TxtCart AI: BFCM SMS Marketing
TxtCart: SMS Marketing - #1 Conversational SMS for Shopify
Rating
4.8
feedback
300
chart
#1,899
All reviews
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March 6, 2024
Great customer service! Rachel was very nice. Also, I've used the app for 2 weeks now and already see a 400% ROI.
Amazing results you've gotten in only 2 weeks!! Keep crushing it and we're always here to support your growth. - Sara from TxtCart
Feb. 7, 2024
This app is an absolute game changer! My conversion rate has more that tripled in less than 24 hours with the text messaging to the customers.
Love the testimony and positive results! Keep crushing it! - Sara from TxtCart
Feb. 5, 2024
The support is great. Have not used it too much yet but the support is always there. Not outsourced, it's solid support. For $1 a month you would have to be a fool not to have this app recovering carts for you
Appreciate the kind words very much! - TxtCart Team
Jan. 22, 2024
As a new business owner just starting out on Shopify, SMS cart recovery is a no-brainer, zero risk with unlimited upside. The free version of TxtCart provides the perfect solution. As my business grows I can't wait to implement SMS and MMS campaigns to drive more sales.
We appreciate this feedback and review and look forward to growing with you and your business! - Sara @ TxtCart
Jan. 22, 2024
This was a feature that I was not using as often as I thought I would and due to that I decided to cancel my membership. There was a bit of confusion in the process yet once I as able to get Kyle on line the process turned super easy after that. He listen to my concern and solve it within less than 10 minutes and supplied a credit for once I'm ready to return. Much Appreciated !
Very appreciative of the kind words, and glad to have you back with us. - Kyle from TxtCart
Jan. 19, 2024
Great APP and great customer support. I had an issue with billing which Sara resolved in few minutes.
Thanks so much for the endorsement much appreciated! - Sara from TxtCart
Jan. 17, 2024
Only had it for 1 day but customer support seems helpful
Thanks for the positive review! Glad you are happy with the service so far :) - Sara from TxtCart
Jan. 13, 2024
Used this free trial and got slayer with fees over drew my account. The owner Kyle is rude and disrespectful when asking for a refund. I had it for 3 days and got charged 80’follard saying they sent out a text and the client placed a small order this company should be taken off Shopify. The hidden fees and agendas are robbery
Daniel, As mentioned via support, call and email - you installed TxtCart's Basic Plan ($0/mo + 20% of sales). Within 3 days, TxtCart generated $400 in revenue for Sickest Barbers, of which $78 was billed correctly. This is over a 5X ROI - a great thing to celebrate. I understand you didn't fully understand the pricing options you had signed up for, nonetheless, we credited your account the $78 which would cancel out any pending invoice charges. If you have any questions, don't hesitate to reach out. - TxtCart Support
Jan. 3, 2024
Great customer service! sorted some issues out really quickly and has been a pleasure working with them! would recommended.
So glad we got you all sorted and you're all set to make sales and revenue with conversational sms marketing and cart recovery :)) - Kyle from TxtCart
Dec. 19, 2023
Its the only SMS app you should think about. I highly recommend their services. For any billing queries or issues, Kyle is your go-to person. Exceptional customer service and effective problem resolution are what you can expect. Don't hesitate to explore the TxtCart app! 5/5 highly recommend.
Appreciate the kind words and testimony. Thanks for valuing our software and customer support and happy holidays! - Kyle from TxtCart
Dec. 5, 2023
As a user of txtCart at The Premium Way, I’m thoroughly impressed by its effectiveness in addressing cart abandonment issues. The tool’s seamless integration with our Shopify store has been a game changer. The most striking feature is the excellent communication system it offers. Unlike other tools, txtCart facilitates genuine two-way interactions, allowing us to engage directly with our customers. This personal touch has not only improved our customer service but has also significantly increased the trust and conversion for our store. Thanks once again.
A great testimony we greatly appreciate the feedback and summary of success thus far :) Let us know if there's anything else we can do better! - TxtCart Team
Nov. 28, 2024
Fantastic customer support so far, Looking forward to results now!
So glad you valued the customer support and we are so excited to generate you additional revenue thru conversational SMS marketing and checkout recovery :)) - TxtCart Team
Nov. 17, 2023
Life changing install for us! It feels as though we have another employee getting sales for us with this app. We have already made so much extra revenue after only having the app for a few weeks now. They also have quick and helpful customer service!
Framing this one! We appreciate you and your love for TxtCart. - Sara from TxtCart
Nov. 16, 2023
Their CS team is super friendly and always willing to help out with anything. We reached out to get some help with our compliance setup and Rachel is soo helpful! Very excited to see what all the SMS by human hype is about.
Thanks so much and we’re super excited to have you onboard TxtCart just in time for BFCM!! - Rachel from TxtCart
Nov. 17, 2023
The app is not yet ready for UK market so cannot complete the set up or use. The expected launch date for UK keeps getting pushed back each month so all very frustrating and a total waste of time. Received an interesting email about our review too - but I'll leave shopify to deal with that......
We appreciate your feedback and regret to hear about the challenges you've faced with our app. I assure you that we take such matters seriously, and I would like to address your concerns promptly. Regarding the UK operations this feature is now LIVE as of 11/25. Pertaining to your two charges, as promised, we had delivered you full refunds of both amounts no questions asked. It is a shame that you resort to defamation and spreading lies about how a business conducts itself and we will be further investigating this matter. We are committed to transparency and accountability in our operations, and we would appreciate the same from you. If you have any additional details or specific information that could assist us in resolving your case efficiently, please do not hesitate to share them.
Nov. 15, 2023
Support was amazing they answered me right away looking forward to using this app
Thank you for the kind words and your enthusiasm for SMS! - TxtCart Support
Nov. 6, 2023
havent used the app yet but customer service has been exceptional and answered my concerns on the same day without delay.. cant wait to use the app in few months when i launch my other brand
Very excited to begin working for you and your brand in 2024. - TxtCart Team
Oct. 28, 2023
Great customer service! Eagerly awaiting for the UK version to be launched in November.
We are eager to launch UK/AUS for all our merchants and are excited to push this live before BFCM. Keep crushing it! - Kyle from TxtCart