TxtCart: SMS Marketing & AI
TxtCart: SMS Marketing - #1 Conversational SMS for Shopify
Rating
4.8
feedback
234
chart
#1,603
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
29%
-
Less than a year
60%
-
More than a year
3%
Reviews Summary
The reviews for this Shopify App overwhelmingly praise the exceptional customer service provided by the support team. Customers repeatedly mention the quick response times, knowledgeable staff, and willingness to go above and beyond to help resolve any issues. The app itself is also highly regarded for its effectiveness in recovering lost revenue, ease of use, and seamless integration with Shopify. Users appreciate the personalized SMS messages and AI-driven technology that enhance customer engagement and boost sales. However, there are a few negative reviews that highlight concerns about unexpected charges, pricing structure, and aggressive attribution tactics that some users found unfair and off-putting.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 20, 2024
Juan is the man, he is amazing and helped with everything. Best live support that Ive had from a shopify app in a long time.
Dec. 18, 2024
Roohul was very helpful and answered all my questions in a timely manner!
Greatly appreciate the feedback :) - TxtCart Team
Dec. 17, 2024
Support team is kind and helpful. Would recommend.
Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart
Dec. 17, 2024
One of the best sms apps out there, I have over a 20 roas with my sms campaigns. They also have a boat load of new features releasing like sms support using ai, sms flows. Overall this app is excellent and I can’t wait until all the features are released!
Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart
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