All reviews

Rating Breakdown

  • 5
    92% (235 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 74% (189)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 18, 2025

User friendly, simply to navigate and a very helpful customer service team!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5-star review! We're delighted to hear that you find our platform user-friendly and easy to navigate. Our team works hard to create an intuitive experience for all our merchants. We're especially pleased that you've had positive interactions with our customer service team. Providing excellent support is one of our top priorities, and your feedback confirms we're on the right track. Your satisfaction means a lot to us, and we'll continue striving to maintain the quality of service you've experienced. If you ever need assistance in the future, please don't hesitate to reach out - our team is always ready to help! Thanks again for choosing TrustShop for your business needs. The TrustShop Team

5 / 5 Share

March 16, 2025

This app has all the features we have been able to think! :)

Using app

11 months

Total reviews

5

Average rating

4.8

Developer Reply

Dear Alfa Automotives, Thank you for your wonderful 5-star review! We're thrilled to hear that TrustShop is providing all the features you need for your business. Our team works hard to develop comprehensive solutions that address our merchants' needs, and your feedback confirms we're on the right track! If you discover any additional features you'd like to see in future updates, please don't hesitate to let us know. We're constantly improving based on merchant feedback. Thank you for choosing TrustShop for your business. We look forward to continuing to support your success! The TrustShop Team

5 / 5 Share

March 8, 2025

I gave some recommendations that I believed to be an upgrade and they implemented it. Very responsive and caring to customer needs. I greatly appreciate this developer and service team.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2025

Great support and features!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

We have been using this app for a long time. We were impressed by the simple installation and the many helpful features. Above all, the multilingualism with the individual translation options, the creation of email messages to our customers and the detailed display options on our online shop are great. The support team is always on hand to answer questions and make adjustments, which we really appreciate. We are very satisfied and can only recommend TrustShop.

Using app

10 months

Total reviews

9

Average rating

5.0

Developer Reply

Dear valued customer, Thank you so much for your wonderful 5-star review! We're thrilled to hear that TrustShop has been a valuable tool for your business over a long period. We take great pride in creating a solution that's both easy to install and packed with helpful features. Your appreciation for our multilingual capabilities, custom translation options, email messaging system, and detailed display options is exactly what motivates our team to continue improving. Our support team is delighted to know that their assistance has been helpful. We're always here to answer questions and make adjustments to ensure TrustShop meets your specific needs. Thank you again for your recommendation and continued trust in our service. We look forward to supporting your business for many more years to come! Warm regards, The TrustShop Team

5 / 5 Share

Feb. 19, 2025

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Very easy to use and to get assistance.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

very helpful...

Store

DWAH

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 1, 2025

Love! Very easy to use and the automation works well with my storefront.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

あとから送れるメールの設定はとても助かります。

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Using app

13 minutes

Total reviews

5

Average rating

5.0

2 / 5 Share

Aug. 25, 2025

Was great until my free features were locked out.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Harry Baird, Thank you for your positive feedback! We're especially pleased that you've had a great experience with our customer service team. Your satisfaction is our priority, and we'll continue working hard to maintain these high standards of support. Please don't hesitate to reach out if you need anything in the future! Best regards, The TrustShop Team

1 / 5 Share

Jan. 2, 2025

not working

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear valued merchant, Thank you for your feedback. We noticed that you were able to resolve the widget installation on your own, which is great! However, we understand that encountering any initial difficulties can be frustrating. We're continuously working to improve our installation process and documentation to make it even more straightforward. If you have any suggestions or need assistance with other features, our support team is always here to help. Best regards, The TrustShop Team

5 / 5 Share

Dec. 15, 2024

Top, je recommande, leurs service client est incroyable

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Cher commerçant, Merci beaucoup pour votre excellente évaluation ! Nous sommes ravis que notre service client ait dépassé vos attentes. Votre recommandation nous touche particulièrement et nous encourage à maintenir ce niveau de service exceptionnel. Nous restons à votre disposition pour toute assistance future ! Cordialement, L'équipe TrustShop

5 / 5 Share

June 22, 2025

I recently started using the TrustShop app on my Shopify store, and I’m impressed with both its functionality and the support team. The app seamlessly integrates into my store, providing trust badges, social proof pop-ups, and other features that enhance customer confidence. What truly stands out is the amazing support team. I had a few customization requests and questions about setup, and their team was quick to respond. They not only resolved my issues efficiently but also went the extra mile to provide tips on optimizing the app for better results. The app itself is user-friendly, and the features are designed to make your store look professional and trustworthy. Since implementing it, I’ve noticed a boost in customer trust and conversions. Highly recommend TrustShop to any Shopify store owner looking for a reliable app with top-notch support.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Dear Quyastyle, Thank you for taking the time to share such a detailed and wonderful review of TrustShop! We're thrilled to hear that both our app functionality and support team have exceeded your expectations. Your feedback about the seamless integration, user-friendly features, and positive impact on customer trust and conversions is exactly what we strive for. We're particularly grateful for your recognition of our support team's efforts. We believe in going above and beyond for our merchants, and we'll continue maintaining this level of service excellence. Thank you for recommending TrustShop to other Shopify store owners. We're committed to supporting your continued success! Best regards, The TrustShop Team

5 / 5 Share

Dec. 5, 2024

技術チームの方に、レビュー記入画面の修正を依頼したところ、即日希望通りの修正をしていただき、感動しています。 対応のスピード・丁寧さが素晴らしいです。

Store

ELNERO

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

お客様へ ご丁寧なレビューをいただき、誠にありがとうございます。技術チームの対応にご満足いただけたこと、大変嬉しく思います。迅速かつ丁寧な対応は私たちが最も大切にしているサービスの一つです。 今後も変わらぬサポートを提供してまいりますので、何かございましたらお気軽にお申し付けください。 どうぞよろしくお願いいたします。 TrustShopチーム一同

5 / 5 Share

Nov. 19, 2024

Gebruiksvriendelijk

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Beste handelaar, Hartelijk dank voor uw positieve beoordeling! We zijn blij dat u TrustShop gebruiksvriendelijk vindt. We blijven werken aan het verbeteren van onze app om deze nog toegankelijker te maken. Met vriendelijke groet, Het TrustShop Team

5 / 5 Share

Nov. 15, 2024

Very simple to use

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Dear valued merchant, Thank you for highlighting TrustShop's simplicity! We work hard to make our app user-friendly while maintaining powerful functionality. We're glad this balance is working well for you. Best regards, The TrustShop Team

4 / 5 Share

Nov. 11, 2024

Using app

6 months

Total reviews

6

Average rating

4.3