TrustShop: Product Reviews
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lovely app and very easy to use, had a small concern when I set it up but was quickly sorted by the customer service people who made sure I had done it all correctly highly reccommend this app, its great and within minutes of putting it on my site I had reviews coming in. thank you
I had issues replacing the previous app's stars as they were still showing up in addition to the new app. Jenny Ann helped me and even sent me a video of how to fix the issue if it should occur again. Thank you so much!
Your 5-star review is a huge motivation for us, and we're thrilled to hear that Jenny Ann was able to assist you in resolving the issue effectively. We always strive to ensure that every customer experience is smooth and free of any unwanted glitches. If you encounter any other issues or need further assistance, please don't hesitate to reach out to us. We're always here to help. Thank you for taking the time to share your experience with the community!
Amazing customer support ! Thanks Jenny
Great app that works well with my store. I had to make contact to help with putting a star rating summary at the top of the product page and I was emailed back very quickly with some code that I could apply. Highly recommended
Muito intuitivo e fácil de configurar e utilizar. Fez o upload do ficheiro de reviews sem bloqueios ou erros. Permite configurar e enviar e-mails para os compradores a solicitar a avaliação dos produtos comprados. A melhorar: Permitir fazer o download dos reviews existentes para um ficheiro; Possibilidade de melhorar os templates dos e-mails - alguns campos do template não podem ser reconfigurados manualmente e não existem templates em português
Olá, Muito obrigado pela avaliação detalhada e pelas sugestões! Ficamos felizes em saber que achou o TrustShop intuitivo e que o upload das reviews e o envio de e-mails aos compradores estão a funcionar bem para si. Tomámos nota dos pontos a melhorar que referiu. Vamos transmitir estas sugestões à nossa equipa de produto para análise. Se precisar de ajuda com a configuração atual ou tiver mais ideias, estamos disponíveis através do chat na aplicação ou por e-mail. Com os melhores cumprimentos, Equipa TrustShop
The TrustShop Product Review Shopify app is simple to use and extremely helpful. The technical support team is outstanding, and the app's interface is cool and easy to apply, all without any charges. 100% Useful App - 100% Recommended.
Dear valued merchant, Thank you for your comprehensive and enthusiastic review! We're thrilled that you're finding TrustShop both simple to use and extremely helpful. Your appreciation of our technical support team, user interface, and our commitment to providing valuable features without charges is particularly encouraging. Your 100% recommendation means a lot to us, and we'll continue working hard to maintain this level of excellence in both our product and support! Best regards, The TrustShop Team
サイトへの実装まで、不明点はその都度チャットで解凍していただき、スムーズに実装することができました。対応も丁寧で、とても助かりました。こちらの対応についてが、1番こちらのアプリを選んで良かったと思った理由です。これから様々な機能のリリースもあるようですので、期待しております。
just downloaded today but great so far! ive asked customers to start leaving reviews and there seems to be no issues at the moment
some sometime listing not show
Hello, Sorry to hear about listing issues. To help, can you tell us if it's specific listings or random? We'll also send troubleshooting tips via email. Thank you in advance.
So far, so good, have only just installed it as my previous review app was going to stop working. I have managed to easily import all my previous reviews.
Great App, the best replacement for Shopify Product Reviews, has import templates for most other Reviews apps and the support staff are really responsive and helpful.
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you are satisfied with our product. If you have any questions or need further assistance, feel free to reach out. We appreciate your support!
Brand new to Shopify and found this ratings app. Had a tiny issue with the setup. Most likely our fault. No matter, support had our issue resolved in a matter of hours. Big thank you Jenny for all the help!
Happy to hear that! We're working hard to improve app's user experience. Thank you for your review.
操作簡單，介面也乾淨好看，目前還在測試體驗中所以先給5星支持！持續關注中
感謝您的正面評價！我們很高興您覺得操作簡單，介面也乾淨好看。如果在測試體驗中有任何問題或需要協助，請隨時告訴我們。您的支持和關注對我們非常重要，期待在未來繼續為您提供優質服務！
Thank you for sharing your thoughts on our product
Thank you so much for taking the time to leave a rating! 🌟 We're thrilled to hear that you're enjoying our app. Your support means the world to us, and we're constantly working to make TrustShop even better. If you ever have any feedback or suggestions, feel free to reach out. We're here to ensure you have the best experience possible.
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