TxtCart AI: SMS Marketing for Shopify
Developer
View on App Store

Rating

4.9

feedback

343

Reviews

chart

#2,042

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    23%
  • Less than a month
    26%
  • Less than a year
    29%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer support provided by individuals like Roohul, Katie, Juan, and Alexandra. Customers highlight the ease of installation, quick response times, and effectiveness of the app in recovering abandoned carts and driving sales. The support team is commended for being helpful, friendly, and going above and beyond to assist users with any issues or questions. Users appreciate the fast setup process, interactive features, and the overall user-friendly experience of the app. However, there are a few negative reviews mentioning billing issues and technical problems, but these seem to be isolated incidents amidst a sea of positive feedback.

Highlights

Exceptional customer support and quick response times
Effectiveness in recovering abandoned carts and driving sales
User-friendly experience and ease of installation
Occasional billing and technical issues
Highly recommended by satisfied users

Rating Breakdown

  • 5
    95% (327 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 83% (285)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 23, 2026

Just got on the app and the customer service was absolutely fantastic! Recently have been moving away from Klaviyo because it's expensive and haven't been resulting in much sales through it. Excited to use this app for the SMS communication!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Really great App and super fast support. Can definitly recommend! :)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2026

Love there customer support!!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 21, 2026

Strong, reliable app that delivers on its core functionality. Setup is straightforward, integration with the store is smooth, and the dashboard is intuitive. It performs consistently without slowing down site speed.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Katie was an amazing help in getting me set up with TXTCart! I was reallt grateful with the support she provided - I'm looking forward to using this app, as the reviews are consistent with the service so far!

Store

YAHKARA

Using app

3 months

Total reviews

2

Average rating

5.0

All reviews

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