Try Before You Buy with Mirra
Try Before You Buy with Mirra on Shopify
Rating
5.0
feedback
21
chart
#4,165
All reviews
Rating Breakdown
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Oct. 17, 2024
I’ve had the pleasure of working with Pete, and he is a legend! He has truly made the whole process a breeze. We were on a mission to tackle a pain point in our business, helping customers determine their ring size and whether a particular style would suit them, especially for those who haven’t worn jewellery before. I’m pleased to say that we’ve successfully addressed this issue. Plus, we’re seeing an increase in our average order value, which was another goal we were working on.
Oct. 8, 2024
We implemented Try with Mirra last week and we are off to a great start. It's clearly getting new customers over the line with 82% of the orders coming from new customers.TWM orders also have a higher AOV. The team were amazing to deal with and made the who onboarding seamless.
It's a huge pleasure working with you. Thank you very much for the review. We are so excited to be part of the growth journey with Alexandra Australia!
Sept. 16, 2024
Shoes are notoriously tricky to purchase online so "Try With Mirra" has been a great addition to our online store as a luxury footwear boutique with a higher price point. The service has helped us acquire many first-time buyers and our success rate of pairs kept by them so far has been 100%. It has helped take the risk out of online shopping for our customers. The setup process was quick and easy with Peter, Shannon, and the team, and I know that there is help if I need it. I also loved that they had marketing collateral ready to go to help promote/explain the process to customers in a straightforward way and we were able to see our first order within a few days of set up. Would highly recommend it to any e-commerce store!
Thank you, The Nowhere Nation! We’re thrilled Try With Mirra is helping your luxury footwear store attract first-time buyers and achieve a 100% success rate. It’s great to hear the setup was quick, and the marketing material made it easy to get started. We’re always here if you need us, and we appreciate your recommendation!
Sept. 16, 2024
This has solved so many problems for my online swimwear biz. My customers love they can now try before you buy which was always a major hurdle for new customers. The app itself is incredibly user friendly and efficient plus the customer service and onboarding help from the Mirra team is excellent. So glad I have this app.
Thank you so much, CEACEA SWIMWEAR! We're thrilled to hear that Try Before You Buy with Mirra has been such a game-changer for your business. It's fantastic that your customers are embracing the "try before you buy" option, and we’re glad our app has made things easier for you. Our team is always here to provide support, and we’re happy to have been part of your onboarding journey. Looking forward to your continued success!
Sept. 4, 2024
We were so excited to find about Try With Mirra’s TBYB service – as a home décor brand with a higher price point, it makes complete sense that our customers would want to see our pieces in their own home before committing. Within a few days of having it on our site (and without any communications around it yet), we have our first order! Shannon and team have made the setup process so smooth and tailored to my brand. Could not be any more impressed.
Thank you so much for the wonderful review! We’re thrilled to hear that Try With Mirra is already making an impact for your home décor brand, and we’re excited to see your first order come through so quickly. It’s been a pleasure working with you, and we’re here to support you as your TBYB service continues to grow. Thanks again for the kind words!
Aug. 22, 2024
The Try Mirra team have been really helpful and responsive during the whole process of setting up and running the app. The data to date is strong, we've had a lot of new customers trying our brand as they can now Try Before They Buy and many of these orders converting into sales. As a fashion brand there is definitely a demand for customers to try styles before they buy in the comfort of their home particularly if they are unsure about sizing. This additional service has helped us grow sales and attract new customers. We have had a few instances where customer returns (and final payments) have had to be proactively followed up and Try Mirra have stepped in to help where needed; on balance we have experienced very few issues in comparison to overall increase of sales.
Thank you very much. We are delighted to be working with such a strong brand as Tallulah & Hope. It's fantastic to see the new sales and customers converting. Allowing customers to try-on dresses and other items in the comfort of their home builds trust and ultimately reduces friction at checkout. We look forward to supporting you for many years to come.
Aug. 22, 2024
The Try with Mirra app has been incredibly helpful for our customers, especially those who are unsure about sizing. It offers them the flexibility to try on dresses at home before committing to a purchase, which has significantly reduced returns and increased customer satisfaction. Highly recommended for any online retailer looking to enhance customer confidence and satisfaction!
We are truly delighted to be working with you. Thank you so much for your review. You have a brilliant brand and product. Now customers can have the VIP experience when purchasing your beautiful dresses.
Aug. 20, 2024
The 'Try Before You Buy' app has been a game changer for us. It has opened up orders where customers were initially unsure, converting them into sales. Both conversions and order value have increased. The team has been incredible and supportive throughout our onboarding process, providing help every step of the way. A big thank you to Pete and Shannon!
We are thrilled to see how well Try Before You Buy is working for you and your customers. Amazing to see these results. Thank you so much for your review. We are very excited to continue working with you and supporting Figur on the superb growth journey you are on.
Aug. 14, 2024
I love this app! Finally a way I can solve my customers item sizing concerns and encourage them to give us a try and buy! The onboarding process is incredibly easy and was set up and operating within hours. The team have been quick to respond to any questions. Having all the marketing templates and how to guides has also been so helpful. Professional and great service - thank you
We are very excited to be working with you and supporting your growth. Sizing is especially difficult in your category and ensuring your customers get the perfect fit is why we are here! Thank you very much for your review
Aug. 13, 2024
This app is fantastic! It was incredibly easy to implement, and even those with minimal experience can install it on a Shopify store. I highly recommend this app to anyone looking to offer a "Try Before You Buy" option on their site.
We’re thrilled to hear how satisfied you are with Try with Mirra. We’re excited to partner with you and look forward to supporting your continued growth. Thank you very much
July 8, 2024
Introducing a Try at Home service is working well for us. We are picking up new customers that are hesitant about buying sunglasses online. We have always offered free returns, but customers are responding better to this option as it's automated. Feedback from customers who have used the service so far has been very positive.
Thank you so much Good Citizens. We are delighted to be working with you and it's great to see you unlocking new 'Good Citizens', through offering Try with Mirra. We really appreciate your support!
May 29, 2024
We have been using Mirra for about a month now and so far it's been great. The team at Mirra have been very helpful, easy to contact and quick to respond. Our customers who have used the service have liked it, and we are now looking to roll it out to more customers.
May 28, 2024
The try with mirra, home try on system has given new customers peace of mind when trying our brand for the first time, our send back rate has been really small so we do recommend this app to capture new customers. The customer service at try with mirra is outstanding they have been so helpful and completed the set up for me. I cannot recommend this app enough!
May 23, 2024
We've been using Try before you buy with Mirra for about 3 months now, we wanted to test it out in our quiet period and so far so good. Shannon & the team have been AMAZING to work with, always easy to communicate with and troubleshoot ideas etc. I feel confident that when our peak seasons hit it will run smoothly and seamlessly because of the great systems in place.
May 21, 2024
We have been using Try With Mirra for a few months and couldn't be happier! It’s a great platform and the process is seamless for both brand and customers. It has definitely increased confidence in shopping and we have already seen a significant increase in AOV. Furthermore, we have saved multiple hours in customer service! Special shout-out to the Try With Mirra team! They have been brilliant since the start and are always available to help. We recommend it 100% - it’s the future of online shopping!
We appreciate this a lot. It's amazing to see you guys killing it! Excited to be on the journey with you.
May 19, 2024
The app speaks for itself, an incredible tool for any eCommerce Business. The team at Try With Mirra have been nothing short of pro-active and attentive through the whole on-boarding process. They are wonderful to deal with, and have navigated any issues with ease. We are already seeing positive results whilst using the app. Feels native to our website so customs organically utilise.
We love working with you guys and it's so good to see the results you're already achieving! Thank you so much for the review
Dec. 21, 2023
I've been using Try with Mirra for a few months and it is just fabulous! I had been looking for an app that allows customer try-on with a vaulted card but with previous apps always came across issues with store integration, functionality and customer notications/messaging. This app has absolutely none of those issues! It works seemslessly with my store and I have never had any tech issues. The customers love the service and find the process very simple to use. I higly recommend the Try with Mirra app if you are looking at try-before-you-buy service. Apart from the great tech, the support team are very responsive and more than happy to help in any way they can. They really want this app to work for your business and they have worked very hard considering the customer journey and the e-comm process. Great job team!
Thank you so much, this really means a lot to us. Our focus has always been to offer the best customer experience, whilst fitting seamlessly into merchants stores. So this is amazing feedback to receive, thanks again!
Dec. 5, 2023
Nothing short of impeccable. We've worked with the Try with Mirra team for several months now and can attest to not only the support but the results. Given the difficulty inherent to the eyewear niche from an online standpoint, Try with Mirra addresses a key pain point for our customers and does so with a frictionless platform. Onboarding is a breeze, UI is incredibly simple for our team and for our customers. Most importantly however, the platform works. Our order frequency and AOV have seen a direct improvement after utilising the service. Would highly recommend
Thank you very much! We love working with VieuX Eyewear and it's so exciting to see the impact on growth and customer happiness. Your feedback is incredibly valuable and appreciate it very much.
Oct. 3, 2023
Try With Mirra has been amazing. The team are extremely helpful and friendly and made the whole set up process super easy! They have been really fast at replying to any questions I have and happy to help me in any way they can! The feature is amazing, we have had really strong positive feedback from our customers and our OAV and conversion rates are increasing since the install just a few weeks ago. It really is a must have for all ecom brands in the fashion industry and I can see it becoming a “norm” in the future, putting it right up there with AfterPay!
We are very excited to be working with Shade and to be part of your growth journey. Thank you so much for your support and we are delighted to see the impact that Try with Mirra is having on your business and customers. We also really appreciate the helpful feedback you have provide
Aug. 30, 2023
The whole process with onboarding to customer experience with Try with Mirra has been incredible. The level of support provided not only to my brand but also customers is so impressive. The Try with Mirra service has been a game changer for my eyewear brand as trying on sunglasses is such a vital component of deciding on a purchase.
Thank you! This is so awesome to hear. We are thrilled to be on this growth journey with you and to see the results from your customers experiencing your beautiful sunnies through try before you buy!