TxtCart: BFCM SMS Marketing
TxtCart: SMS Marketing - #1 Conversational SMS for Shopify
Rating
4.7
feedback
201
chart
#1,852
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
30%
-
Less than a year
59%
-
More than a year
2%
Reviews Summary
The reviews for TxtCart are overwhelmingly positive, with users praising the app for its effectiveness in recovering abandoned carts and boosting sales. Customers appreciate the seamless integration with Shopify and the personalized SMS alerts that help engage with shoppers. The customer support team receives high praise for being helpful, responsive, and knowledgeable, with many users highlighting their positive interactions with the support staff. Additionally, users mention the ease of setup and the AI-driven technology that enhances the conversational aspect of the app. However, there are a few negative reviews that mention unexpected charges and aggressive attribution tactics that some users found concerning.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
Amazing service and appreciate the extra effort Juan put in to looking over things for me
Nov. 18, 2024
"Super helpful support team, took care of my issues right away and even helped setup our first BFCM campaign which is very exciting. Highly recommend!"
Nov. 16, 2024
The app itself works great! They provide intimate conversations with your customers with their AI tools in any way to recover your sales. The support is very friendly and has helped me to unsubscribe my plan, because I haven't been able to use it. But I will definitely come back to this platform at a higher scale.
Thanks so much for the great feedback! Super happy to hear that TxtCart has been such a success for Lumixora. Let us know if there's anything else we can ever help with :) - TxtCart Team
Nov. 16, 2024
I've been using txtcart on my store for the last few months, and honestly I'm very happy! It has been a game changer in terms of converting those customers that have abandoned cart. The set up is super easy, and their customer support team is responsive and helpful (even on the weekends). I highly recommend!
Thank you for your amazing feedback! We’re super happy to hear that TxtCart has been a game-changer for your business. It’s great to know you’re enjoying the user-friendly platform, revenue generating features, and responsive customer service. Your recommendation means a lot to us! - TxtCart Team
Nov. 15, 2024
Amazing tool to help us recover lost revenue
Thank you for your fantastic feedback! We’re thrilled to hear that TxtCart has been a game-changer for your business. It’s great to know you’re enjoying the user-friendly platform, vast capabilities, and responsive customer service. Your recommendation means a lot to us! - TxtCart Team
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