TrustShop: Product Reviews
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Great experience with this app. Has worked out well for my company and the service team is great !!
Anna was professional and fixed my problem immediately.
No tension to get feed back - Thank you Turstshop
Best customer service I've ever experienced here. Ran into an issue during install and they got it fixed up and running in no time. The app itself seems to work quite well so far too.
This app can also be set in Japanese. It has the features necessary for a review app. Among the free apps, it is very easy to use.
Dear valued merchant, Thank you for your detailed review! We're pleased that you appreciate our multi-language support, including Japanese, and find our features comprehensive. We believe that powerful review management tools should be accessible and easy to use, regardless of language preference. We'll continue to enhance our localization and user-friendly features! Best regards, The TrustShop Team
easy to work with
Hi there, Thanks so much for the kind words — we're glad TrustShop has been easy to work with! If there's anything we can improve to earn that 5th star, we'd love to hear it. Feel free to reach out via in-app chat or email anytime. Best regards, The TrustShop Team
Muy intuitiva, fácil de usar, buenos resultados. Muchas opciones de configuración como los correos electrónicos y descuentos.
Really fast and efficient response and solution to my issue! Much appreciated :) The person I dealt with actually ended up fixing the issue for me as I couldn’t get my head around it! Gave them user permissions, easy!
Great review app and great team to deal with. This review app is very nice and has made my website more intuitive with photo and video reviews. 5 star all around.
The customer service is quite good and fast responsive. So far i can see the app works well. it has the function to send emails to remind the buyer to leave reviews. that's nice!
Great support, very professional!
its easy to use and awesome. The support is active and helpful as well.
was having trouble with getting review function on, i do have Omnisend who tried but dont offer very much help. so i tried with trustshop who helped in setting this feature up, Jenny was outstanding and very quick and also very helpful. Thank you Jenny.
Embedded ok but not on home page.
I swapped over to TrustShop after Shopify announced that they were retiring their "Product Reviews" app. I wish I would have swapped over sooner! TrustShop's product reviews app is way more versatile, gives customers a better sorting / filtering experience, and looks much better on our product pages. Not only that, but the TrustShop support team has been super helpful. They even went directly into my store to help fix some issues I was having with text colors. The only thing I wish this app had were a few more controls over text color settings (some problems arose since our website is primarily dark background with white text) but they informed me that these improvements will be added in the next update to TrustShop. I highly recommend!
Thank you for your kind words and fantastic review! We're delighted to know that TrustShop is helping your business thrive. Your feedback motivates us to keep improving our app.
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