TxtCart AI: SMS Marketing for Shopify
Developer
View on App Store

Rating

4.9

feedback

318

Reviews

chart

#2,017

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    24%
  • Less than a month
    25%
  • Less than a year
    30%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many users highlighted the quick response times, helpfulness, and professionalism of the support staff, mentioning specific team members like Juan, Roohul, and Alexandra. Users also appreciated the ease of use of the app, its effectiveness in recovering abandoned carts, and the interactive features for engaging with customers. However, there were a couple of negative reviews mentioning issues with billing transparency and unexpected charges, which raised concerns about the app's pricing structure.

Highlights

Exceptional customer support and quick response times
Ease of use and effectiveness in recovering abandoned carts
Billing transparency and unexpected charges

Rating Breakdown

  • 5
    94% (299 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 83% (260)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 2, 2026

Installation was easy and Customer support friendly!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate you taking the time to share this. It's feedback like yours that keeps us motivated to deliver the best experience possible. :D

5 / 5 Share

Jan. 30, 2026

Katie did a fantastic job and help us get set up super quickly. Highly recommend this app!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate you taking the time to share this. It's feedback like yours that keeps us motivated to deliver the best experience possible. :D

5 / 5 Share

Jan. 30, 2026

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate you taking the time to share this. It's feedback like yours that keeps us motivated to deliver the best experience possible. :D

5 / 5 Share

Jan. 30, 2026

Top

Using app

37 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate you taking the time to share this. It's feedback like yours that keeps us motivated to deliver the best experience possible. :D

5 / 5 Share

Jan. 28, 2026

Amazing! Quick service and solved my issue

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate you taking the time to share this. It's feedback like yours that keeps us motivated to deliver the best experience possible. :D

All reviews

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