TxtCart AI: SMS Marketing for Shopify

TxtCart AI: SMS Marketing

TxtCart: SMS Marketing - #1 Conversational SMS for Shopify

Developer
View on App Store

Rating

4.8

feedback

299

Reviews

chart

#2,064

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    23%
  • Less than a month
    25%
  • Less than a year
    32%
  • More than a year
    2%

Reviews Summary

The reviews for the TxtCart Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by team members like Juan, Roohul, and Ehsan. Users appreciate the quick response times, helpful guidance during setup, and the overall support received. The app is described as easy to use, with features like AI-driven campaigns and SMS notifications helping businesses recover abandoned carts and drive sales. However, there are a few negative reviews mentioning issues with billing transparency and technical glitches, leading to overcharging in some cases. Despite these concerns, the majority of users find TxtCart to be a valuable tool for SMS marketing and customer engagement.

Highlights

Exceptional customer service and quick support
Ease of use and effectiveness in recovering abandoned carts
Positive feedback for team members like Juan, Roohul, and Ehsan
Some concerns about billing transparency and technical glitches
Overall, a valuable tool for SMS marketing and customer engagement

Rating Breakdown

  • 5
    94% (282 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (11 ratings)

Reviews with Text

  • 85% (255)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Customer service is fantastic! So far loving the ease of this app.

Store

MIGRIG

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Store

HER+

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review!

5 / 5 Share

Dec. 12, 2025

The App is really easy to use and effective. The Support team is also extremely fast. I had a response 1 minute after sending my first message.

Store

PURE

Using app

16 days

Total reviews

8

Average rating

4.5

Developer Reply

We're glad to hear you were happy with our support team's response time. They normally answer within 1 minute, 24/7!

5 / 5 Share

Dec. 12, 2025

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review!

All reviews

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