AI Search & Product Filter |SB
Increase sales with AI search, custom filters, merchandising.
Rating
4.6
feedback
582
chart
#1,062
All reviews
Rating Breakdown
Review RSS Feed
Feb. 6, 2023
Great support! They always address any issue we run into on any of our sites very quickly. Also very much appreciate the customization capabilities.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Feb. 3, 2023
Very good support! They are always helpful and provide very good service and quick solutions. The app is great with a lot interesting features!
Feb. 2, 2023
We came from SearchSpring, which was much more expensive. This app hits all the checkboxes that we used in SearchSpring and comes with fantastic support from Nancy. Any issue I've had has been fixed with a few minutes.
Feb. 2, 2023
it is a really good app. The support is great and always happy to help with my small customisations. i wish everyone was this easy to work with. 5 out of 5
Feb. 1, 2023
Great app with even better customer support! If you have any issues with the app they will fix it for you in just few minutes.
Jan. 23, 2023
nancy was extremely helpful with the setup and guided me step by step. she answered all my question and was able to assist when i was having difficulty thanks again
Jan. 23, 2023
they are great. it is a really good app. and the customer support are perfect. i will use them again.
Jan. 17, 2023
The app was not working on a new Theme and the USF team solved it in less than 15 minutes at 8 PM. I am very grateful for this app. Hugely recommended.
Jan. 16, 2023
Vey helpful and fast support. Theme. It looks good, gives tons of optimization options and got great support.
Jan. 16, 2023
When plugins conflicted, I didn't even think he would actually help me. The staff responded quickly and helped me solve the problem ，
Jan. 16, 2023
We have this app on a few of our stores and I DO like the app. However it has many issues which have cost us tons of sales. 1) Their server goes down which means your collection pages will not load. 2) Black Friday the app stopped working for a few hours making customers unable to look at products unless they had the link saved. 3) Currently, as I write this, none of the 100+ items we've added in the past 24 hours are showing leaving us unable to do a promo. Their excuse is that it's syncing, which is unacceptable, it doesn't take 24 hours. This is also making out of stock items show as in stock since the collections aren't up to date.
Thank you for your feedback. We have improved the sync speed for your store it should be fast now. It was due to a rare issue with the service. We fixed it and it should be working fine now. Your new items should be showing now.
Jan. 9, 2023
10/10 Works perfect with the Expanse Theme. It looks good, gives tons of optimization options and got great support. I had a little issue with a feature for the german market. They fixed it within 2 hours. Use this filter & search plugin and you wont be disappointed.
Jan. 3, 2023
Great customer service, live chat available 24/7 and willing to help with any problems you have! This app adds a professional clean touch to your site.
Dec. 26, 2022
Very cool! These guys know what they're doing. Issues are resolved online. Maximum 24 hours. Good luck!!!
Dec. 14, 2022
In addition to the app being a comprehensive solution to many search and filter challenges, the customer service is unmatched. Their team is quick, available, knowledgeable and provides solutions. Highly recommend.
Dec. 13, 2022
Amazing customer service. Easy to install and works great. I recommend this app to anyone !!! 5 Stars
Dec. 9, 2022
The customer support is absolutely amazing!! We have been using this app for the last 3 months and the support team have been amazing helping us with all customizations and much more. No matter the issue they are available with a quick response. THOROUGHLY impressed by the app and their service. 10 stars across the board!!!
Dec. 4, 2022
Totally awesome. We have grown from a couple of dozen items to several hundred items and we needed a great filter/sort option. This app is AWESOME, but the support team is SUPER AWESOME!
Dec. 2, 2022
As the owner of multiple successful Shopify Shops... The Smart Search Team are the very best and most helpful app team I have ever worked with. The APP is gold. The Team is gold. Use this App. Thank me later! :) 5 Stars! A+
Nov. 30, 2022
It is literally the best search application that you can download for your store, I tried with many others and none works like this app. I cannot forget your support, the best, they helped me with everything I needed