AI Search & Product Filter |SB
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I highly recommend this app. We've found the support to be fast and patient. We might even be one of those annoying clients who are very particular with how we want our collections to look. They've gone above and beyond. Well worth it.
This app is THE BEST if you want your store to have clean filters for your customers. Our customers love how easy it is to filter by size and color, and our team does, too! Their customer service is also top tier. I updated our theme, and the filters weren't working properly and our collection looked... not on brand. One quick chat with Nancy later, and they had our collection pages looking better than ever! Thank you for such a great app and great service!
They have amazing customer service! I installed this app and it caused a small error with my template. I messaged the customer service team, they responded super quick. I sent over a video of the bug and they had it fixed in a couple hours. I highly recommend.
Terrible customer service, it’s not good filter , I was paying $4 a month they’re saying now $29 a month, stay away I’m using almost 2 years this app , I’ll check on market more better performance for sure , also you messed up my website, your filter working also terrible why i got choose your filter because of $4 a month , so why you’re asking $29 for a month for this app , it’s not usable, HELLO EVERYONE! DON’T PAY MORE THAN $4 A MONTH ,
We have the recent chat log (July 5, 2022) that you said we were helpful and you had been using it for 2 years. During this period, per our Live chat & Helpdesk records, we have not received any issue from you whatsoever. How come we messed up your site? We also have the chat log 2 years ago (Nov 10, 2020) you actively asked that you wanted to pay $20 a YEAR. We serve thousands of stores, yet we are truly puzzled by your review. We have been helping you a lot since the beginning. We gave the $4/mon for up-to 2500 items plan (official price is $49.99) 2 years ago as we were new and wanted to keep a good relationship with you. You are now demanding $8/mon for up-to 5000 (official price is $69.99) that we could not accept as your price is not enough for our support and bare-metal infrastructure and we offered you another plan. After all our support and offers, we still got the 1* review anyway. It's just sad. Hope you see that our app really works and our effort helped you deep down in your heart. Have a good start! Still, if you need help, we are happy to help you at [email protected].
I commend the support team of this app for being able to provide quality support. The app works well and we are happy to have it installed and activated on our website. Keep it up!
This app is amazingly feature rich. They have been able to tackle every use case we have come up with! I can't overstate the value provided. Additionally the support team for this app is incredibly responsive. They dive into each issue and fix things on the fly, and if they can't they get back to you promptly with a solution.
Absolutely the best application available in Shopify. Apart from endless features and customization options, hands down, the bust customer support I have ever encountered, not an exaggeration. Specifically, I'd like to express my gratitude to Nancy, whom I have bugged multiple times on entirely different matters. She is always responding within seconds and helps me with my request within a couple of minutes no matter day or night. If you're hesitant about installing this app - don't be, it's a greatest investment and you won't regret it.
Very good app and amazing customer support! Customer support was very responsive and helped me add new features to my search results page.
The functionality and support is great for a store with a significant number of products. The only drawback is that the prices go up and up and up depending on the number of products, which is unavoidable.
It´s a very good app. The professional customer service responses very fast und helps us a lot. Thank you!
A good app and a good team of support, especially Nancy who helped me to fix the issue of my site. thanks for your help
Perfectly working app with very helpful team who helped us customize everything according to our needs :)
The APP is useful and powerful to support most scenarios. What's more, the support team is really nice and helpful, they can always respond in time and solve your problems.
This app is so easy to install. I did have an issue with the app overriding my locks (products visible to certain customers), but the support was quick to respond and helped me fix the issue right away.
Great app, great support! Highly appreciate your work! :) The collection filters are super fast and highly adjustable. Just what I was looking for.
Such a great app for creating custom filters throughout our online store. It's already helped so much with merchandising and allowing our customers to find what they are looking for. The enhanced search function is priceless too! Also, customer support has been so helpful in helping answer any questions I have throughout the setup process. Such a great app that I'd recommend to any Shopify store!
It's great to have support team online always and ready to answer my questions. Will share more feedback when I use all the feature of the app.
Where would we be without this app:D For our store this is a totally number #1 app that can do filtering and categorizing of the products and collections. It uses automatic tags, smart sorting, it's further customisable and the tech support is actually super supportive and update the details for us on the go as we need. So if you're looking for something like this, look no further and just go for it, it works!
Super netter und schneller Support! Hier wird einem im Handumdrehen geholfen und Probleme easy und schnell gelöst. Danke!
Probably the best customer service i've encountered on Shopify apps. very helpful and always prompt to respond.
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