TxtCart AI: SMS Marketing
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I do not recommend this app, without authorization from our store they upgraded the plan and started charging us with no notification. Our team realized this unexpected charge after getting the first invoice.
Hi Team :) We appreciate you taking the time to share your feedback, and we're sorry to hear about this. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing. For context, we sent an email notifying all customers of this pricing change on their accounts over 30 days in advanced. Happy to offer you a refund of the $29.
TxtCart is a great app! Helps us maximize our sales from customers who have abandoned their checkouts, and if needing any help their support team is great as well!
We appreciate your review and business. As always, don't hesitate to let us know how we can better service/support you and your business :) - Rachel TxtCart
The customer support here is unmatched!
We really do appreciate the kind words, makes providing great support to merchants like you every day SO worth it. Keep up the great work on your brand. - Rachel from TxtCart
Glad you value the services we offer at TxtCart SMS marketing!! - Sara @ TxtCart
Can't wait for this help turn them abandon carts into sales
We can't wait either! Hopefully you can update this to include the stats of your ACR efforts :) - Sara from TxtCart
Schnelle und einfache Installation, der Kundensupport ist sofort für Hilfe verfügbar.
Thanks so much for the kind words! - Sara from TxtCart
Sara was incredibly helpful, responding promptly and resolving the issue swiftly. I would highly recommend her to other customers
Thanks so much for the kind words about our SMS platform. - Sara from TxtCart
Rachel is a great help. Great customer support. Rachel is big assett to the app
Thanks so much for the kind words Toby, very excited for the future and what's to come :)) - Rachel with TxtCart
Great SMS marketing app!
Glad to hear it! Let us know if we can further improve anything! - TxtCart Team
Great customer service! Rachel was very nice. Also, I've used the app for 2 weeks now and already see a 400% ROI.
Amazing results you've gotten in only 2 weeks!! Keep crushing it and we're always here to support your growth. - Sara from TxtCart
This app is an absolute game changer! My conversion rate has more that tripled in less than 24 hours with the text messaging to the customers.
Love the testimony and positive results! Keep crushing it! - Sara from TxtCart
As a new business owner just starting out on Shopify, SMS cart recovery is a no-brainer, zero risk with unlimited upside. The free version of TxtCart provides the perfect solution. As my business grows I can't wait to implement SMS and MMS campaigns to drive more sales.
We appreciate this feedback and review and look forward to growing with you and your business! - Sara @ TxtCart
Great APP and great customer support. I had an issue with billing which Sara resolved in few minutes.
Thanks so much for the endorsement much appreciated! - Sara from TxtCart
Only had it for 1 day but customer support seems helpful
Thanks for the positive review! Glad you are happy with the service so far :) - Sara from TxtCart
Used this free trial and got slayer with fees over drew my account. The owner Kyle is rude and disrespectful when asking for a refund. I had it for 3 days and got charged 80’follard saying they sent out a text and the client placed a small order this company should be taken off Shopify. The hidden fees and agendas are robbery
Daniel, As mentioned via support, call and email - you installed TxtCart's Basic Plan ($0/mo + 20% of sales). Within 3 days, TxtCart generated $400 in revenue for Sickest Barbers, of which $78 was billed correctly. This is over a 5X ROI - a great thing to celebrate. I understand you didn't fully understand the pricing options you had signed up for, nonetheless, we credited your account the $78 which would cancel out any pending invoice charges. If you have any questions, don't hesitate to reach out. - TxtCart Support
Great customer service! sorted some issues out really quickly and has been a pleasure working with them! would recommended.
So glad we got you all sorted and you're all set to make sales and revenue with conversational sms marketing and cart recovery :)) - Kyle from TxtCart
Its the only SMS app you should think about. I highly recommend their services. For any billing queries or issues, Kyle is your go-to person. Exceptional customer service and effective problem resolution are what you can expect. Don't hesitate to explore the TxtCart app! 5/5 highly recommend.
Appreciate the kind words and testimony. Thanks for valuing our software and customer support and happy holidays! - Kyle from TxtCart
As a user of txtCart at The Premium Way, I’m thoroughly impressed by its effectiveness in addressing cart abandonment issues. The tool’s seamless integration with our Shopify store has been a game changer. The most striking feature is the excellent communication system it offers. Unlike other tools, txtCart facilitates genuine two-way interactions, allowing us to engage directly with our customers. This personal touch has not only improved our customer service but has also significantly increased the trust and conversion for our store. Thanks once again.
A great testimony we greatly appreciate the feedback and summary of success thus far :) Let us know if there's anything else we can do better! - TxtCart Team
Fantastic customer support so far, Looking forward to results now!
So glad you valued the customer support and we are so excited to generate you additional revenue thru conversational SMS marketing and checkout recovery :)) - TxtCart Team
Life changing install for us! It feels as though we have another employee getting sales for us with this app. We have already made so much extra revenue after only having the app for a few weeks now. They also have quick and helpful customer service!
Framing this one! We appreciate you and your love for TxtCart. - Sara from TxtCart
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