TrustShop: Product Reviews
Build trust with product review app testimonial & star rating
Rating
4.9
feedback
282
chart
#792
All reviews
Review RSS Feed
April 21, 2024
I swapped over to TrustShop after Shopify announced that they were retiring their "Product Reviews" app. I wish I would have swapped over sooner! TrustShop's product reviews app is way more versatile, gives customers a better sorting / filtering experience, and looks much better on our product pages. Not only that, but the TrustShop support team has been super helpful. They even went directly into my store to help fix some issues I was having with text colors. The only thing I wish this app had were a few more controls over text color settings (some problems arose since our website is primarily dark background with white text) but they informed me that these improvements will be added in the next update to TrustShop. I highly recommend!
Thank you for your kind words and fantastic review! We're delighted to know that TrustShop is helping your business thrive. Your feedback motivates us to keep improving our app.
April 21, 2024
lovely app and very easy to use, had a small concern when I set it up but was quickly sorted by the customer service people who made sure I had done it all correctly highly reccommend this app, its great and within minutes of putting it on my site I had reviews coming in. thank you
April 19, 2024
I had issues replacing the previous app's stars as they were still showing up in addition to the new app. Jenny Ann helped me and even sent me a video of how to fix the issue if it should occur again. Thank you so much!
Your 5-star review is a huge motivation for us, and we're thrilled to hear that Jenny Ann was able to assist you in resolving the issue effectively. We always strive to ensure that every customer experience is smooth and free of any unwanted glitches. If you encounter any other issues or need further assistance, please don't hesitate to reach out to us. We're always here to help. Thank you for taking the time to share your experience with the community!
April 7, 2024
Great app that works well with my store. I had to make contact to help with putting a star rating summary at the top of the product page and I was emailed back very quickly with some code that I could apply. Highly recommended
April 2, 2024
5 star App and on top 5 start support. Every change request help provided to customize for our store. Thanks a lot. Recommended.
April 1, 2024
March 27, 2024
Muito intuitivo e fácil de configurar e utilizar. Fez o upload do ficheiro de reviews sem bloqueios ou erros. Permite configurar e enviar e-mails para os compradores a solicitar a avaliação dos produtos comprados. A melhorar: Permitir fazer o download dos reviews existentes para um ficheiro; Possibilidade de melhorar os templates dos e-mails - alguns campos do template não podem ser reconfigurados manualmente e não existem templates em português
March 19, 2024
The TrustShop Product Review Shopify app is simple to use and extremely helpful. The technical support team is outstanding, and the app's interface is cool and easy to apply, all without any charges. 100% Useful App - 100% Recommended.
Dear valued merchant, Thank you for your comprehensive and enthusiastic review! We're thrilled that you're finding TrustShop both simple to use and extremely helpful. Your appreciation of our technical support team, user interface, and our commitment to providing valuable features without charges is particularly encouraging. Your 100% recommendation means a lot to us, and we'll continue working hard to maintain this level of excellence in both our product and support! Best regards, The TrustShop Team
March 15, 2024
サイトへの実装まで、不明点はその都度チャットで解凍していただき、スムーズに実装することができました。対応も丁寧で、とても助かりました。こちらの対応についてが、1番こちらのアプリを選んで良かったと思った理由です。これから様々な機能のリリースもあるようですので、期待しております。
March 12, 2024
just downloaded today but great so far! ive asked customers to start leaving reviews and there seems to be no issues at the moment
March 9, 2024
some sometime listing not show
Hello, Sorry to hear about listing issues. To help, can you tell us if it's specific listings or random? We'll also send troubleshooting tips via email. Thank you in advance.
March 8, 2024
So far, so good, have only just installed it as my previous review app was going to stop working. I have managed to easily import all my previous reviews.
March 1, 2024
Great App, the best replacement for Shopify Product Reviews, has import templates for most other Reviews apps and the support staff are really responsive and helpful.
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you are satisfied with our product. If you have any questions or need further assistance, feel free to reach out. We appreciate your support!
Feb. 29, 2024
Brand new to Shopify and found this ratings app. Had a tiny issue with the setup. Most likely our fault. No matter, support had our issue resolved in a matter of hours. Big thank you Jenny for all the help!
Happy to hear that! We're working hard to improve app's user experience. Thank you for your review.