TrustReviews: Product Reviews
Product reviews app for Shopify stores
Rating
4.7
feedback
299
chart
#1,135
All reviews
Review RSS Feed
Nov. 19, 2025
I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone. I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.
Apologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up. https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control. Kind Regards, Dan
Nov. 12, 2025
Great service. Took care of my issue right away even though the problem was caused by me.
June 17, 2025
I used the support in the app, and Shahroz helped me very quickly, kindly, and effectively. Now I can fully enjoy the TrustReviews features!
June 12, 2025
Really good app and the support is also great if you have any tech issues, just give them an email and they sort it out really quickly! thanks Shahroz from the support team. All the best Jack, VitaVoice
April 23, 2025
This is a very expensive app that does not work. The app is supposed to sent emails to clients who previously purchased items. The app stopped doing this about 4 months ago but has still charged me $100.
March 14, 2025
Excellent help - problem sorted ! Clear advice and patience throughout out !!
March 11, 2025
Pretty amazing customer support. They did live coding for me in a matter of an afternoon. Totally fixed the way the site looks now
Store
My Store
Using app
About 4 hours
March 1, 2025
Tolle App. Funktioniert problemlos. Nettes Chat-Team hilft schnell bei Allem. Klare Empfehlung.
Feb. 27, 2025
They scammed me, I paid and they said i reached my 10 000 review request quota when i only had 1 000 orders, I sent them an email 12 February and till today I am waiting for a resolution!!!
Feb. 19, 2025
Excelente! Shahroz me ayudo rapidisimo a arreglar la forma en que se mostraban mis reviews en mi homepage y me explico como usar algunas funciones de las que yo tenía duda.
Feb. 3, 2025
Jan. 23, 2025
Only had the app for a couple of hours but so far it's working great. Customer service is fantastic!
Store
My Store
Using app
44 minutes