Hextom: Ultimate Sales Boost
Helps online stores run promotions and boost sales
Rating
4.8
feedback
10,141
chart
#90
All reviews
Rating Breakdown
Review RSS Feed
Sept. 4, 2024
I had a disappointing experience using this app. Right from the start, I encountered issues with loading. I reached out to support, and they promised to investigate. They acknowledged that there was indeed a bug in the app. The interface is quite complex, and many tasks require modifying the theme's code. After a few hours of familiarizing myself with it, I created my first promotion, but it was displayed incorrectly in the store. I contacted support again, and I haven't experienced such poor service in a long time. For all my questions, I was just sent links, and when I opened them, they showed errors. I'll continue using the app for the rest of the day, but I think I will delete it and look for an alternative.
Thank you for your feedback, and we sincerely apologize for the issues you experienced, especially the broken links. We were in the process of updating our user guides, and unfortunately, the old links weren't replaced in time. We've reached out a few times to assist with your setup and address the issues, but we haven't received a reply. When you get a moment, could you please check your inbox or spam folder and get back to us? We're here to help you on the configuration.
Aug. 10, 2024
May 21, 2024
Free plan applies to ALL products only.
Hi there, We appreciate your feedback. We're sorry you missed that the free plan allows you to target specific products manually, with a limit of 100 products per campaign. We've tried emailing you to explain this, but haven't heard back. Can you please check your inbox and spam folder for our messages. For any further issues or feedback, please contact us at [email protected]. Looking forward to hearing from you soon.
April 25, 2023
No me ha servido de mucho, pero una cosa que me molesta muchísimo es que no hay forma de cancelar la suscripción, no lo ponen nada fácil y me estoy volviendo loco porque encima no tienen una forma de contactar fácilmente.
Nov. 17, 2021
Buy 2 and get - 10% mast be in your app! and best way add more features in the standard plan! thanks
July 24, 2021
I'm just using it I hope it make miracles for my store :) It looks like a great App I'm just waiting
May 19, 2021
j ai utilise cette application pour m aider a mes travaux de shopify cet une tres bonne app.merci beaucoup
March 15, 2021
A lot up upgrade requirements after downloading a Free App other than that it appears to be an easy setup
Using app
7 months
Total reviews
1
Average rating
2.0
Jan. 15, 2021
Not really what I was looking for. I send a message asking for some help, they never reply to me, dissapointed.
Jan. 13, 2021
The app is good, but I don't know how to put my countdown on top of my button, this is horrible!!!!!
Dec. 5, 2020
I created an urgency timer however the timer never appeared on my website.... I initially added the verified signs and the free shipping feature, once I realized there may be a conflict I removed them and the timer still is not appearing on my site. UPDATE: I refreshed the page and it appeared, but it seems to be inconsistent.
Sept. 29, 2020
Will be good if the 'browse products' button on the admin page actually works... it literally only lets you choose one item to put your urgent cart message.
Aug. 26, 2020
Yeah, this is a so-far review. So far, its playing up. Sales sticker not showing up where it's supposed to or at all, or the wrong type. I'll spend some time with it and update this review if it comes right. But so far....
June 18, 2020
I've added on a 'low stock' batch for a product to boost sales which now apparently does not exist anymore. Contacted customer service and they added a stock count without my permission which was counter productive. Very disappointing not sure I will keep this app I don't really see the point.
June 14, 2020
A well-conceived application, however, in a period of 15 days, all data from the lending page is lost twice.No Product Image Overlay, Image Label, Get-it-by Timer, Add-to-Cart Button Animation, Stock Inventory Number etc.And I did not change anything.If this continues I will have to look for another app.
May 25, 2020
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May 22, 2020
Downloaded the app a while back and set up one campaign, now that I have gone back and added a second, neither campaigns are now showing on my online store. Tried deleting the app and reinstalling but no luck. It's a pity as its a very handy app, if it works!