Orderly ‑ Unfulfilled report
Send orders report or email order status update to customers
Rating
4.5
feedback
44
chart
#1,721
All reviews
Rating Breakdown
Review RSS Feed
Feb. 8, 2021
It is very straightforward and easy to set up and support was quick and helpful when I had a question.
Thanks for taking time and providing the review.
Dec. 18, 2020
Abhishek was so helpful!!! He did am amazing job explaining the app to me! We are looking forward to using it soon! We will be using this app to notify customer when their orders have no been fulfilled after 5 days.
Thanks for taking time and providing a great review!
Nov. 9, 2020
This is a very good app to use and very easy to set up. I faced a small issue which was actually a mistake on my part and sent an email. Within a few hours, I got a response and a google-meet was quickly arranged where I shared my screen and the troubleshooting was exceptional. The support I got was very good and so this app is highly recommended.
Thanks for the great review. We are proud on our support.
Oct. 29, 2020
This app is perfect and the customer service is amazing. A rep responded immediately and offered to set up a google hangout where I could screenshare with the rep. He was able to help me perfectly and was incredibly patient and helpful. Some of the best customer service I have ever experienced
Thanks for the great review. Glad that our rep was helpful to you. :)
Oct. 16, 2020
Very useful app for both internal and to customer automation of communications. Great and very efficient support. Recommended.
Thanks for the great review. We are happy to help you with your needs.
Sept. 29, 2020
The Unfulfilled Order App is pretty easy to use and it is effective. The support team was very helpful!
Thanks for the great review. We are glad, our support was helpful.
Aug. 26, 2020
Does what it is supposed to, easy interface and responsive support team. Happy with the app, recommend to any OPs/ecomm manager.
Thanks for the excellent review!
July 20, 2020
I haven't been able to find another App on Shopify that does anything like this or at this price. Easy and intuitive to set up. Customer Service is top notch. They quickly incorporated some filtering suggestions I made. Great App
Thanks for the great review.
July 19, 2020
Well, although simple, the app solved a real problem for me. I also needed a tweak to the app and the developer fixed this within no time. Excellent service!
Thanks for the great review.
July 17, 2020
Directions were not clear, but the help desk assistant was great!
Thanks for the review. :)
June 29, 2020
Amazing and helpful app. Reduces customer support emails from customers by notifying them automatically about e.g. delays.
Thanks for an amazing review. We keep improving the app to help with more business use cases.
May 22, 2020
This app does what it says. Needed to update a large number of customers about their delivery status. Worked like a charm. Online support was good too.
Thanks for the great review. We are glad support was helpful to you.
April 26, 2020
This is such a great app and just what I was looking for! The service was fantastic I was on a video call tutorial within minutes as I struggle with technology a bit. Couldn't recommend more!
Thanks for the great review. We are glad you found the app useful for your business and tutorials can be arranged any time if you need any help. :)
April 20, 2020
This app does what it says well and is easily customizable, the support guys are really helpful and have even added another feature on request!
Thanks for the great review. happy to know you found it easily customizable. We are proud of our support.
April 20, 2020
Works great and is super helpful for tracking unfufilled orders and even sending messages to your customers automatically. The creator even added extra features for me.
Thanks for the great review. I'm glad you like the app and find it useful :-)
April 19, 2020
We reached out to the developers about incorporating a "test email" feature, and they had it up and running within 48 hours. Great support! The only other thing I would love to see would be the option to add a logo or header to give the emails a less generic look. But otherwise, this app works well and is easy to use
Thanks for the great review. we keep adding the new features to meet different business use cases. Stay tuned :)
April 16, 2020
110% recommend! Best app I have downloaded. It takes off all the pressure of having to emails if their orders is going to be late. The support you get from this app is literally the best you could ask for. I have over paid apps already and nothing compares to the service that I have received from this support team.
Thank you very much for your amazing review! We are proud at our customer support. :)
April 6, 2020
This app is great. Completely worth the price. We use it to auto-notify people when their orders haven't been able to be completed in a timely fashion. It's been especially useful during the COVID-19 epidemic when our shipping department is temporarily closed for a 4 week period.
March 19, 2020
Great app and support from the developer. Highly recommended to anyone looking to send mass emails to customers with unfulfilled orders.
Jan. 13, 2020
This app has been extremely helpful to our team! It ensures that we have a reminder when orders are left unfulfilled. This has resulted in an increase in satisfied customers. Additionally, the support has been super fast to respond to our inquiries and has made all adjustments we have requested without hesitation. We truly appreciate this!