TxtCart AI: BFCM SMS Marketing
TxtCart: SMS Marketing - #1 Conversational SMS for Shopify
Rating
4.8
feedback
300
chart
#1,899
All reviews
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Aug. 9, 2024
Incredibly easy to set up and get started. It does exactly what I needed and I started seeing results instantly. My SMS engagement went up and so did the sales from 2-way conversations. love it! Recommend to all shopify users if you want to boost engagement and revenue.
Appreciate the kind words and continued support! We look forward to generating your brands a ton of revenue and improved customer experiences with our conversational SMS products. - TxtCart Team
Aug. 6, 2024
TxtCart has been incredible for us. Within the first 45 days we've been able to add an additional $8,500 in revenue to our bottom line with only a small list of SMS subscribers. Was skeptical to try them out, but have been impressed by functionality and the ease of use. Honestly like a money printer for us and looking forward to seeing how the rest of the year plays out! Definitely recommend.
Absolutely awesome results and partnership between TxtCart SMS Marketing and Gamenetics. Glad to see you're getting immense value and incremental revenue via our AI-powered texts. Look forward to continuing to power profitable conversations for the forseeable future!! - Rachel @ TxtCart
July 27, 2024
Really love this apps. Many things availabe in this apps. And customer support awesome
We really appreciate the kind review and hope you get immense value from our app!! - Sara @ TxtCart
July 26, 2025
Recently installed the app. There are a few setup steps (with great instructions) and the rest is automated. Tested out an abandoned cart and got the text a short time later. Very cool process and looking forward to seeing it in action! Also, great support team with quick response time!! Update on 7/26/25. I contacted support for a question and got a very quick response, even on a weekend!
Awesome to hear how seamless the experience, onboarding and results have been! That's certainly what we strive for when providing conversational SMS to our merchants. Let us know if we can improve anything! - TxtCart Team
July 17, 2024
good app, responsive team, thanks
Thank you so much for taking a chance on us, and we are very pleased with your success. We have lots of resources for you! Take a look right here: https://www.help.txtcartapp.com/en/ If you have any direct questions you can always jump and chat with our product support. - TxtCart Team
July 17, 2024
Quick Response and very helpful
Thank you so much for taking a chance on us, and we are very pleased with your success. We have lots of resources for you! Take a look right here: https://www.help.txtcartapp.com/en/ If you have any direct questions you can always jump and chat with our product support. - TxtCart Team
July 16, 2024
This app works effortlessly with Shopify, and helped recover abandon carts. It's like having a dedicated sales team sending personalized messages.
Amazing to hear how easy setup was and how quickly results started to pour in. Over $5,500 in checkout revenue recoverd with a 40X ROI is AMAZING!!! - Rachel @ TxtCart
July 12, 2024
great support team
We appreciate your kind words and review of TxtCart SMS marketing & our awesome support team! - TxtCart Team
July 11, 2024
TxtCart: SMS Cart Recovery has significantly reduced improved our cart abandonment rates and boosted our sales with its seamless integration and effective, personalized SMS messages. The platform is user-friendly, offers great customization, and provides insightful analytics, making it a must-have for any eCommerce business.
Love hearing that! Glad that you’re seeing such awesome results with TxtCart SMS Marketing as it relates to abandoned cart and checkout recovery vs LiveRecover! Cant wait to show you everything we have coming with 3.0 and beyond. - Rachel from TxtCart
June 20, 2024
TxtCart is a great app! Helps us maximize our sales from customers who have abandoned their checkouts, and if needing any help their support team is great as well!
We appreciate your review and business. As always, don't hesitate to let us know how we can better service/support you and your business :) - Rachel TxtCart
June 12, 2024
15% of the lost sale if you get it back - Plus monthly subscription - Plus extra charge for AU phone number. ummmm whats left for us? NOTHING! Clever concept. But very over priced. Replying to your reply: The app didnt give any other options other than saying 15% will be taken on a successful sale. You only Just emailed me with a claim i made a malicious claim. Totally ludicrous. Your prices are not clearly upfront otherwise we would not of installed it. Your aggressive manner in handling this in your email speaks for itself. Look at everyone else saying the same thing on 1 stars! Lower your rate to say 5% and then you won't get this type of review. Bye bye
Hi Team :) We appreciate you taking the time to share your feedback, and we're sorry to hear about the challenges you've faced. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing. It's important to note that Shopify takes up to 24 hours to publish reviews, after your review was submitted, we made several attempts to reach you to address your concerns/issues with TxtCart. However, it seems that our messages have been overlooked. We would like to confirm that we do have multiple different plans priced at different levels to service merchants of different sizes. These plans rev share scale down as you upgrade. If 15% doesn't allow for profit due to your margins, then perhaps one of our plans offering 5% does? In any event, we offer a 14-day risk FREE trial to see how the conversational SMS platform powered by TxtCart can serve you. To swiftly resolve this matter, we encourage you to contact our dedicated support team at [email protected]. They are ready to assist you and ensure your experience with TxtCart is seamless. Thank you for your understanding, and we look forward to helping you get the most out of our app in the future, should you return :) TxtCart Team
June 4, 2024
The customer support here is unmatched!
We really do appreciate the kind words, makes providing great support to merchants like you every day SO worth it. Keep up the great work on your brand. - Rachel from TxtCart
May 27, 2024
Glad you value the services we offer at TxtCart SMS marketing!! - Sara @ TxtCart
May 20, 2024
They tax 20% of all your sales - whether they got the sale or not. Intentionally aggressive attribution tactics- the team at TxtCart is trying to skim a % of all your sales. They will message each of your customers and regardless of whether the customer orders through their discount code or not, they will charge you a 20% commission depending on your plan. After bringing to their attention that they are charging commissions on orders they did not get this was their response " please read our terms and conditions as well as attribution policy. You signed up for the platform agreed to our billing and we fulfilled our service. Your margins are not our responsibility. Usage charges are non refundable." they tried to justify their aggressive attribution by claiming that "discount codes are not the only way sales are attributed. anyone who "clicks on their link and views the product" is considered their customer and they will charge the full commission if that customer places an order within 7 days of clicking, regardless if they used the discount code provided by TxtCart. If you don't want to share a tax of 20% of sales with TxtSMS than i suggest you stay away. To top it off their support team was supper rude saying " hope you learn how to read better" when trying to explain their aggressive tactics. Who wants to deal with a flawed system and terrible support?
Hi Team :) We appreciate you taking the time to share your feedback, and we're sorry to hear about the challenges you've faced. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing. It's important to note that Shopify takes up to 24 hours to publish reviews, after your review was submitted, we made several attempts to reach you to address your concerns/issues with TxtCart. However, it seems that our messages have been overlooked. We would like to confirm that we did provide a great deal of value to this merchant, resulting in over $12,300+ in sales recovered by our app. This led to a 17x ROI with the platform, and no issues were ever raised to our team during the duration of install. If there are issues, you can swiftly resolve this matter. We encourage you to contact our dedicated support team at [email protected]. They are ready to assist you and ensure your experience with TxtCart is seamless. Thank you for your understanding, and we look forward to helping you get the most out of our app in the future, should you return :) TxtCart Team
April 19, 2024
Schnelle und einfache Installation, der Kundensupport ist sofort für Hilfe verfügbar.
Thanks so much for the kind words! - Sara from TxtCart
April 16, 2024
Excellent app to recover lossing sales.
Amazing to hear how effective TxtCart SMS has been at recovering your abandoned checkouts via conversational text messaging!! - TxtCart Team
April 8, 2024
very quick and efficient.
Very glad you are happy with the support and service, let us know if we can do anything else better! - TxtCart Team
April 3, 2024
Sara was incredibly helpful, responding promptly and resolving the issue swiftly. I would highly recommend her to other customers
Thanks so much for the kind words about our SMS platform. - Sara from TxtCart
Dec. 19, 2024
Rachel is a great help. Great customer support. Rachel is big assett to the app
Thanks so much for the kind words Toby, very excited for the future and what's to come :)) - Rachel with TxtCart