give them an email and they sort it out really quickly! thanks Shahroz from the support team. All the best Jack, VitaVoice
April 23, 2025
The app is really well put together and the overall design is sleek and professional. I'm very happy with how the reviews interface looks on both product and collection pages—it fits in beautifully with our store's aesthetic. I initially had a bit of trouble getting the star ratings to display properly, but the support team responded quickly and fixed the problem. Really appreciate how fast and helpful they were. Solid app and great service!
April 23, 2025
This is a very expensive app that does not work. The app is supposed to sent emails to clients who previously purchased items. The app stopped doing this about 4 months ago but has still charged me $100.
Thank you for your review and apologies for the delay, this app in under new management now and we are dedicated to developing the features and resolving any issues. I can see you are using the app again and can see emails are being sent out correctly. Please note the plan you are on has a limit so not all customers will be getting review requests, our new unlimited plan is much better value and captures all orders.
March 14, 2025
Excellent help - problem sorted ! Clear advice and patience throughout out !!
March 11, 2025
Pretty amazing customer support. They did live coding for me in a matter of an afternoon. Totally fixed the way the site looks now
Store
My Store
Using app
About 4 hours
March 1, 2025
Tolle App. Funktioniert problemlos. Nettes Chat-Team hilft schnell bei Allem. Klare Empfehlung.