AI Search & Product Filter |SB
Increase sales with AI search, custom filters, merchandising.
Rating
4.6
feedback
571
chart
#1,157
All reviews
Rating Breakdown
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July 17, 2022
Great app for setting up filters , collection pages etc. Great customer support team that helped me multiple times. This app is great!
Oct. 28, 2022
I can't say enough good things about USF. Great app. Looks awesome on my site and allows me to fine tune my searches. Tech support is ALWAYS there. I've never had to wait. Very pleased with the app and their customer support. The USF team goes above and beyond. Not only is USF a great app with great ROI but their team is incredible. A++++
July 13, 2022
I highly recommend this app. We've found the support to be fast and patient. We might even be one of those annoying clients who are very particular with how we want our collections to look. They've gone above and beyond. Well worth it.
July 12, 2022
This is the very best filter available on Shpify. Excellent service and never fails. They answer right away and help you with setting up custom filters.
July 12, 2022
They have amazing customer service! I installed this app and it caused a small error with my template. I messaged the customer service team, they responded super quick. I sent over a video of the bug and they had it fixed in a couple hours. I highly recommend.
July 8, 2022
Terrible customer service, it’s not good filter , I was paying $4 a month they’re saying now $29 a month, stay away I’m using almost 2 years this app , I’ll check on market more better performance for sure , also you messed up my website, your filter working also terrible why i got choose your filter because of $4 a month , so why you’re asking $29 for a month for this app , it’s not usable, HELLO EVERYONE! DON’T PAY MORE THAN $4 A MONTH ,
We have the recent chat log (July 5, 2022) that you said we were helpful and you had been using it for 2 years. During this period, per our Live chat & Helpdesk records, we have not received any issue from you whatsoever. How come we messed up your site? We also have the chat log 2 years ago (Nov 10, 2020) you actively asked that you wanted to pay $20 a YEAR. We serve thousands of stores, yet we are truly puzzled by your review. We have been helping you a lot since the beginning. We gave the $4/mon for up-to 2500 items plan (official price is $49.99) 2 years ago as we were new and wanted to keep a good relationship with you. You are now demanding $8/mon for up-to 5000 (official price is $69.99) that we could not accept as your price is not enough for our support and bare-metal infrastructure and we offered you another plan. After all our support and offers, we still got the 1* review anyway. It's just sad. Hope you see that our app really works and our effort helped you deep down in your heart. Have a good start! Still, if you need help, we are happy to help you at [email protected].
July 4, 2022
I commend the support team of this app for being able to provide quality support. The app works well and we are happy to have it installed and activated on our website. Keep it up!
June 30, 2022
Very good customer support and the functions I need so far are working fine. Metafields are easy to include into filtering and sorting.
June 28, 2022
This app is amazingly feature rich. They have been able to tackle every use case we have come up with! I can't overstate the value provided. Additionally the support team for this app is incredibly responsive. They dive into each issue and fix things on the fly, and if they can't they get back to you promptly with a solution.
June 28, 2022
Absolutely the best application available in Shopify. Apart from endless features and customization options, hands down, the bust customer support I have ever encountered, not an exaggeration. Specifically, I'd like to express my gratitude to Nancy, whom I have bugged multiple times on entirely different matters. She is always responding within seconds and helps me with my request within a couple of minutes no matter day or night. If you're hesitant about installing this app - don't be, it's a greatest investment and you won't regret it.
June 24, 2022
Very good app and amazing customer support! Customer support was very responsive and helped me add new features to my search results page.
June 22, 2022
The functionality and support is great for a store with a significant number of products. The only drawback is that the prices go up and up and up depending on the number of products, which is unavoidable.
June 21, 2022
It´s a very good app. The professional customer service responses very fast und helps us a lot. Thank you!
June 17, 2022
A good app and a good team of support, especially Nancy who helped me to fix the issue of my site. thanks for your help
July 15, 2022
I used this app to add the filter to the collection page. This can add many filters and I asked for the extra work for the pictures to show on one of the filter, the customer service helped me a lot and their developer did this work quickly. It's very helpful, I'm happy with this. I request for a customization and they complete the work very quickly and respond very fast. They are very nice and amazing. Helped me a lot, highly recommend!
June 15, 2022
Perfectly working app with very helpful team who helped us customize everything according to our needs :)
June 14, 2022
The APP is useful and powerful to support most scenarios. What's more, the support team is really nice and helpful, they can always respond in time and solve your problems.
June 8, 2022
This app is so easy to install. I did have an issue with the app overriding my locks (products visible to certain customers), but the support was quick to respond and helped me fix the issue right away.
June 8, 2022
Great app, great support! Highly appreciate your work! :) The collection filters are super fast and highly adjustable. Just what I was looking for.
June 21, 2022
Impressed with the help and support from these guys. No issue is to big or small to be fixed in minutes! A+++++ indeed. Setting up another store soon and this app will be first installed. Great product! Superb support from Nancy
Thank you for your feedback. Our app fully supports sorting by Tag and many other fields including Metafield and Variant Metafield. We did not have a chance to show you as you uninstalled the app too quickly. The reason your collection went blank was that you turned off the app on all collection pages. In order to show the original theme, we should use the revert theme instead. Could you reinstall our app at https://apps.shopify.com/ultimate-search-and-filter-1 so our team can help you quickly?