TrustReviews: Product Reviews
Product reviews app for Shopify stores
Rating
4.9
feedback
851
chart
#483
All reviews
Rating Breakdown
Review RSS Feed
July 27, 2024
A lot of positive things, very responsive and understanding customer support, a real pleasure to work with this tool.
July 23, 2024
July 18, 2024
Klasse Support, direkt bei der ersten frage wurde mir ein Videochat angeboten der sehr freundlich und technischem KnowHow mir sehr weitergeholfen hat. Empfehle ich gerne weiter
July 11, 2024
I would definitely recommend this app. Their customer support is amazing. They respond quickly (within minutes) and with a real person! Set up was a breeze.
July 5, 2024
Trust reviews is a very intuitive app, very useful and you can solve any problems with their customer service, anytime. proud of my subscription!
July 4, 2024
In my environment, there were some imperfections in the display, but they took good care of it and resolved it.
July 4, 2024
Emailed for support and they fixed every single question I had and more. Honestly can't fault their customer service
July 1, 2024
I needed help intergrating the widget to my website and Ahsan was quick and very helpful
June 28, 2024
Ebrahim was super helpful and got everything set up for me very quickly and easily. Great service!
June 20, 2024
The seller subtly encouraged me to write fake reviews. During our chat, they explained how to import reviews into their system by downloading a CSV template and adding low ratings, even suggesting I could just enter random names and emails in the required fields. When I expressed concerns about the legality and authenticity of such reviews, they reassured me that it would be fine to use fake names and emails. This created an uncomfortable situation, prompting me to decide to delete their app, as I didn’t want to be involved in misleading practices.
Thank you for sharing your experience with us. We take all feedback seriously and strive to ensure that our app and support services promote only genuine and authentic reviews. We apologize for any confusion or discomfort caused during your interaction with our team. Our intention is to provide tools that help gather legitimate feedback from your customers. Encouraging fake reviews is against our policies and principles. We will review this matter internally to ensure clarity and adherence to our guidelines. Your feedback is invaluable in helping us maintain the integrity of our services. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly at [email protected]. Thank you for bringing this to our attention and for helping us improve. Sincerely, Rishabh TrustReviews Team