X
Highlight your products directly on your X profile
Rating
2.7
feedback
83
chart
#183
All reviews
Rating Breakdown
Review RSS Feed
Nov. 21, 2022
Excellent and easy to set up. NO problems as with the other 2 big channels that put so many obstacles.
Nov. 1, 2022
Does not update feed from the sync. Well I need a hundred characters but see the first few lines it says what I wanted to!
Oct. 26, 2022
Insanely awful integration. I have reintegrated five times and still cannot use the app. Really poor.
Oct. 24, 2022
To make this more useable, Twitter could put all the variants into 1 listing... It's also difficult to read what each variant is because the product titles are cut off. Double-line product titles could be implemented to fix that... It was easy enough to integrate and set up. Just needs more time in the oven to become a great feature.
Oct. 21, 2022
Not user friendly. Very strange to have some items pulled to be able to use. Mostly weird items that are not even actually for sale on my site. Then, when I do find a product that I want to put into a set I can't because my pictures are all too small. The way my template of my store works is that I use 212 x 250px. I would need to re-do all of my pictures to make it work. Plus, I tried to re-do one to see if I could get it to work and it doesn't.
Oct. 20, 2022
I synced my store to Twitter shopping and i am running into an issue. Most of the products in my store come in multiple sizes -- Twitter counts each product variant as an individual product. Since Twitter only allows 50 products in a feed, my shop is really only showing about 16 products. It would be much more efficient to have individual products on the shop feed, that you can then click on and select your size. Right now i only see the option to show the same product(s) variants as separate "products". Is anyone else having this problem?
Oct. 6, 2022
Twitter was so easy to set up with Shopify. I was able to set up my Twitter Shop account within 10 minutes. Effortless!!! Great new feature.
Sept. 9, 2022
Reached out to help and nobody can figure out how to make this work for me. I'm going in circles. Account is connected but no products so go to products, Shopify and it takes me to the app that says I'm connected then back to the page where I need to add products. Again, click on Partner Connection and go to the app store where it says I'm connected and ... getting nowhere.
Sept. 8, 2022
Amazingly simple setup. I just needed to relax and concentrate on the details, drink some coffee, and returned back with a better focus. All in all I enjoyed the process.
Aug. 29, 2022
This has been the easiest storefront to set up. It took less than 15 minutes to sync with my Shopify store.
Aug. 15, 2022
Synced successful, but it's terribly setup. Let's say I have a t-shirt for sale with various sizes and colors. You can't simply go to Twitter and select that shirt, you have to select every color and size imaginable to add it to a product set. It's insane.
Hi Crypto Shirts, thank you for your interest! We understand your concern, but our Twitter Shopping products are still quite early and are still evolving. We will definitely take your feedback into consideration as we continue to improve our product offerings to manage product set and variants better. Thank you!
Aug. 11, 2022
Horrible. Stuck in a loop that keeps asking us to install the app. app is and has been installed but still the loop. Not recommended at all.
Hi Grade City Comics LLC, Thank you for reaching out! We checked your account and saw all of your products were automatically synced and can be found via the “All Products” tab in Twitter Shopping Manager (https://ads.twitter.com/shopping_manager). We noticed your products have "unavailable" status due to image size compatibility issue. Please refer to the “image_link” section of our product specs guide (https://business.twitter.com/en/help/shopping-specs.html) and ensure that your product image links meet all of the following requirements: - All images must be in JPG, GIF, WEBP, or PNG format. - The minimum image size is 500 x 500 px. - The maximum image file size is 5 MB. Once the image size issue is resolved, please reference our onboarding guide for next steps and don’t hesitate to reach out to us at [email protected] if you have any questions! Thank you! https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv Thank you, Twitter Shopping Support
Aug. 10, 2022
Had to leave a review because of all the bad reviews. If you are going to add this app -- know that once you connect your account - give it a day to propagate. It's NOT instant. And they tell you that in the notes, documentation, etc. Once you see the actual products in your Twitter dashboard -- you'll want to go to the Twitter "Shopping Manager" -- it will be a new dashboard. Create a SHOP and SHOP SPOTLIGHT. Name them and add products. You will see an image of the storefront on the right -- it will be a twitter image, but you won't see any of your products. It will seem broken. It's not. IMPORTANT: The storefront ONLY works on the app -- so you don't see it load on your Twitter profile on your desktop. Open the app on your phone and you'll see the store and shop spotlight once you load your profile. I hope that helps! The app is good - it's easy. The problem is expectations - we expect it to work like other apps here - let that go! Great app - nice to have a new place to promote products --
Hi Precut Paper, thank you so much for the kind words and great review! We really appreciate your patience and understanding as we continue improving our app, and we’re so glad that you’ve found success with Twitter Shopping!
Aug. 10, 2022
We're stuck in an endless loop after connecting Twitter. It says our products are synced and we're ready to set up our store front. We click the button to add products from our Shopify, then it leads us back to this page to add the app, which we have done. I can't do anything from this page now except read reviews and leave my own. I can't get any products to show on our Twitter account.
Hi LushDecor, Thank you for reaching out! Once you’ve completed the onboarding steps on Shopify, you’ll need to head over to Twitter Shopping Manager (https://ads.twitter.com/shopping_manager) to create Product Sets and publish your Twitter storefront. Your products should be automatically synced and can be found via the “All Products” tab, and there is no need to manually add products or go back to Shopify. Please follow this guide https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv for a full end-to-end walkthrough of the steps to activate a Twitter Shopping feature on your profile. Specifically, page 8 to 11 shows the individual step to publish a storefront. Please reach back out to [email protected] if you run into any issues! Thank you, Twitter Shopping Support
Aug. 10, 2022
Every time I try to have the products all sync it always make me come to this page. I am not understanding why. For the products that have sync, I don't understand why all of the products did not sync. Also I am not understanding why my product sets are not showing on my site. If all products sets will show than what is the point of it when you just can put all products instead of trying to group them. My pictures for half my products aren't showing
Hi Runway Envy Clothing Boutique, Thank you for your interest! We checked your Twitter profile (@runwayenvy2020) and saw that you have a Twitter Shop and Spotlight successfully enabled! Please note that the storefront is only visible on mobile devices in the United States at this time. Please don’t hesitate to reach out to us at [email protected] or share the unsynced product information if you have any other questions! Thanks for using Twitter!
Aug. 5, 2022
My account is published and active on Shopify... but my Twitter profile is empty, I can't see nothing. How do I troubleshoot this?
Hi Shelo Nabel USA, Thank you for reaching out and sorry for the confusion! Please note that the Profile Spotlight and Twitter Shop are visible to users based in the US on mobile devices (Web support will be rolling out soon). We're really excited to see you onboard, and please don’t hesitate to reach back out if you still experience any other problems! Thank you, Twitter Shopping Support
Aug. 3, 2022
Seems like everything is published and active on Shopify... but my spotlight is not showing up on my Twitter profile. How do I troubleshoot this?
Hi HODLing APPAREL, thanks so much for reaching out! We have checked your Twitter handle and we do see your Spotlight visible on the profile page. Please note that you must be on an iOS or Android device (mobile only) in the United States in order to view a published storefront. If you have any further questions, please don't hesitate to reach out to us at [email protected]
July 28, 2022
i couldnt even add products. i did not want to maually add products so i chose connect to partner and it just sends me back to shopify its a pointless cycle
Hi Savor the Sweets, thank you so much for reaching out! Once you connected your account with Twitter, your products should be automatically synced. There is no need to go back to Shopify, and you can continue to stay in Shopping Manager (https://ads.twitter.com/shopping_manager), see all of your products on the "All Products" tab, and follow this instruction (https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv),page 8-10, to create a product set and publish a storefront. Hopefully the above steps have resolved your issue, please don’t hesitate to reach out to us at [email protected] if you have any questions! Thank you!
July 27, 2022
this doesnt seem functional. only a few of my items synced with twitter. i dont see it on twitter. im not happy with this.
Hi Sons of SPPhillips, thank you for your interest! We checked your Twitter profile and saw that your data sync is connected properly, and have both Twitter Shop and Twitter Spotlight successfully enabled! Please note it’s only visible on mobile devices in the United States at this time. We also shared a screenshot of your Shop and Spotlight via an email sent by [email protected] for your reference. Please don’t hesitate to reach out to us if you have any questions. Thanks for using Twitter!
July 25, 2022
We were pleased with the ease to which to get our products on our Twitter channel and now that we are integrated the maintenance issue has gone away. I think we still need to figure out how to move Twitter users into buying through Twitter but the integration here is solid and pain free.