All reviews

Rating Breakdown

  • 5
    88% (303 ratings)
  • 4
    9% (30 ratings)
  • 3
    2% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2024

good

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

April 25, 2024

must use app the only thig to be improved is there is no any option for export review

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

April 25, 2024

nice

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

Creators were very helpful with getting this app added to my site. I get email alerts when a new review comes in and I was able to import my old reviews from my previous app. Highly recommend using this app, especially if you are like me and Product reviews will be deleted from the app store. I allowed them access to my store and they added the app promptly and was very responsive.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review and for highlighting our features! We're glad to hear that it's making a positive impact on your experience with TrustShop. We're always working on new updates to better serve our users.

5 / 5 Share

April 23, 2024

I am incredibly impressed with the support and service provided by the shop review app team. Reyan, in particular, was instrumental in setting up the app for my Shopify store. His expertise and timely assistance were beyond my expectations. The review widget they provided is fantastic, seamlessly integrating with our store and enhancing the overall customer experience. I am confident that this app will not only help us gather valuable feedback but also boost customer trust and sales. I highly recommend the shop review app team for their exceptional work and dedication. Thank you, Reyan, and the entire team, for your outstanding service!

Store

Tanviya

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words and fantastic review! Your feedback motivates us to keep improving our app. Our team, especially Ryan, really appreciate that a lot!

5 / 5 Share

April 23, 2024

Great support, very professional!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2024

Love it. i've been using it for a while now, it has all the necessary features to showcase review beautifully. I've noticed that there are still some features in development, it's evident that Trust Shop is committed to continuous improvement. The support team has been incredibly helpful. highly recommended

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 23, 2024

its easy to use and awesome..

Store

My Store

Using app

About 23 hours

5 / 5 Share

April 22, 2024

was having trouble with getting review function on, i do have Omnisend who tried but dont offer very much help. so i tried with trustshop who helped in setting this feature up, Jenny was outstanding and very quick and also very helpful. Thank you Jenny.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

April 21, 2024

Using app

2 minutes

Total reviews

1

Average rating

5.0

3 / 5 Share

April 21, 2024

It is somewhere very tricky to navigate around as the features are not user friendly. After installation of the app I thought it would be easy to understand it but I still need to scratch my head on what to do next.

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

April 21, 2024

Embedded ok but not on home page.

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2024

I swapped over to TrustShop after Shopify announced that they were retiring their "Product Reviews" app. I wish I would have swapped over sooner! TrustShop's product reviews app is way more versatile, gives customers a better sorting / filtering experience, and looks much better on our product pages. Not only that, but the TrustShop support team has been super helpful. They even went directly into my store to help fix some issues I was having with text colors. The only thing I wish this app had were a few more controls over text color settings (some problems arose since our website is primarily dark background with white text) but they informed me that these improvements will be added in the next update to TrustShop. I highly recommend!

Using app

11 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words and fantastic review! We're delighted to know that TrustShop is helping your business thrive. Your feedback motivates us to keep improving our app.

5 / 5 Share

April 21, 2024

lovely app and very easy to use, had a small concern when I set it up but was quickly sorted by the customer service people who made sure I had done it all correctly highly reccommend this app, its great and within minutes of putting it on my site I had reviews coming in. thank you

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2024

Store

MAGAM

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

I had issues replacing the previous app's stars as they were still showing up in addition to the new app. Jenny Ann helped me and even sent me a video of how to fix the issue if it should occur again. Thank you so much!

Store

MARVIS

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Your 5-star review is a huge motivation for us, and we're thrilled to hear that Jenny Ann was able to assist you in resolving the issue effectively. We always strive to ensure that every customer experience is smooth and free of any unwanted glitches. If you encounter any other issues or need further assistance, please don't hesitate to reach out to us. We're always here to help. Thank you for taking the time to share your experience with the community!

5 / 5 Share

April 19, 2024

Amazing customer support ! Thanks Jenny

Using app

About 3 hours

Total reviews

5

Average rating

4.6

3 / 5 Share

April 19, 2024

I cant get this added to my homepage - its just constanting spinning! and the steps to Add widget dont seem to recognise it has been added. Please help.

Using app

3 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello, we have officially provided the option to embed the widget box on the home page. You can check it out on our application. Thank you.

5 / 5 Share

April 18, 2024

excelente app

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0