All reviews

Rating Breakdown

  • 5
    92% (498 ratings)
  • 4
    2% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2024

I really appreciate the customer service with this app. Anytime I've had an issue, they've helped me to fix it right away.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2024

Great features, helpful and efficient staff!

Store

My Store

Using app

2 days

5 / 5 Share

June 21, 2024

good apps and fast response of customer service

Using app

10 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your positive feedback. Our team has worked diligently to ensure that the app is user-friendly, efficient, and packed with features that cater to your needs. Your satisfaction is our top priority, and we continuously strive to improve our product and services.

5 / 5 Share

June 11, 2024

It's incredibly easy to set up, highly customisable, and performs flawlessly. The support team is phenomenal! Whenever we had questions or needed assistance with customisation, they responded promptly and provided effective solutions.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review. Our aim has always been to offer an user-friendly software that even non-technical users can set up and configure with ease. It's also wonderful to know our support team provided prompt and effective solutions whenever you need assistance. Your positive feedback is greatly appreciated and inspires us to keep up the great work.

5 / 5 Share

May 31, 2024

This app has been great in creating an advanced search for our customers to find what they are looking for. Support is very responsive and quick solutions are provided We display 1000s of items and it handles the indexing of items well Would definitely recommend this app if your looking for a high quality search function

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive review. It's great to know that our product and service has met your expectations. Managing and indexing thousands of items can be challenging, and we're glad our app is handling it well for you. Your recommendation means a lot to us. We're committed to continuously improving and providing a higher quality search function for all our users.

5 / 5 Share

May 31, 2024

Definitely quicker and more attentive support than other search apps Integration with other apps is perfect Would be nice if products displayed in the instant search widget could also be labelled as sold out or on sale

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We're glad to hear that you're pleased with our support and the seamless integration with other apps. Regarding your suggestion to label products as sold out or on sale in the instant search widget, we're happy to inform you that our developer can customize this feature for you. Please contact our support team via live chat or email, and we'll be more than happy to assist you with this customization.

5 / 5 Share

May 31, 2024

good customer service, they customize the app as per your need, I love it

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We're happy to hear that you love our app and appreciate our customer service. Your positive feedback motivates us to keep improving and delivering the best service possible.

5 / 5 Share

May 30, 2024

The sobooster team has been super helpful going above and beyond to help find unique solutions to unique problems that the app is not designed for. Rather than telling me "our app can't do that" they chose to work hard to make the app do what it couldn't! A+ for customer service!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review. We're delighted to hear that our team has been able to find a workaround to meet your needs. Your kind words about our customer service mean a lot to us. We believe in working hard to help our clients succeed.

1 / 5 Share

May 28, 2024

It is an virus. If you delete the app. It slows down your store loading. Yours products will not load.

Using app

27 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We're sorry to hear about your experience. Our app has a "Theme Revert" feature to automatically remove all app-related codes from your theme. It's important to use this feature before uninstalling the app because once the app is deleted, it can no longer access your store to clean up the code. If the "Theme Revert" is not used prior to uninstallation, the store will use the original collection and search template. We also offer live chat and email support for any assistance you might need and typically respond almost immediately. Unfortunately, we couldn't find any record of an email or support request from your store regarding this issue. Please reach out to our support team via email, and we’ll be more than happy to help resolve this for you.

5 / 5 Share

May 24, 2024

Simply the best. The app is great and very flexible. The support is amazing - there is a built in support chat, where they answer to you immediatelly. Really happy with it. Highly recommend

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review. We're thrilled to hear that you find our app great and our support service helpful. Your recommendation means a lot to us. Thank you again for using our app.

5 / 5 Share

May 23, 2024

I had difficulties with the app and wanted to uninstall it but I thought I'd ask the support first I had a lady called Nancy in the support very polite she explained everything to me the app is super the customer support is wonderful I kept the app and am happy with it

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We're glad our support team could assist you with the app setup. It's fantastic to hear that you're happy with the app and decided to keep it. If you ever need any further assistance, we're always here for you.

5 / 5 Share

May 23, 2024

very helpfull customer service

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. Your satisfaction is always our top priority.

5 / 5 Share

May 16, 2024

Nancy helped me get the search pop up suggestion window in the correct position and the team is always so helpful with questions I have about the app. I love this app because there are also very insightful analytics and it helps us understand what products are doing well and what we can improve on for the overall UX.

Using app

About 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your kind words. We're happy to hear that our support team has been so helpful. It's great to know that our app helps you improve the overall user experience. Your feedback motivates us to continue providing excellent support and enhancing our product features.

5 / 5 Share

May 13, 2024

This is really nice and the support is quick and reliable.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your kind words. We're really glad you like our product and service. Your satisfaction means a lot to us.

5 / 5 Share

May 6, 2024

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating. We strive for excellence in providing the best product and service, and your feedback reassures us that we're on the right track.

5 / 5 Share

May 3, 2024

The app is really great and the support team is even better. They are always quick to respond and helped with a lot of customizations.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review. We're delighted to hear that you're enjoying our app and that our support team was able to assist you effectively. Providing top-notch customer service is always a priority for us.

5 / 5 Share

May 2, 2024

Honestly so impressed with this App. Wanted to replace a similar app I was using with a more updated and modern look and feel for my website. This app has ticked all the boxes! Needed help from customer service team as I’m not great with technical stuff and Nancy helped with my issue and had them fixed very quickly. Would definitely recon this app

Using app

6 days

Total reviews

2

Average rating

5.0

1 / 5 Share

April 30, 2024

Free version not working

Store

My Store

Using app

15 days

Developer Reply

We sincerely apologize for any confusion it may have caused. Our goal is to be transparent about our pricing while offering a range of options to fit different needs. The free plan is designed to cater to specific use cases, including Dormant Stores, Partner Test Stores, and Affiliate/Developer Stores, as a way to explore the app's functionalities without any initial investment. For businesses ready to leverage the full power of our app, our paid plan reflects the value, continuous updates, extensive support, and new features we regularly introduce to enhance your experience.

5 / 5 Share

April 24, 2024

I love working wih this app, also the support is very helpful and fully committed !

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for kind words. We're so glad to hear that you're enjoying the app and that our support team has been helpful to you. We appreciate your feedback and look forward to continuing to support your journey with our app.

5 / 5 Share

April 23, 2024

Just finished building my site and received incredible support through the process to get it working exactly the way I needed it. Beyond grateful for their team and glad they stand by their product!

Store

My Store

Using app

2 days

Developer Reply

We're happy that you had a positive experience with our product and service. Thanks for your trust and we look forward to continuing to work with you.