File Uploads by UploadKit
File uploads for Shopify
Rating
4.2
feedback
85
chart
#1,709
All reviews
Review RSS Feed
Nov. 21, 2025
I’ve had a great experience with UploadKit: they’re fast, helpful, and have resolved every request I’ve had in no time. Excellent customer support and a reliable app, highly recommended!
Oct. 29, 2025
I have been an UploadKit user for close to 3 years now. This was a great app for a while, support was top notch, and I had never considered an alternative, but as other reviewers have noted, they are now completely asleep at the wheel when it comes support. This has cost us time, sales, and unnecessary aggravation. Initially when we had an issue - which is extremely common with this app - they were addressed pretty quickly but I am now having to wait days and even weeks for even so much as a response. Toby the "lead developer" is never available and my shop has experienced a litany off issues that remain unresolved. Every product my shop sells is customizable and file uploads are a pretty critical part of that. I have to send daily emails and almost always open have to open multiple support tickets to even get an acknowledgement that someone is seeing my requests. In most cases, my messages are just simply ignored. The interface is slick, but if you are looking for a solution to help you manage file uploads, do not end up in a situation where you are dependent on UploadKit.
Oct. 20, 2025
Spend all my meta ads budget & app wont work even costumer support also not given after paying Subscription.
Aug. 22, 2025
I use uploadkit for around a year now, some time ago the support was great because you could easily connect with Toby and guys who understand how to fix things. Now I get redirected to Alice, no replies for 3 whole days and nothing fixed even if you explain it 10 times. The functions of the app are good, I give you this, but the support got really bad.
Aug. 9, 2025
facing issue, while using the app, and waiting for support team from last 3 days, and no one replied on the email.
May 19, 2025
They provide great features to add to my website! Uploading and cropping photos is a must for taking custom magnet orders. When I had a question about a feature, they replied quickly and made sure my website what prepared to work exactly as I needed it to. Highly recommend!
March 19, 2025
The application developer has gone above and beyond to provide help regarding the application. I am satisfied with the help they provided. Thank you once again!
March 11, 2025
Very useful app that works perfectly for us and great support from the devs!
Jan. 30, 2025
Amazing features and fast customer service
Wow, thanks so much! We're here to help if you need a hand with anything else, and we'd love to hear which features you'd like to see come next.
Jan. 28, 2025
This app works very well for my purpose. I have little to no experience with building a website and I was able to navigate the app with ease. Support is prompt and reliable. When I needed a solution that was not already available, Toby was able to create it for me. I highly recommend!
Thanks so much - I really appreciate it. Let me know if I can help with anything else!
Nov. 29, 2024
Great app! And quick support in trouble shooting an issue I had with another app.
Nov. 13, 2024
I'm a photo printer and this app works very well for my clients to see the crops of their images before uploading them. I've had to contact the help desk a couple of times and they have always been very fast in reaching back to me with our different time zones and very helpful.
July 31, 2024
I am more than satisfied. They helpd me immediately and didn't give up till they found a solution for my problem. Amazing support service, amazing app. I recommend it! :)
April 8, 2024
Great app for uploading photos to your page. It's super easy to use and the technical service is very very helpful with any questions you might have. I recommend it 100%!
March 13, 2024
Very usefull app that works pretty good and works exactly as intended. And second thing is the service. All my questions were answered super fast and they also implemented a feature that I was missing. I never experienced such a superb service before.