TxtCart: BFCM SMS Marketing
TxtCart: SMS Marketing - #1 Conversational SMS for Shopify
Rating
4.7
feedback
202
chart
#1,851
All reviews
Rating Breakdown
Review RSS Feed
July 26, 2022
I tried using this app. The canned messages are not working so well. Would be great if we could customize them. Love the idea!
Hi, We hear your feedback and have noted it internally with our team. If there’s anything we can do to help improve your experience of results please don’t hesitate to reach out to us! - TxtCart Support
July 25, 2022
Kyle was really helpful and nice! Live recover is a great way to connect with customers and have them purchase?
Store
.
Using app
3 months
Great chatting with you today Angel, glad we could resolve your issue with the discount code not working. Yes, our live recover functionality for abandoned cart recovery saves you time without the need for creating flows/campaigns for cart recovery purposes. Keep up the good work! - The TxtCart Team
July 14, 2022
So far I love this app! I have an abandoned cart campaign setup to help convert people who don't go through with their order, and it works great! It offers a discount code to the customer, and sends a realistic personalized text with their name so people really think its me texting them. I also love sending out campaigns when I launch a new deodorant scent, run a sale, or have any other exciting announcements and it does great! I also do a lot of email marketing, but text definitely resonates with a different crowd of people which I find to be super helpful. Any questions I have had, Kyle from support responded to me promptly and helpfully. Pricing is great too love how you can start with a free plan and just have them take % of the order too instead of paying a hefty monthly fee like other apps. -Nigel from Breathe Naturals Deodorant
Appreciate the kind words and am always happy to help, Nigel. We look forward to continuing to provide great services and support to your brand! Kyle from TxtCart
July 5, 2022
Glad i took the app. very simple not problematic and fast. I hope that will be able to continue to use it.
Hey thanks for the review we truly appreciate each and every one of them. If you have any further questions or needs, don't hesistate to reach out to our team! - TxtCart Support
June 9, 2022
We had 80% of our carts abandon and in the first month or so with TxtCart they have recovered over $7,000 for us. These are customers that want the product that need that final nudge. In most cases they would not have come back. Best of all I get to watch the bot conversations. We tried this manually and it failed. These guys are great.
Hi Dave, Thanks so much for the vote of confidence! We look forward to continuing to work closely to optimize your store on TxtCart even further :) Kyle from TxtCart
May 25, 2022
Great app, very clean, easy to use and it works. The only problem I ran into was the free plan. the free plan takes 15% of your sales and didn't notice. I would recommend buying the 250mo plan for the 2.5% fee if you do high volume already. This works best for businesses selling low ticket items.
Hi there, Thanks for the kind words and feedback! We hope that you take the time to fully review the apps you install in the future and find the right fit for you. Glad we could help you out with the refund as requested. Best of luck! - The TxtCart Team
April 26, 2022
Great app - super easy to leave yoyur text messaging software on autopilot and our ROIs are crazy! - WH
Thanks for choosing TxtCart Will! We look forward to continuing to service your store and providing top-notch support - Kyle from TxtCart
Jan. 26, 2022
This is a very excellent app for anyone getting into SMS marketing! They keep updating and adding new features. They make everything super user-friendly and easy to use.
We appreciate you taking the time to tell us your experience! Glad you’re loving the service. - TxtCart Team
Oct. 22, 2021
New to this app and really excited to see how it goes! Customer service reps are ON POINT!!! Very helpful! The rates are also very affordable for small businesses.
We are equally excited to have you! Don't hesitate to reach out if we can further assist with any inquiries. - Kyle from TxtCart
July 14, 2021
My favourite app for SMS Abandonment recovery. There's more features I haven't explored yet but the way I use it is pretty much set and forget. Highly Recommend.
Thanks so much for the kind words! Do be sure to let us know if there’s any further way we can support your shop! - TxtCart Support
June 28, 2021
Highly recommended, this app is probably one of my favorite so far. I used so many apps in the past and this one is the best!
We appreciate the kind words, and are glad to hear you think so highly off the service! Keep crushing it. - Kyle from TxtCart
June 25, 2021
Good app, I didn't manage to make any sales unfortunately with the app however, I will try it again another time!
We’re glad to have been a small part of your store and look forward to working together again! - TxtCart Support
May 13, 2021
i had a question about this app's operation Charlotte was very friendly and helpful i can't wait to start using it when i am ready to start running ads
We’re really glad we could assist and get you up and running! Looking forward to much success together. - Charlotte from TxtCart
March 4, 2021
really helpful app and easily set up and the customer service answered all of my questions in seconds
Really glad we could provide assistance and get you up and running easily! If you need anything don’t hesitate to reach out :) - Charlotte from TxtCart
Feb. 25, 2021
A friend recommended this to after SMSbump was not working well, and so far TXTCART has been amazing! It has made me thousands in sales I am very satisfied :)
Thanks for the kind words chris! It’s been a pleasure working with your brands and were happy to continue servicing you while building our relationship! - TxtCart Team
Feb. 23, 2021
Great app, helping my store tons and bringing in more and more sales, I highly recommend this for anyone looking to easily increase their revenue
Thanks so much for the kind words! Keep up the great work with SMS :). - TxtCart Support
Feb. 18, 2021
This app may not have been a good fit for our store (we aren't allowed to offer discounts on certain items at certain times of the year), but the customer service in answering all my questions was amazing. If this is a good fit for your store, I'd highly recommend for the awesome customer service.
Glad you found the support helpful Melanie. Looking forward to reconnecting once the feature set is flushed out for your specific needs! Best of luck until then :) - Kyle from TxtCart
Feb. 7, 2021
My team loves this app. This app has really helped push up my conversion rate and is so easy to use Their customers service is amazing, super efficient and easy to get contact with. Highly recommend!!!
We’re so glad to hear that! Thanks for sharing your awesome results. We look forward to continuing to build our relationship! - Charlotte from TxtCart
Feb. 6, 2021
I would definitely use this over and over again. I recommend everyone who is in search for SMS marketing, we have increase our sales 30% just by using this app Can't recommend this app enough
Awesome results keep up the great work! We’re glad to be a part of your success with SMS marketing and Cart recovery. - TxtCart Team
Feb. 6, 2021
One of the best customer service I received in Shopify. I could not set up and the support team helped me through it all in a short space of time This app is super user friendly and it has everything I needed!
We’re glad we could assist! If you need any further help, don’t hesitate to reach out to us over live chat or [email protected] and we’ll be sure to take care of it swiftly. - TxtCart Support