All reviews

Rating Breakdown

  • 5
    92% (533 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (29 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2024

Very easy to use and extremely dynamic. Whenever I have been unsure, Nancy has always been on hand to help and assist. Recommend 100%.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! It's great to hear that you had such a positive experience with our app. Our team works hard to ensure that all inquiries are addressed promptly and thoroughly. We’re thrilled that we could meet your expectations, and we truly appreciate your recommendation.

5 / 5 Share

Sept. 11, 2024

Not only is this a superb App, but the support is outstanding. Tan replied to my messages with lightning speed and was able to resolve my issues instantly. I have used other similar apps before, but this one covers all bases and does it superbly. It is highly recommended.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're truly happy to hear that our app has been working well for your store, and that our support team has been able to assist you in a timely manner. We aim to provide the best product and service to our customers, and your feedback reassures us that we're on the right track.

4 / 5 Share

Sept. 11, 2024

The best search and filter app we've found. While costly and without "pause" function for seasonal stores they make up for it by having great support and if you remove the app between seasons they can keep your settings until you install again.

Using app

6 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you so much for the kind words and for sharing your experience with our app. We appreciate your feedback and definitely take into consideration for future updates. Thank you once again for choosing our app.

5 / 5 Share

Sept. 3, 2024

Before making my decision to go with the USF app, I setup and tested multiple different Search & Filtering apps on a test store and none came close to matching the theme design out the box. This app matches your theme design nearly 95%, and then working through their excellent support team, they customised whatever was remaining to match the theme design - these guys were very helpful, especially Dong - thank you for your help! The functionality out the box with the USF app is great too, and through their Admin Dashboard you can configure your search to pretty much the N-th degree, and what you cannot figure out their support team will help you with. I highly recommend this app.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review! We're thrilled to hear that our support team could assist you in customizing the remaining details. Our app supports all Shopify themes and strives to maintain the original layout as closely as possible, and your feedback lets us know that we're on the right track. Your high recommendation means a lot to us! Thanks again for choosing our product.

5 / 5 Share

Sept. 3, 2024

Great support! We are very happy!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We're delighted to hear you've been enjoying the support and service. We strive to provide exceptional support to all our customers, and it is truly rewarding to hear that our team exceeded your expectations. If you have any further assistance, we are always happy to help.

5 / 5 Share

Aug. 30, 2024

Finally! I went through about 20 filtering apps and they were absolutely ridiculous and didn't work. This was up and running within minutes, easy to understand and intuitive.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We are delighted to hear that you had a positive experience with our service and that our product worked perfectly for you. Your satisfaction and the app's optimal performance are our top priorities, and we're thrilled to have met your expectations.

5 / 5 Share

Aug. 27, 2024

Great App! Easy to Use. It has all the features that we need.

Using app

24 days

Total reviews

8

Average rating

4.6

Developer Reply

Thank you so much for your kind words! It's great to hear that you find our app helpful and easy to use. We're always striving to enhance our product and service to make them even more powerful for our users, and your support means a lot to us.

5 / 5 Share

Aug. 27, 2024

Excellent & fast support to help with more complex features and integration, seems the app can really do a lot! Great app!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome feedback! Our goal is to offer advanced features that enhance the search experience for online shoppers. We're delighted that you're finding value in the app's capabilities. Your feedback inspires us to continue delivering the best experience possible.

1 / 5 Share

Aug. 24, 2024

You should see the prices that these guys charge for their app. Absolutely ridiculous. If you have more than 1000 products then just pay a guy on fiverr or upwork to make a custom app that can filter your products. These guys are pretty garbage for charging this much for such a simple app. It barely works and you have to have them set it up for you anyways.

Using app

18 days

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for your feedback. We understand that pricing is an important consideration, and we aim to provide our users with great value by offering features beyond what basic or custom-built apps can provide. For example, our app includes unlimited filters, allowing you to create as many filters as needed to organize and refine your product catalog without limitations. Additionally, our advanced functionalities, such as Merchandising rules, help automatically arrange product positions based on business metrics, and our smart filters can handle complex scenarios using product attributes, including metafields and variant metafields. While custom-built apps may work for some, our solution is designed for scalability and long-term support, ensuring that you get consistent updates, robust customer service, and a feature-rich experience. We’re always here to assist with setup and any questions you may have to ensure you get the most out of our app.

5 / 5 Share

Aug. 22, 2024

Shopify's built in Instant Search is something but AI Search & Product Filter is something else! As your business grows, merchandising rules are important to bubble up certain products or hide products based on search queries. From a Developer's perspective the customization with the built in Vue.js templates are a game changer for us. The backend of the app has nearly infinite options for refining the customer-facing search experience. Support is very responsive and helpful! Thank you AI Search & Product Filter.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review. We designed the app with flexibility in mind, so it's fantastic to see it helping your team refine the customer experience so effectively. We’re also glad to hear that our support team has been able to assist you promptly. Thanks again for your kind words and for choosing our app!

1 / 5 Share

Aug. 19, 2024

Not only did this app not do what I want, following the removal steps doesn't work either. This horrible app is a complete waste of time.

Using app

35 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We're sorry to hear about your experience. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s crucial to use this feature before uninstalling the app because once the app is deleted, it loses access to your store, preventing it from cleaning up the code. If the "Theme Revert" feature isn’t used prior to uninstalling, your store will default to the original collection and search template. We also offer live chat and email support for any assistance you may need, and our team typically responds almost immediately. Please let us know how we can further assist you.

5 / 5 Share

Aug. 16, 2024

Absolutely delighted! The customer support team even made a small but super impactful customization for free! TOP TOP TOP!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We’re delighted to hear about your positive experience with our customer support team. We always try our best to tailor our app to meet unique customer requirements, and we’re happy that our team could provide the customization promptly.

5 / 5 Share

Aug. 15, 2024

Gorgeous customer support. very friendly

Using app

2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your kind words. We're pleased to provide you with a quick response and friendly customer service to ensure the best experience. Your satisfaction is our top priority and your encouragement will enable us to move forward.

5 / 5 Share

Aug. 13, 2024

Very very good app, amazing customer service

Store

Dau

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your positive feedback. We are delighted to hear that our app met your expectations. Our team is hard at work trying to continuously improve our product and service and it’s always rewarding to hear kind words.

5 / 5 Share

Aug. 9, 2024

I run a brick and mortar antique jewelry store that sells online and I use this app mainly to allow my customers to filter my pieces by price, stone type, stone color, etc. It's very useful and seamlessly integrates with the premium theme that I use. On the rare occasion that I've needed technical help, the person I get through chat answers right away, is always helpful and remedies my issue within half an hour. This app is a life-saver.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We are more than happy to learn that our app's filtering options enhance your customers' shopping experience and our support team has been able to assist you effectively. Your satisfaction is what gives meaning to our work and motivates us to keep improving our product and service.

5 / 5 Share

Aug. 8, 2024

The easiest app I've used by far and the filters look great on my site, customer service is experienced with code and got issues fixed in 5 minutes.

Using app

About 4 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you so much for your kind words. We're happy to hear that you found our app easy to use and match the theme style of your store. Our customer service team is dedicated to providing quick and efficient support, and we're glad we could resolve your issues promptly.

5 / 5 Share

Aug. 6, 2024

Really great app and customer service team. We needed a couple of unique changes done to our store and they were able to make these changes very very quickly. Highly recommend you give it a try!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful review. It's always our goal to accommodate unique requests and ensure that your store functions exactly as you need it to. Your recommendation means a lot to us, and we’re delighted to have been able to assist you promptly.

5 / 5 Share

Aug. 5, 2024

Among the array of apps available on the market, AI Search and Filter has successfully met all my requirements. Its user-friendly design and robust search capabilities allow me to effortlessly configure and filter my products, which will enhance the shopping experience for my customers. The sleek interface is easy to navigate, simplifying any configuration. The app's responsive team of developers have been incredibly supportive and a pleasure to work with. They offered a fast solution to a minor adjustment needed in one of my filters. I highly recommend this app if you need a platform that is simple to set up.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words. Our team is dedicated to giving our clients a high-performing and robust, yet user-friendly app and it’s fantastic to know that we exceeded your expectations. Your positive review brings joy to our team and makes us more motivated.

5 / 5 Share

Aug. 1, 2024

I really and truly am happy with the cusotmer service and how the filter system turned out. The customer service responds in seconds and has the page fixed exactly to your liking. There filter system also works flawlessly havent had any problems

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We're so happy to hear that you feel satisfied with our customer service and our app features. Our goal is to provide prompt assistance, and we’re glad we could meet your expectations. We truly appreciate your business and support.

1 / 5 Share

July 19, 2024

Very bad experience

Using app

14 minutes

Total reviews

2

Average rating

3.0

Developer Reply

We are sorry to hear that you had a negative experience. We strive to provide excellent service and are committed to resolving any issues our customers may encounter. Unfortunately, we did not receive any feedback or support requests from you, which would have allowed us to address your concerns promptly. We offer live chat and email support to assist our customers, and we typically respond almost immediately. Please feel free to reach out to us directly at [email protected] so we can understand the issue better and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to make things right.