All reviews

Rating Breakdown

  • 5
    92% (524 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (26 ratings)
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5 / 5 Share

Oct. 2, 2024

Real value added to my store and the most important thing the customer service 10⭐️

Store

Kanzi

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review. We're thrilled to hear that our app has added real value to your store and that you’re happy with our customer service. Providing top-notch product and support is a priority for us, so it’s great to know it made a positive impact on your experience.

5 / 5 Share

Oct. 1, 2024

Excellent customer service!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review! We’re delighted to hear that our customer support team was able to assist you quickly. Your satisfaction is our priority, and your positive feedback motivates us to keep providing top-notch products and service.

1 / 5 Share

Sept. 22, 2024

DO NOT INSTALL THIS APP. My theme is now messed up.

Using app

9 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We're very sorry to hear about your experience. Our app is designed to be compatible with almost all Shopify themes, and it preserves the original collection template. Please note that our app only works on the theme it is set up without impacting other themes in your store. We always recommend duplicating your live theme and setting up our app on the duplicated version. Our developers can easily address any theme styling issues, and we’re happy to assist. Unfortunately, we couldn't find any support requests from you about this issue. Please contact us via live chat or email, and we'll work quickly to resolve this for you.

5 / 5 Share

Sept. 20, 2024

Super app pour gérer des filtres par collections, je recommande ! Le support est efficace et réactif, ils ont trouvé rapidement une solution pour ma demande.

Store

Astroya

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous êtes satisfait des performances de notre application. Notre équipe s'efforce toujours de fournir des solutions rapides et efficaces, et c'est un plaisir de savoir que nous avons pu répondre à vos attentes. Merci encore pour votre recommandation!

5 / 5 Share

Sept. 19, 2024

customer service is very helpful, we made the mistake of moving to shopify's search and discovery app never again!

Store

Boinclo

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Providing great value and excellent service are at the core of what we do, and we're delighted that you are pleased with our customer service.

5 / 5 Share

Sept. 17, 2024

Customer support is fantastic!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re thrilled to hear that you were pleased with our customer support. We always strive to provide the best possible service, and your kind words motivate us to keep delivering the same level of excellence. If you ever need further assistance, don’t hesitate to reach out.

5 / 5 Share

Sept. 16, 2024

For my unique situation they are alil expensive BUT AMAZING as i have 5 products under 1 design due to an art store but they offered me a discount to help with the cost but non the less they where amazin service and great price for normal stores

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We believe in delivering great value, and our goal is to provide a high-quality app along with top-notch service that makes your investment worthwhile. Your satisfaction means a lot to us, and we truly appreciate your trust in choosing our app.

5 / 5 Share

Sept. 16, 2024

App works beautifully and excellent support

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us a 5-star review! We're so glad to hear that our app met your expectations and worked smoothly for you. Your satisfaction is our top priority, and we're thrilled to know that we delivered both in terms of performance and support.

5 / 5 Share

Sept. 12, 2024

Very easy to use and extremely dynamic. Whenever I have been unsure, Nancy has always been on hand to help and assist. Recommend 100%.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! It's great to hear that you had such a positive experience with our app. Our team works hard to ensure that all inquiries are addressed promptly and thoroughly. We’re thrilled that we could meet your expectations, and we truly appreciate your recommendation.

5 / 5 Share

Sept. 11, 2024

Not only is this a superb App, but the support is outstanding. Tan replied to my messages with lightning speed and was able to resolve my issues instantly. I have used other similar apps before, but this one covers all bases and does it superbly. It is highly recommended.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're truly happy to hear that our app has been working well for your store, and that our support team has been able to assist you in a timely manner. We aim to provide the best product and service to our customers, and your feedback reassures us that we're on the right track.

4 / 5 Share

Sept. 11, 2024

The best search and filter app we've found. While costly and without "pause" function for seasonal stores they make up for it by having great support and if you remove the app between seasons they can keep your settings until you install again.

Using app

6 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you so much for the kind words and for sharing your experience with our app. We appreciate your feedback and definitely take into consideration for future updates. Thank you once again for choosing our app.

5 / 5 Share

Sept. 3, 2024

Before making my decision to go with the USF app, I setup and tested multiple different Search & Filtering apps on a test store and none came close to matching the theme design out the box. This app matches your theme design nearly 95%, and then working through their excellent support team, they customised whatever was remaining to match the theme design - these guys were very helpful, especially Dong - thank you for your help! The functionality out the box with the USF app is great too, and through their Admin Dashboard you can configure your search to pretty much the N-th degree, and what you cannot figure out their support team will help you with. I highly recommend this app.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review! We're thrilled to hear that our support team could assist you in customizing the remaining details. Our app supports all Shopify themes and strives to maintain the original layout as closely as possible, and your feedback lets us know that we're on the right track. Your high recommendation means a lot to us! Thanks again for choosing our product.

5 / 5 Share

Sept. 3, 2024

Great support! We are very happy!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We're delighted to hear you've been enjoying the support and service. We strive to provide exceptional support to all our customers, and it is truly rewarding to hear that our team exceeded your expectations. If you have any further assistance, we are always happy to help.

5 / 5 Share

Aug. 30, 2024

Finally! I went through about 20 filtering apps and they were absolutely ridiculous and didn't work. This was up and running within minutes, easy to understand and intuitive.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We are delighted to hear that you had a positive experience with our service and that our product worked perfectly for you. Your satisfaction and the app's optimal performance are our top priorities, and we're thrilled to have met your expectations.

5 / 5 Share

Aug. 27, 2024

Great App! Easy to Use. It has all the features that we need.

Using app

24 days

Total reviews

8

Average rating

4.6

Developer Reply

Thank you so much for your kind words! It's great to hear that you find our app helpful and easy to use. We're always striving to enhance our product and service to make them even more powerful for our users, and your support means a lot to us.

5 / 5 Share

Aug. 27, 2024

Excellent & fast support to help with more complex features and integration, seems the app can really do a lot! Great app!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome feedback! Our goal is to offer advanced features that enhance the search experience for online shoppers. We're delighted that you're finding value in the app's capabilities. Your feedback inspires us to continue delivering the best experience possible.

1 / 5 Share

Aug. 24, 2024

You should see the prices that these guys charge for their app. Absolutely ridiculous. If you have more than 1000 products then just pay a guy on fiverr or upwork to make a custom app that can filter your products. These guys are pretty garbage for charging this much for such a simple app. It barely works and you have to have them set it up for you anyways.

Using app

18 days

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for your feedback. We understand that pricing is an important consideration, and we aim to provide our users with great value by offering features beyond what basic or custom-built apps can provide. For example, our app includes unlimited filters, allowing you to create as many filters as needed to organize and refine your product catalog without limitations. Additionally, our advanced functionalities, such as Merchandising rules, help automatically arrange product positions based on business metrics, and our smart filters can handle complex scenarios using product attributes, including metafields and variant metafields. While custom-built apps may work for some, our solution is designed for scalability and long-term support, ensuring that you get consistent updates, robust customer service, and a feature-rich experience. We’re always here to assist with setup and any questions you may have to ensure you get the most out of our app.

5 / 5 Share

Aug. 22, 2024

Shopify's built in Instant Search is something but AI Search & Product Filter is something else! As your business grows, merchandising rules are important to bubble up certain products or hide products based on search queries. From a Developer's perspective the customization with the built in Vue.js templates are a game changer for us. The backend of the app has nearly infinite options for refining the customer-facing search experience. Support is very responsive and helpful! Thank you AI Search & Product Filter.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review. We designed the app with flexibility in mind, so it's fantastic to see it helping your team refine the customer experience so effectively. We’re also glad to hear that our support team has been able to assist you promptly. Thanks again for your kind words and for choosing our app!

1 / 5 Share

Aug. 19, 2024

Not only did this app not do what I want, following the removal steps doesn't work either. This horrible app is a complete waste of time.

Using app

35 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We're sorry to hear about your experience. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s crucial to use this feature before uninstalling the app because once the app is deleted, it loses access to your store, preventing it from cleaning up the code. If the "Theme Revert" feature isn’t used prior to uninstalling, your store will default to the original collection and search template. We also offer live chat and email support for any assistance you may need, and our team typically responds almost immediately. Please let us know how we can further assist you.

5 / 5 Share

Aug. 16, 2024

Absolutely delighted! The customer support team even made a small but super impactful customization for free! TOP TOP TOP!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We’re delighted to hear about your positive experience with our customer support team. We always try our best to tailor our app to meet unique customer requirements, and we’re happy that our team could provide the customization promptly.