TxtCart AI: SMS Marketing
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Their CS team is super friendly and always willing to help out with anything. We reached out to get some help with our compliance setup and Rachel is soo helpful! Very excited to see what all the SMS by human hype is about.
Thanks so much and we’re super excited to have you onboard TxtCart just in time for BFCM!! - Rachel from TxtCart
The app is not yet ready for UK market so cannot complete the set up or use. The expected launch date for UK keeps getting pushed back each month so all very frustrating and a total waste of time. Received an interesting email about our review too - but I'll leave shopify to deal with that......
We appreciate your feedback and regret to hear about the challenges you've faced with our app. I assure you that we take such matters seriously, and I would like to address your concerns promptly. Regarding the UK operations this feature is now LIVE as of 11/25. Pertaining to your two charges, as promised, we had delivered you full refunds of both amounts no questions asked. It is a shame that you resort to defamation and spreading lies about how a business conducts itself and we will be further investigating this matter. We are committed to transparency and accountability in our operations, and we would appreciate the same from you. If you have any additional details or specific information that could assist us in resolving your case efficiently, please do not hesitate to share them.
Support was amazing they answered me right away looking forward to using this app
Thank you for the kind words and your enthusiasm for SMS! - TxtCart Support
Exceptional customer service, so understanding and helpful :)
Very glad to hear you're happy with the service and support! - Sara from TxtCart
havent used the app yet but customer service has been exceptional and answered my concerns on the same day without delay.. cant wait to use the app in few months when i launch my other brand
Very excited to begin working for you and your brand in 2024. - TxtCart Team
Great customer service! Eagerly awaiting for the UK version to be launched in November.
We are eager to launch UK/AUS for all our merchants and are excited to push this live before BFCM. Keep crushing it! - Kyle from TxtCart
Great customer service no regrets with purchase at all!
We are so glad to hear you've had a great experience with our support team and look forward to continuing to provide amazing support for your brand :) - TxtCart Success
Awesome app, I was really surprised to see how quick and easy it was to set up, and how soon after it started working! Highly recommend this for anyone that wants super easy automated SMS discounts. You barely have to think about it
Really appreciate the honest feedback on how TxtCart SMS has worked for your brand. - Sara from TxtCart
I have found this is a good app for capturing abandon checkouts. I am happy with the conversion rate.
Glad to hear you’re having awesome results and happy with your conversion rate! I’m sure we can book a session to see how we can do even better for your SMS needs. - TxtCart Team
Fantastic service! I can't believe the extra money I am making now that the giant whole in my store that was abandoned checkouts is being tackled head on to help me get the highest possible number of conversions and reduce wasted ad spend.
So awesome to hear the results we’ve been able to generate for your store in the abandoned cart recovery department! Make sure to check out our campaigns and flow automations (coming soon)! - TxtCart Support
Great app, customer service is great! I was in need for a good SMS application and finally found one!
Glad you’re able to find value in the sms marketing and sms cart recovery services we provide. - TxtCart Team
SMS & email marketing are the strategies I really love doing for my brand. This is by far the best app for SMS marketing, no BS! Their team member is so responsive and knowledgeable, especially Kyle.
We’re so glad you appreciate the support and results when combined with your Klaviyo email marketing! - Ryan @ TxtCart
if you're not using an SMS marketing app, then you're missing out! I just discovered SMS marketing and I could say that this is the APP we have been looking for!!! Easy to set up and use. And they have excellent customer service!!
Lovely testimonial! So glad you're happy with the trial results! - TxtCart Support
I am really excited about this SMS marketing app! Texting is so much faster and more accurate. I did not have any issues with the installation, it's pretty straightforward! But I did have a request and these guys fixed it right up! I am pleased and excited for this!
Glad to hear your experience thus far has been positive! We really strive to provide support above and beyond for great merchants like yourself. - TxtCart Success
I'm just really not sure why I just found out about this app! I've been getting a high abandoned cart rate and really looking for a solution to solve it. Everyone, this is the app! Supports are very responsive too and really answered all of my questions.
Always happy to help! Some great results were seen in just a few days with respect to abandoned checkout recovery. Keep up the great work! - Kyle from TxtCart
I'm doing email marketing already and I wanted to explore SMS marketing too. This app is recommended to me by my site developer. I just installed it & had high hopes for it right off the bat. It's so easy to use and set up! I'm looking forward to getting more sales with this app!
Great step combining email with SMS for a more omnichannel approach! Looking forward to supporting your brand over the long haul. - TxtCart Customer Success
Best SMS App on the appstore. Very easy to use & is automated. Customer support agents are available at almost all hours.
Really appreciate the kind words! Let's scale! - TxtCart Success Team
app helped me recover a huge amount of abandoned carts they offer alot for the free plan i think if you are trying to scale your sales this is a really good app to help you do so, i had a problem and when i reached out for them i received instant help no matter the time of day
Sami, thanks so much for highlighting our 24/7 support! Always happy to help our merchants succeed. Glad we could resolve your issues with discounts excluding certain products! - TxtCart Customer Success
Its crazy i switched from sms bumb to TXTCart Plus and my sales via sms 10x. I can recommend it to everyone
Amazing results utilizing our platform, that's what we strive for each and every merchant! Appreciate you taking the time to highlight that :) - TxtCart Customer Success
Excellent way to engage customers via SMS! Adds legitimacy to my brand and I am excited to see if it does in fact reduce abandoned carts!
The team appreciates your feedback and looks forward to continuing to work together! - TxtCart Merchant Success
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