TrustShop: Product Reviews
All reviews
easy to work with
Hi there, Thanks so much for the kind words — we're glad TrustShop has been easy to work with! If there's anything we can improve to earn that 5th star, we'd love to hear it. Feel free to reach out via in-app chat or email anytime. Best regards, The TrustShop Team
Muy intuitiva, fácil de usar, buenos resultados. Muchas opciones de configuración como los correos electrónicos y descuentos.
Great review app and great team to deal with. This review app is very nice and has made my website more intuitive with photo and video reviews. 5 star all around.
The customer service is quite good and fast responsive. So far i can see the app works well. it has the function to send emails to remind the buyer to leave reviews. that's nice!
must use app the only thig to be improved is there is no any option for export review
I am incredibly impressed with the support and service provided by the shop review app team. Reyan, in particular, was instrumental in setting up the app for my Shopify store. His expertise and timely assistance were beyond my expectations. The review widget they provided is fantastic, seamlessly integrating with our store and enhancing the overall customer experience. I am confident that this app will not only help us gather valuable feedback but also boost customer trust and sales. I highly recommend the shop review app team for their exceptional work and dedication. Thank you, Reyan, and the entire team, for your outstanding service!
Thank you for your kind words and fantastic review! Your feedback motivates us to keep improving our app. Our team, especially Ryan, really appreciate that a lot!
Great support, very professional!
its easy to use and awesome. The support is active and helpful as well.
was having trouble with getting review function on, i do have Omnisend who tried but dont offer very much help. so i tried with trustshop who helped in setting this feature up, Jenny was outstanding and very quick and also very helpful. Thank you Jenny.
Embedded ok but not on home page.
I swapped over to TrustShop after Shopify announced that they were retiring their "Product Reviews" app. I wish I would have swapped over sooner! TrustShop's product reviews app is way more versatile, gives customers a better sorting / filtering experience, and looks much better on our product pages. Not only that, but the TrustShop support team has been super helpful. They even went directly into my store to help fix some issues I was having with text colors. The only thing I wish this app had were a few more controls over text color settings (some problems arose since our website is primarily dark background with white text) but they informed me that these improvements will be added in the next update to TrustShop. I highly recommend!
Thank you for your kind words and fantastic review! We're delighted to know that TrustShop is helping your business thrive. Your feedback motivates us to keep improving our app.
lovely app and very easy to use, had a small concern when I set it up but was quickly sorted by the customer service people who made sure I had done it all correctly highly reccommend this app, its great and within minutes of putting it on my site I had reviews coming in. thank you
I had issues replacing the previous app's stars as they were still showing up in addition to the new app. Jenny Ann helped me and even sent me a video of how to fix the issue if it should occur again. Thank you so much!
Your 5-star review is a huge motivation for us, and we're thrilled to hear that Jenny Ann was able to assist you in resolving the issue effectively. We always strive to ensure that every customer experience is smooth and free of any unwanted glitches. If you encounter any other issues or need further assistance, please don't hesitate to reach out to us. We're always here to help. Thank you for taking the time to share your experience with the community!
Amazing customer support ! Thanks Jenny
Great app that works well with my store. I had to make contact to help with putting a star rating summary at the top of the product page and I was emailed back very quickly with some code that I could apply. Highly recommended
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