Orderly ‑ Unfulfilled report
Send orders report or email order status update to customers
Rating
4.5
feedback
44
chart
#1,721
All reviews
Rating Breakdown
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Oct. 16, 2020
Very useful app for both internal and to customer automation of communications. Great and very efficient support. Recommended.
Thanks for the great review. We are happy to help you with your needs.
Sept. 29, 2020
The Unfulfilled Order App is pretty easy to use and it is effective. The support team was very helpful!
Thanks for the great review. We are glad, our support was helpful.
Aug. 26, 2020
Does what it is supposed to, easy interface and responsive support team. Happy with the app, recommend to any OPs/ecomm manager.
Thanks for the excellent review!
July 20, 2020
I haven't been able to find another App on Shopify that does anything like this or at this price. Easy and intuitive to set up. Customer Service is top notch. They quickly incorporated some filtering suggestions I made. Great App
Thanks for the great review.
July 19, 2020
Well, although simple, the app solved a real problem for me. I also needed a tweak to the app and the developer fixed this within no time. Excellent service!
Thanks for the great review.
July 17, 2020
Directions were not clear, but the help desk assistant was great!
Thanks for the review. :)
June 29, 2020
Amazing and helpful app. Reduces customer support emails from customers by notifying them automatically about e.g. delays.
Thanks for an amazing review. We keep improving the app to help with more business use cases.
May 22, 2020
This app does what it says. Needed to update a large number of customers about their delivery status. Worked like a charm. Online support was good too.
Thanks for the great review. We are glad support was helpful to you.
April 26, 2020
This is such a great app and just what I was looking for! The service was fantastic I was on a video call tutorial within minutes as I struggle with technology a bit. Couldn't recommend more!
Thanks for the great review. We are glad you found the app useful for your business and tutorials can be arranged any time if you need any help. :)
April 20, 2020
This app does what it says well and is easily customizable, the support guys are really helpful and have even added another feature on request!
Thanks for the great review. happy to know you found it easily customizable. We are proud of our support.
April 20, 2020
Works great and is super helpful for tracking unfufilled orders and even sending messages to your customers automatically. The creator even added extra features for me.
Thanks for the great review. I'm glad you like the app and find it useful :-)
April 19, 2020
We reached out to the developers about incorporating a "test email" feature, and they had it up and running within 48 hours. Great support! The only other thing I would love to see would be the option to add a logo or header to give the emails a less generic look. But otherwise, this app works well and is easy to use
Thanks for the great review. we keep adding the new features to meet different business use cases. Stay tuned :)
April 16, 2020
110% recommend! Best app I have downloaded. It takes off all the pressure of having to emails if their orders is going to be late. The support you get from this app is literally the best you could ask for. I have over paid apps already and nothing compares to the service that I have received from this support team.
Thank you very much for your amazing review! We are proud at our customer support. :)
April 6, 2020
This app is great. Completely worth the price. We use it to auto-notify people when their orders haven't been able to be completed in a timely fashion. It's been especially useful during the COVID-19 epidemic when our shipping department is temporarily closed for a 4 week period.
March 19, 2020
Great app and support from the developer. Highly recommended to anyone looking to send mass emails to customers with unfulfilled orders.
Jan. 13, 2020
This app has been extremely helpful to our team! It ensures that we have a reminder when orders are left unfulfilled. This has resulted in an increase in satisfied customers. Additionally, the support has been super fast to respond to our inquiries and has made all adjustments we have requested without hesitation. We truly appreciate this!
Nov. 1, 2019
Simple to use and SO helpful. As a small business owner, I rely on this tool to keep me out of relationship trouble with customers over shipping issues that crop up from time to time.
Oct. 24, 2019
This app is super simple to use and give us control of order which is over the expected delivery date. Very helpful support with short respons time.
May 1, 2019
Excellent App for helping never miss an order fulfillment date. Great support as well! Very easy install. I would highly recommend.
Feb. 12, 2019
Update: Requested a new feature to include itemized links with notifications. They responded & implemented in less than 10 minutes. These guys and this app are brilliant. Great App. AMAZING Customer Support! The most impressive response time I've ever seen in the App Store. ON WEEKENDS even!! Response time: On average ( including weekends ) 10 minutes. App does exactly what it says - notifies via email of unfulfilled orders which I have set to 2 days. Clean email notification displaying all unfulfilled orders over the course of a 2 day period which can be adjusted to your preference. This app was in response to an email request I sent about their other app. Not only did they respond quickly to my suggestion but built this app from that email. Blown away! https://laurenmoshi.com