TxtCart AI: SMS Marketing
All reviews
Review RSS feed
I rarely write long reviews, but TxtCart AI truly deserves it. When I first signed up, I immediately ran into an issue — my country wasn’t listed during setup. I expected a long wait or a generic response… but their support team reacted instantly. They stayed with me for almost three hours, answering every message calmly, professionally, and with genuine care. They didn’t just “fix” the issue — they went out of their way to create a solution for my specific situation and even gave me access so I could start using TextCart to scale my profits right away. Honestly, I’m extremely impressed. Their patience, their attitude, and their willingness to help in every detail made me feel like a valued customer, not just another ticket. I’m very, very satisfied with this app and the team behind it. Top-tier support, top-tier experience.
Wow, thank you for taking the time to share such detailed feedback! It's feedback like yours that motivates us to be better! We're so glad our team could help resolve the country listing issue and get you up and running quickly. Three hours is a long time, and we really appreciate your patience while we worked through everything together. It's wonderful to hear that you felt genuinely cared for throughout the process; that's exactly what we aim for! :D We're excited to be part of your journey to scale your business, and we're here whenever you need us. Thank you for trusting TxtCart! <3
Thank you for your review! :)
Thank you for leaving a review!
very good and and professional staff
Thank you for leaving a review!
Great App, Highly recommended
Thank you! :D
New to the app. Alexandra was beyond amazing in helping me navigate setup. Super excited to see the growth it brings
Thank you for the great review! We're so happy to hear that Alexandra provided you with amazing support during your setup process. :D We're excited to have you on board and can't wait to see the results TxtCart brings to your business!
So far have no complaints! Their ai features are pretty cool. Best sms app so far in my experience
Thank you for the great review! We're very happy to hear you're enjoying our AI's features and that TxtCart has been the best SMS app in your experience so far. :D
TxtCart has helped me recover a ton of abandoned checkouts, it really makes a difference! Super easy to use and set up, and the campaigns run smoothly. The team is also very responsive whenever I have questions. Definitely worth using if you want to turn missed sales into real orders.
Thank you so much for this amazing review! =D We're thrilled to hear that TxtCart has helped you recover so many abandoned checkouts and turn them into real orders! It's great to know the platform has been easy to use and that our team has been responsive when you've needed support. Reviews like yours make all our hard work worthwhile. :)
Thanks for leaving a review!
Absolutely love this APP! They are amazing and the system is robust and the customer service is FAST & delivers high quality customer service.
We're so happy to hear this! It's wonderful that you're loving the app and experiencing both the power of our system and the speed of our customer service. Thanks for sharing your AMAZING feedback with us! :D
Great app with exceptional customer support
Thank you so much for leaving a review and the shout-out to our customer support team! :)
juan was amazing on helping me get onboarded
Thanks so much for the kind words! Do be sure to let us know if there’s any further way we can support your business! - TxtCart Support
So easy to use and I have seen a great return on investment.
Thanks so much for the kind words! Do be sure to let us know if there’s any further way we can support your business! - TxtCart Support
I've used txt cart for some time, and I really appreciate how effective it is. I noticed operating at a beginner level, through to scaling my store, it surprised me how many people actually sign up to SMS notifications, and how easy it is to convert them into sales. The conversation AI is very intuitive and can help guide abandoned customers back through the funnel much easier than email notifications. I reached out to the support recently to help me set up more countries to target and to help expedite my phone number verifications. I also had a few queries about optimizing my settings. Alexandra was very helpful, responded quickly and gave me direct informative answers to my queries. Would definitely recommend as an essential app for everyones Shopify store.
Thanks so much for the kind words! Do be sure to let us know if there’s any further way we can support your business! - TxtCart Support
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.