TrustShop: Product Reviews
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App seems ok, the Google rich data is incorrect though and creates a sperate product rather than attaching to the existing one
Hi there, Thanks for trying TrustShop and for sharing this feedback! We'll pass your note about the Google rich data along to our product team for them to review. In the meantime, if you'd like to send your store URL via in-app chat or email, our support team is happy to take a closer look at your specific setup. Thanks again! Best regards, The TrustShop Team
Product does so much and it is easy to use. I'm getting so many more reviews since I switched. Plus, they have amazing customer service.
Thank you for your review. We are continuously working hard to enhance the app
Hello, I would like it to be possible to only allow the posting of reviews by customers and not by anyone, but the app seems to not have that option
Hello, my name is Jenny. First of all, sorry that you had a really bad experience with our application. Regarding the function you want, our application provides a function that only customers can review. You can turn off the write review button on the write reviews form of the widget box by doing the following: https://prnt.sc/IooOIkC8Cp44 I hope this information reaches you and that it will help you use our application more effectively
Having just set up the app, I'm super impressed with the help who are fast and extremely helpful. TrustShop is offering everything I needed for a product review app for my online shop, and I super happy with it :)
You couldn't ask for more. Everything works just as it should and it's FREE
Great review app to take the place of the recently discontinued Shopify Reviews app. Customer service is VERY nice and responsive, also very helpful! Recommended!
Really great app - replaced the Product Review app we were previously using and the development team was super helpful in getting everything setup for us!
Great experience with this app. Has worked out well for my company and the service team is great !!
Anna was professional and fixed my problem immediately.
No tension to get feed back - Thank you Turstshop
Best customer service I've ever experienced here. Ran into an issue during install and they got it fixed up and running in no time. The app itself seems to work quite well so far too.
This app can also be set in Japanese. It has the features necessary for a review app. Among the free apps, it is very easy to use.
Dear valued merchant, Thank you for your detailed review! We're pleased that you appreciate our multi-language support, including Japanese, and find our features comprehensive. We believe that powerful review management tools should be accessible and easy to use, regardless of language preference. We'll continue to enhance our localization and user-friendly features! Best regards, The TrustShop Team
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