Rating

4.5

feedback

239

Reviews

chart

#540

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    49%
  • Less than a day
    23%
  • Less than a month
    20%
  • Less than a year
    7%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include ease of use, professional look, boost in sales, and customer trust. Users appreciate features like trust badges, countdown timers, and sticky carts. However, some users have reported issues with settings not working, difficulty in editing settings in the browser, and concerns about transparency regarding free features and payment for premium features. Customer support responsiveness is also mentioned as a concern in some reviews.

Highlights

Ease of use and professional look
Boost in sales and customer trust
Issues with settings and transparency
Customer support responsiveness

Rating Breakdown

  • 5
    82% (196 ratings)
  • 4
    10% (23 ratings)
  • 3
    3% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    5% (13 ratings)

Reviews with Text

  • 71% (170)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 24, 2026

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your amazing 5-star review and for being with us! Your trust and long-term support truly mean a lot to our team. We’re incredibly grateful to be part of your Shopify journey and will continue doing our best to provide you with the best possible experience. Please don’t hesitate to reach out anytime if you ever need assistance, we’ll always be happy to help you. Best regards, Anna

5 / 5 Share

May 24, 2026

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2026

excellent

Using app

25 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2026

Using app

9 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

May 10, 2026

Not working at all.

Store

Djolie

Using app

About 1 hour

Total reviews

52

Average rating

1.4

Developer Reply

Hi Djolie store admin, We sincerely apologize for the inconvenience you experienced while using our app. However, after carefully reviewing your case, we were unable to find any previous support request or communication from your side regarding this issue. In many cases, problems can be resolved quickly once our technical team has the opportunity to investigate directly. To help us address this matter properly, we kindly ask you to provide more details about the issue you encountered, including screenshots, error messages, or the affected store pages if possible. Our team is fully committed to investigating the situation promptly and ensuring the app functions correctly on your store. We always value customer feedback and take every concern seriously. We would greatly appreciate the opportunity to assist you and resolve this experience for you. We look forward to your response. Best regards, TrustZ Support Team

All reviews

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