All reviews

Rating Breakdown

  • 5
    92% (405 ratings)
  • 4
    3% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (20 ratings)

Reviews with Text

  • 99% (437)
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5 / 5 Share

Sept. 14, 2023

Great product and service. Thank you.

Store

Oeuf

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

I have been using the SB app for a good while now and it has been amazing. It has allowed me to make specific metadata edits and allow people to search for hidden elements without them showing on each product page. I have also loved the analytics it pulls from search queries, as it lets us know what customers are looking for and what if there are things we should consider producing etc. The customization on collections has been huge for us too. We needed the variants to show up as single products and have a somewhat custom title which the team was more than able to help with. Every time I need assistance the support is amazing. The app has made our website clearly advanced in terms of UI/UX. Love it!

Store

Smead

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Super fast response and always help with exactly what I need. The perfect solution to my theme!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

3 / 5 Share

Sept. 5, 2023

We've been using this app for a couple of years and it has performed relatively great for us but lately their service (servers) keep on dropping - the current outage is more than 48 hours - which means that none of our collection pages are coming up and since all of our collection pages are setup using this app, our site is essentially down whenever their server goes down. That, to me, is a problem especially during a holiday sales season. Not being able to count of quick resolution of issues and not having a backup (their app code should be able to revert if it can't connect to their servers) is a problem considering the marketing activities and expenditure that we put in place weeks in advance. Additionally, their systems do not send emails or alerts when their system is down so the only way to know about these issues is to constantly check the status of your site (and specifically the collection pages) or via customers sending us messages that the site isn't showing any products (what happened this past labor day weekend). I really like the app and its capabilities but they have to do more work around stability of their servers and proactive alerting to their customers when their systems go down.

Using app

Almost 3 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 30, 2023

The best part of the app is the support, Nancy always responds and resolves every issue I come across quickly, and guild me to do fixes myself as well, much appreciated! If you don't find the feature on dashboard, ask and the support team will help you to figure that out.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

Great support! They helped us a lot by making all the features adaptable for right to left language. Excellent app overall, answered all of our needs.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

This is the best Search and Filter app in Shopify apps. Especially the support team, they are fast and effective. The app is really great , and very recommend this app to everyone that wants an advance search and product filter.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 23, 2023

It breaks your theme and your customizations. You should first have a backup and try it before implementing to your store. They seem nice, try to help, I appreciate that. But it does not work properly. I hope it does on your store.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 22, 2023

It's a really good app, very intuitive and the support is truly great. They've been available every time I needed them, and the app's functionality does exactly what I was looking for. I spent a long time searching for something that could do what I needed, and this app has given me just that and more. Highly recommended.

Store

Retail

Using app

1 day

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 17, 2023

The asistance for this app it s great and the app its self its perfect for our needs! Thank you very much!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Incredible support and very clean app. Tried a bunch of filtering apps and this one had the most user friendly interface with great support. Highly recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2023

Robust functionality and world-class support. Their team was very efficient and responsive in getting the app customized to my theme's needs.

Using app

23 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 26, 2023

I would absolutely recommend this app to others. I installed the app and after working out the filters I am so happy with it. I love the dashboard and being able to follow all the analytics of my filters. ALSO the app wasn't compatible with my theme straight away so it change one or two things. I contacted the team and within 24 hours they had adapted the app to be compatible with my theme and now it is amazing! Honestly amazing customer service. Strongly recommend.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

I am still in the beginning stages of rolling out my website, but this app works great and gives my site intuitive searches and filter abilities. Not only is the platform great, but the support team is amazing. They are quick to help out, quick to get back to you, and easy to communicate with. Special shoutout to Nancy! I would recommend SoBooster's apps to anyone!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2023

I have built and managed many Shopify sites for several years and tried so many different apps. This app works great! I have been very impressed. The seamless integration, customization, and dependability are second to none. The support staff are great! They are very responsive and very helpful! 10/10 recommend you use this app!

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

July 3, 2023

Does it let you filter products by tags? yes. It worked fine for us, but the price skyrockets based on how many sku's you have in your store. We had crossed the 10,000 product mark which was the plan we were on, and it PREVENTED PRODUCTS FROM DISPLAYING IN OUR COLLECTIONS. I understand if they would have removed the ability to filter or use their search function as that is what it is here to do, but to tamper with an inherent shopify feature is absolutely inexcusable. We spent two days going back and forth between shopify support and our theme support trying to troubleshoot the issue before someone determined that this app was blocking products from displaying until we gave them more money since we had 10,004 products now instead of 10,000. You can now filter with Meta Tags in themes 2.0, and I would recommend going that route if you can as this app will gouge you. We are paying over $100 a month just to filter, and the prices go up to north of $500 a month depending on how large your catalog is. I do have to dig deeper as this apps support says that Meta Tag filtering is limited to 1000 products on shopify, but I will say that I am very frustrated with the way the app behaved without clear indication of what the outcome of not immediately updating would be. (We just crossed 10,000 products a few days ago)

Using app

10 months

Total reviews

3

Average rating

3.0

Developer Reply

Thank you so much for taking the time to raise this concern with us. We understand your frustration and value your feedback. I would like to clarify that we DO NOTIFY CLIENTS when their usage is around 80-85% of the limit. This notification is sent to GIVE THEM AMPLE TIME to take necessary actions and avoid any issues with products exceeding the limit. It's important to note that the STOREFRONT WILL STILL WORK IN THIS CASE. Please check this comparison on why we are more expensive than the default solution: https://sobooster.com/platforms/vs-shopify

5 / 5 Share

June 28, 2023

We are very happy with the app. The support team is always super fast in fixing issues and we were also able to add some custom features like collection banners with their help.

Store

feey AG

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 7, 2023

App works as expected. Great support with quick replies and useful guides. Installation of the app is easy.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

The app works very well as intented. The best part of app was the app support they were very responsive and helpfull.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2023

The app works great and has a lot of nice features such as merchandising rules, collection banners, etc. The best part of the app though is the support, they are always very quick to respond and have been able to solve every issue I come across quickly and also explain how to do fixes / changes myself if needed.

Using app

Over 1 year

Total reviews

6

Average rating

4.8