All reviews

Rating Breakdown

  • 5
    91% (214 ratings)
  • 4
    3% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2024

Juan is the man, he is amazing and helped with everything. Best live support that Ive had from a shopify app in a long time.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Store

Aurlux

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Roohul was very helpful and answered all my questions in a timely manner!

Store

Unbloo

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Greatly appreciate the feedback :) - TxtCart Team

5 / 5 Share

Dec. 17, 2024

Support team is kind and helpful. Would recommend.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart

5 / 5 Share

Dec. 17, 2024

One of the best sms apps out there, I have over a 20 roas with my sms campaigns. They also have a boat load of new features releasing like sms support using ai, sms flows. Overall this app is excellent and I can’t wait until all the features are released!

Store

Haute

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart

5 / 5 Share

Dec. 13, 2024

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart

5 / 5 Share

Dec. 12, 2024

Using app

30 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart

5 / 5 Share

Dec. 11, 2024

Very kind and professional

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart

5 / 5 Share

Dec. 10, 2024

Customer Service was very good and helped me resubmit my toll free number and reset my cart recovery. Highly satisfied! Juan and Rachel were awesome customer service agents.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart

5 / 5 Share

Dec. 9, 2024

Good Customer Service. Quick and ready to help!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart

5 / 5 Share

Dec. 7, 2024

Using app

14 days

Total reviews

4

Average rating

4.5

Developer Reply

Greatly appreciate the feedback :) - TxtCart Team

5 / 5 Share

Dec. 4, 2024

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Greatly appreciate the feedback :) - TxtCart Team

5 / 5 Share

Dec. 3, 2024

Store

Looma

Using app

1 day

Total reviews

6

Average rating

4.7

Developer Reply

Greatly appreciate the feedback :) - TxtCart Team

5 / 5 Share

Dec. 3, 2024

They take care of you in great detail, it's very nice and useful.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind word! Best of luck finishing out the Q4 sales. - TxtCart Team

5 / 5 Share

Dec. 3, 2024

They are super responsive, knowledgeable, and always go above and beyond to help with any issues or questions. Using this app has been such a smooth experience, thanks to their incredible support. Highly recommend!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

5 / 5 Share

Dec. 3, 2024

BEST SUPPORT TEAM EVER, they solved all my issues, gave me good discounts, actually cared abt helping me, useful product, useful service, 10/10

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

WOW that's so kind! Thanks so much for your awesome feedback! Super happy to hear how much you love TxtCart SMS marketing (we feel the same). Let us know if there's anything else we can ever help with :) - TxtCart Team

5 / 5 Share

Dec. 2, 2024

TXTCART is an amazing tool for Shopify! It’s super easy to use and makes staying connected with customers a breeze. Huge shoutout to Juan and Rachel for their exceptional support—they were incredibly helpful in getting our account set up and running live in no time. Highly recommend!

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Greatly appreciate the kind words and look forward to working together and generating some awesome results with conversational SMS for the long term! - Juan @ TxtCart

5 / 5 Share

Dec. 1, 2024

The app works really well with my store and has helped me earn lost revenue.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words, really appreciate them. Let us know if you ever need anything. - TxtCart Team

5 / 5 Share

Nov. 29, 2024

Great app, lovely support!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your testimonial! Very glad to hear of your positive experience with both the app and team. Let us know if there's anything else we can ever help with :) - TxtCart Team

5 / 5 Share

Nov. 29, 2024

Good morning. The rep Juan was very helpful and knowledgeable with my situation and took care of it for me. You don't normally have help like this. Agian thank you Juan.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to highlight that great CS is not the NORMAL on Shopify or with Shopify apps. We truly mean it when we say we are customer obsessed and are there for you. With you all, none of this is possible <3 - Rachel @ TxtCart