All reviews

Rating Breakdown

  • 5
    88% (29 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (4 ratings)
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5 / 5 Share

Sept. 29, 2020

The Unfulfilled Order App is pretty easy to use and it is effective. The support team was very helpful!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review. We are glad, our support was helpful.

5 / 5 Share

July 20, 2020

I haven't been able to find another App on Shopify that does anything like this or at this price. Easy and intuitive to set up. Customer Service is top notch. They quickly incorporated some filtering suggestions I made. Great App

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review.

5 / 5 Share

June 29, 2020

Amazing and helpful app. Reduces customer support emails from customers by notifying them automatically about e.g. delays.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for an amazing review. We keep improving the app to help with more business use cases.

5 / 5 Share

April 26, 2020

This is such a great app and just what I was looking for! The service was fantastic I was on a video call tutorial within minutes as I struggle with technology a bit. Couldn't recommend more!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review. We are glad you found the app useful for your business and tutorials can be arranged any time if you need any help. :)

5 / 5 Share

April 20, 2020

This app does what it says well and is easily customizable, the support guys are really helpful and have even added another feature on request!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review. happy to know you found it easily customizable. We are proud of our support.

5 / 5 Share

April 20, 2020

Works great and is super helpful for tracking unfufilled orders and even sending messages to your customers automatically. The creator even added extra features for me.

Store

throtl

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review. I'm glad you like the app and find it useful :-)

5 / 5 Share

April 19, 2020

We reached out to the developers about incorporating a "test email" feature, and they had it up and running within 48 hours. Great support! The only other thing I would love to see would be the option to add a logo or header to give the emails a less generic look. But otherwise, this app works well and is easy to use

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review. we keep adding the new features to meet different business use cases. Stay tuned :)

5 / 5 Share

April 16, 2020

110% recommend! Best app I have downloaded. It takes off all the pressure of having to emails if their orders is going to be late. The support you get from this app is literally the best you could ask for. I have over paid apps already and nothing compares to the service that I have received from this support team.

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much for your amazing review! We are proud at our customer support. :)

5 / 5 Share

April 6, 2020

This app is great. Completely worth the price. We use it to auto-notify people when their orders haven't been able to be completed in a timely fashion. It's been especially useful during the COVID-19 epidemic when our shipping department is temporarily closed for a 4 week period.

Store

SomaFM

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

This app has been extremely helpful to our team! It ensures that we have a reminder when orders are left unfulfilled. This has resulted in an increase in satisfied customers. Additionally, the support has been super fast to respond to our inquiries and has made all adjustments we have requested without hesitation. We truly appreciate this!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2019

This app is super simple to use and give us control of order which is over the expected delivery date. Very helpful support with short respons time.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2019

Excellent App for helping never miss an order fulfillment date. Great support as well! Very easy install. I would highly recommend.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2019

Update: Requested a new feature to include itemized links with notifications. They responded & implemented in less than 10 minutes. These guys and this app are brilliant. Great App. AMAZING Customer Support! The most impressive response time I've ever seen in the App Store. ON WEEKENDS even!! Response time: On average ( including weekends ) 10 minutes. App does exactly what it says - notifies via email of unfulfilled orders which I have set to 2 days. Clean email notification displaying all unfulfilled orders over the course of a 2 day period which can be adjusted to your preference. This app was in response to an email request I sent about their other app. Not only did they respond quickly to my suggestion but built this app from that email. Blown away! https://laurenmoshi.com

Using app

23 days

Total reviews

3

Average rating

5.0