TxtCart AI: BFCM SMS Marketing
TxtCart: SMS Marketing - #1 Conversational SMS for Shopify
Rating
4.8
feedback
300
chart
#1,899
All reviews
Review RSS Feed
Dec. 30, 2024
fast reply. thank you
Thanks so much for your awesome testimonial! - TxtCart Team
Dec. 29, 2024
Its a very easy to use platform and the support team is amazing. Also the team believes so much in their product that you get a free trial so with that it pays for itself by generating you extra sales. No risk fam. But once you are in and essentially making (free) money I doubt you will ever look any other way. Support team is great. Platform is always getting better and innovating. Txt cart understands that making you more money and keeping their clients happy is what keeps them going. Well done Txt Cart.
Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team
Dec. 27, 2024
TxtCart has been a game-changer for my store. It’s super easy to use, and the real-time SMS chats have helped me recover so many abandoned carts. My sales and conversions have definitely gone up since using it. Highly recommend if you want to boost revenue without much hassle!
Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team
Dec. 24, 2024
DO NOT INSTALL!!!! THEY LURE YOU IN WITH A FREE TRIAL THEN AUTOMATICALLY CHARGE YOU. THEY CHARGED $2K FOR AN APP THAT WAS INSTALLED FOR LESS < 10 MINUTES AFTER DISCOVERING THE FEATURE THEY ARE ADVERTISING ALL OVER YOUTUBE HASN'T BEEN DEVELOPED YET. SCAM!!!!
Hello Rhoda, my name is Juan. I'm a Customer Support Operations Manager at TxtCart. Merry Christmas and happy holidays! I'm reaching out because I saw your review and believe there may be a misunderstanding. Although we have a no-refund policy, in the light of your specific circumstances we can definitely issue a full refund for you. I also wanted to explain what might have happened to help you avoid similar issues in the future. Here's what I found: It appears you signed up for a plan with a trial period, then uninstalled and reinstalled the app, and during the reinstall process, you selected a new plan. It's important to note that the trial period comes with only one installation to prevent abuse of the system. Since you had already used the trial on the first installation, the new plan wouldn't have another trial, and that's the reason why a charge was made. Also, you selected our annual Pro Plan, which is a one-time annual charge of $1,990 (instead of $199 per month). This plan effectively gives you two months free compared to the monthly option. Regardless of the specifics, I sincerely apologize for the confusion and inconvenience. I'll be happy to process a refund for you once you email us back!
Dec. 20, 2024
Juan is the man, he is amazing and helped with everything. Best live support that Ive had from a shopify app in a long time.
Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team
Dec. 19, 2024
Thanks so much for your awesome testimonial! - TxtCart Team
Dec. 27, 2024
Rachel was very helpful and helped reduce my campaign SMS cost from 3k to $500, appreciate her cooperation!
Greatly appreciate the feedback :) - TxtCart Team
Dec. 17, 2024
Support team is kind and helpful. Would recommend.
Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart
Dec. 17, 2024
One of the best sms apps out there, I have over a 20 roas with my sms campaigns. They also have a boat load of new features releasing like sms support using ai, sms flows. Overall this app is excellent and I can’t wait until all the features are released!
Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart
Dec. 13, 2024
Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart
Dec. 10, 2024
Customer Service was very good and helped me resubmit my toll free number and reset my cart recovery. Highly satisfied! Juan and Rachel were awesome customer service agents.
Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart
Dec. 9, 2024
Good Customer Service. Quick and ready to help!
Thanks so much for the feedback, here 24/7 for any questions or issues you may have!! - Roohul @ TxtCart
Dec. 2, 2024
TXTCART is an amazing tool for Shopify! It’s super easy to use and makes staying connected with customers a breeze. Huge shoutout to Juan and Rachel for their exceptional support—they were incredibly helpful in getting our account set up and running live in no time. Highly recommend!
Greatly appreciate the kind words and look forward to working together and generating some awesome results with conversational SMS for the long term! - Juan @ TxtCart
Dec. 1, 2024
The app works really well with my store and has helped me earn lost revenue.
Thanks so much for the kind words, really appreciate them. Let us know if you ever need anything. - TxtCart Team
Nov. 25, 2025
With TxtCart we gain so much abandoned cart users back and converted them into buyers. Recommend.
Thank you for your testimonial! Very glad to hear of your positive experience with both the app and team. Let us know if there's anything else we can ever help with :) - TxtCart Team
Nov. 29, 2024
Great experience
Very glad to hear about the continued great experience you've had with SMS and TxtCart in particular :) - Juan @ TxtCart
Nov. 27, 2024
Easy to use and good customer service
Greatly appreciate the feedback and compliments! We're just a message away :) - TxtCart Team
Nov. 27, 2024
Love the app! Great customer service and helps so well with recovering carts
Glad to have you back! Can't wait to crush BFCM and beyond for you :) - TxtCart Team
Nov. 27, 2024
amazing customer experience, really fast replies and a very kind man who was very helpful. top top quality
Your review means so much!! Thank you truly. We're blessed to work with such awesome merchants like yourself. - TxtCart Team