All reviews

Rating Breakdown

  • 5
    93% (170 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)
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5 / 5 Share

July 11, 2021

Works as intended, and the support is the best i have experienced, it has a very detailed interface and very good multi language support.

Store

Chum

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2021

Fantastic app. It has so many features. I don't actually use it for the file upload, but for customisations. I had a problem with the install and the support was amazing. I contacted them on a Sunday afternoon and my issues was resolved within a few hours by someone helpful and friendly. I had applied this app for a customer who needed the file upload capability and thought it was such great value for money I installed it on my own site. I checked my site speed before and after install. The speed performed better with this app than my previously installed app - very happy with that.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2021

Amazing Customer service, the app works really good just had one problem that's because of theme not app. But Michael fixed the error in no time. 100% recommend if you sell custom photo products.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

June 2, 2021

Very poor customer service with little desire to solve problems and with an arrogant attitude. I do not recommend the app, there are many cheaper options and with much better treatment that facilitate everything in a matter of minutes.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Merchant sent over 8 emails regarding a font issue that is unrelated to our app. We checked his theme multiple times. Customer finally threatens to use another app if we cannot fix it for him. We offer great support, but we are not your personal developer, especially when you are using the free plan.

4 / 5 Share

May 17, 2021

I used this app so that customers could upload files to be printed for them. I like the easy to use interface and ability to change the upload button's appearance. The support was great. I wish the app could preview PDF files, not only image ones. Or have the link to file on the cart page open in a new window on its own. Overall I am happy with the app!

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the feedback, how the links in the cart are shown is in your full control, you can open a link in a new tab to preview a file, including PDF.

5 / 5 Share

May 16, 2021

The app is amazing and the support is even better 24/7 dedicated support. The best support i have had from any app on shopify !!!!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2021

This app is wonderful. Not only can my customers upload their files, but I can also add fields for them to provide additional information. Customer support has been amazing as well. Quick to reply and help. I would highly recommend this app if you want your customers to upload files to their orders.

Using app

About 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

April 30, 2021

This is my absolute favourite app for my store. I love that it can be customised so much for different listings and it has made my store process much more streamlined now customers can upload photos at point of purchase. It is also great for just creating text fields. I have just upgraded to a paid plan due to the amount I use it and the price is very reasonable in comparison to other similar apps that I did not like as much.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

wonderful! so easy to install and set up. I look forward to seeing how this app will assist my customers use of my store and streamline the creation of their custom products

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 28, 2021

This app is fantastic! We looked at a few competitors but none them offered all our needs. We sell custom printed wall art that starts at 4ft x 4ft and so we needed the ability to accept large files and restrict files that were too low res. Both are accomplished with this app. Thanks Michael for your always quick responses and guidance.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2021

This is a fantastic app - does exactly what I need it to do which is to have 1 mandatory field for customers to type, 1 optional one, and 1 mandatory upload bar. The app is completely customisable with my theme too!! Another app overrode its ability to stop customers adding to cart, I contacted the customer support and Michael had it fixed WITHIN MINUTES. Love this app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

The application and the customer service is wonderful. Recommend it to every store owner. All the best.

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 4, 2021

thank you for the support, great app. somehow its stopped working for me, i dont know why if someone can contact me please.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2021

Awesome and fast support! Couldn't get the product to be added to my cart with the uploaded image. Michael was extremely helpful and fixed my theme code under 10 minutes.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 14, 2021

I think the best app for upload stuff - many options also. Customers like it and it's easy to use. Great support as well!

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 11, 2021

Really good app and looks amazing on my store, I will be buying a plan when my store is live, one issue I would love to be added as a feature is be able to zoom in or our of the uploaded image to fit more into the crop when having dimensions restricted. Thank you

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Merchant, thanks for the review! Just for your information, you can zoom out by using the mouse scrolling wheel on desktop and pinch gesture on mobile. We are working on making this more intuitive!

5 / 5 Share

March 8, 2021

The best and well designed app for upload everything. Customers like it and it's easy to use. Great support, too

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2021

Perfect app for uploading customer artwork. Support is on message when you are clear with the support you need. 5 stars. ... because it works and the support is there.

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 7, 2021

I used this app to help clients upload images for a custom printed product and it works really great, its easy to use forclients and easy for me to work with the uploads after they purchase a product

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2021

Does exactly what I need it to do. Lots of customization options. Looks perfect and is easy to use. Great app!

Using app

9 months

Total reviews

7

Average rating

4.4