AI Search & Product Filter |SB
Increase sales with AI search, custom filters, merchandising.
Rating
4.6
feedback
540
chart
#979
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Oct. 17, 2023
UPDATED 10/23: this app is so great in concept. the issue is that their server keeps crashing, leaving our site inaccessible for indeterminate periods of time. we only know when we look at our site and the collections won't load. their support says that they are monitoring, but i have never once been alerted to an outage. really a disappointment. ORIGINAL: this app has SO many benefits. want to show all your variants as individual products? they've got it. want to merchandise your site so that it looks super great? no problem. need something custom? the customer service team can probably figure it out. i have yet to find an app that has this level of functionality -- totally changed our website!
Thank you for taking the time to leave us such a nice review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Sept. 18, 2020
Buenas, mi página binexpres.com tiene problemas con su aplicación, la página de colección se queda en blanco y es la segunda vez que esto ocurre por favor pues estoy intentando con otra app y me dicen que es vuestra app. gracias .. lleva desde hace 8 horas en blanco mi web obtiene un trafico diario elevado y me puede estar causando perdida de clientes gracias ..
We’re sorry to hear about your bad experience. Since our app only runs on the theme you set-up, you can always re-publish the original one to live. In case you haven't duplicated your theme yet, please re-install our app > go to the app admin panel > click Theme Setup/ I want to revert a theme > Select Automatic uninstallation and a theme that was set up with our widget. This will remove all of our app code from your theme. We have tried to contact via email and hope it found you well. We would love to make things right if you give us another chance. Lamentamos escuchar tu mala experiencia. Dado que nuestra aplicación solo se ejecuta en el tema que configuró, siempre puede volver a publicar el original en vivo. En caso de que aún no haya duplicado su tema, vuelva a instalar nuestra aplicación> vaya al panel de administración de la aplicación> haga clic en Configuración del tema / Quiero revertir un tema> Seleccione Desinstalación automática y un tema que se configuró con nuestro widget. Esto eliminará todo el código de nuestra aplicación de su tema. Hemos intentado ponernos en contacto por correo electrónico y esperamos haberlo encontrado bien. Nos encantaría hacer las cosas bien si nos da otra oportunidad.