All reviews

Rating Breakdown

  • 5
    73% (11 ratings)
  • 4
    20% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
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5 / 5 Share

Aug. 23, 2023

We've been using the Unleashed - Shopify integration for a month now and all seem functioning as it should. There are some bits and bobs that we must to adjust, but overall has a good functionality. The onboarding team at Unleashed (Mike Y) was very helpful when we first integrate the systems, showing amazing knowledge and great support. So far the system is great.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

We have been live with the Unleashed -Shopify integration for a month now and have just come to the end of our onboarding. Mike and the team were so incredibly supportive and always went the extra mile to help us configure the integration and associated processes for our particular business needs! I have never experienced this level of customer support. Apart from the ability to map orders from multiple shopify locations, all the features we have needed have been available for this integration!

Using app

About 2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

July 10, 2023

I feel like I have had one of the worst experiences to date. So far, I haven't been able to get any help unless it is done on their timeline, and they do not seem very urgent about it as a customer. Will decide if to cancel on continue using this

Store

The Sydney Art Store

Using app

19 days

Developer Reply

Hi there. We appreciate your feedback and are sorry to hear that you had a poor experience. We pride ourselves on finding solutions for our customers, and note you were able to restore your integration with the assistance of our Success Team within a few days. As Unleashed isn’t the best fit for your business, we understand you have found an alternative. If there is anything further we can assist with, please don’t hesitate to get in touch.

5 / 5 Share

June 18, 2023

Mike's handling of our Flightpath perfectly combined patience, understanding and product knowledge. This provided us with great confidence whilst transitioning from our previous software, to the far superior Unleashed product. He is great Ambassador for the Unleashed company and ensured we had a perfect introductory experience.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

We recently signed up to Unleashed after feeling let down by our previous Inventory Management Software. The Flightpath was excellently executed by Mike, who guided us through the process, as well as offering feedback on the information we'd uploaded into the system. I've set up a few similar pieces of software over the past 10 years, for various businesses, but I can honestly say that none of them have offered the level of support that Mike has, nor had the knowledge Mike has shared with us! The software also works better, and has more advanced features than anything I've used previously. The ability to add part of a stock unit to BOMs is astounding, the margin per line is incredibly useful. We're incredibly grateful for how easy Mike has made the implementation process, and we've found ourselves feeling a bit sad that we don't need any further calls with him!!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

The customer service has been spectacular and very helpful, now I feel able to update and improve my experience in unleashed on my own, Mike Yazbek has helped me and from the beginning he has been very attentive to my needs

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 18, 2023

Heather was very helpful when we were having issues remapping our products! She went above and beyond.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 15, 2023

Unleashed is a wonderful business solution. We have used it for 4+ years and have seen many improvements like the Shopify app & B2B apps. We have 5 Shopify stores all shaking hands with unleashed to help us only sell in stock items & importing customer details so it saves our little fingers typing. I would recommend unleashed in a second it is easy to use and simple to view custom data you need.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

We have been using the Unleashed - Shopify integration for 12 months now. At first the Integration was quite basic but very helpful. In the last few months Unleashed has improved the integration, most importantly with the ability to edit the orders in Unleashed if an item needs to be refunded or if the customer purchased the wrong product. Previously we would have to refund the whole order and start over as you could not make any changes. If I ever need help the Unleashed support on the live chat is also very helpful and usually every time my query is answered. Also Unleashed works well with the Starshipit for booking labels as they all integrate back over to Shopify which saves a lot of time!

Using app

3 months

Total reviews

9

Average rating

3.4

5 / 5 Share

April 28, 2023

We have recently switched to Unleashed and it syncs with both of our shopify stores. It handles everything incredibly well and also integrates with Xero so for us it's now the core software that links everything up, and we're really impressed with the functionality. The onboarding process was smooth and efficient, our consultant Mike Yazbek was knowledgeable, friendly and supportive and we couldn't have asked for a better introduction to Unleashed!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Just wonderful. We have tried multiple ERP/Backoffice solutions for Shopify and so far Unleashed is by far the best. We do have multiple shops in multiple countries that all sync the same stock count. Works like a charm! Also nice support during setup period.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2023

We have been live with Unleashed for 6 weeks now and I am very impressed. It is a very slick inventory management system and integrates well with Shopify. We have a lot of product variants so we set 'Shopify as our Master'. With the amazing assistance and knowledge of our success consultant, Riley Robinson Rattle, we now have an accurate inventory management system which has given us total transparency across our business with regards stock, sales, costs and margins. When Shopify is updated, Unleashed updates automatically. It is saving us hours.... not quite sure how we managed for so long before on Excel spreadsheets to be honest!

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 14, 2023

Unleashed integrates pretty well with Shopify managing the the inventory of our products on Shopify. It is easy to pull reports on Unleashed as well for costing. Due to our nature of business we have lots of BOM which Unleashed handles easily. The biggest annoyance I have is that Unleashed cannot push inventory for multiple warehouse to its corresponding warehouse on Shopify. Their advice is to create multiple Shopify accounts. Hope that Unleashed could fix this sooner rather than later.

Using app

14 days

Total reviews

5

Average rating

4.0

4 / 5 Share

Dec. 12, 2022

Unleashed is the best inventory management system I have had experience with, and works well with Shopify. A few minor annoyances over the years, but I understand that it is difficult to get everything perfect when trying to join the dots between two intricate platforms. Unleashed continues to improve and I believe this combination will continue to evolve as the eccomerce and inventory combination of choice.

Using app

3 months

Total reviews

4

Average rating

2.8

5 / 5 Share

Nov. 27, 2022

Unleashed has made managing our inventory 10X easier. Super easy-to-use interface, saves us hours when processing orders and replenishing stock, and the customer support team was amazing. The Unleashed University videos are also great for understanding all the different features of the software.

Using app

6 minutes

Total reviews

1

Average rating

5.0