All reviews

Rating Breakdown

  • 5
    92% (222 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 100% (239)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2016

Great app!!! User-friendly, I improved my e-mail notifications in a second. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2016

The Shopify email templates are so dry and basic. They just don't match the vibrancy and color of our brand. With Spently, we can make sure that our customers have a branded experience, not only on our website, but in their inboxes as well!

Using app

7 months

Total reviews

12

Average rating

5.0

5 / 5 Share

April 25, 2016

I love pretty much everything about Shopify, but I'm surprised at how basic their email templates are. I was so happy when I found Spently as my emails are all branded and professional looking now. There's a slight learning curve to use it, but it's extremely slight and well worth it!

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 23, 2016

the emails look really good now, had struggled a bit with the interface and choosing what email template set up would convert on my store and contracted the guys to set the templates up for me with images I provided, good personalised service and responsive to changes. got a 130% open rate and a 23.6% click through rate so far resulting in a $332 ROI so far.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2016

Really delighted with the Spently app. All our transactional e-mails now look great and way more professional. We're also able to cross-promote products and encourage repeat sales with creative header and footer visuals. Support is great too. Give this app a go!

Using app

17 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 14, 2016

Love this app! Makes all of my transactional emails look so beautiful :) The customer support is awesome too! Highly recommend this app if you are looking to make your Shopify emails that are sent to your customers way better!!!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2016

I signed up for Spently after not wanting to have duplicate emails going out from other vendors like Recieptful (they were great, just not what I was looking for from a consumer experience perspective) and I wasn't happy with just sending out text emails. Being overly busy like everyone is I finally enlisted the team at Spently to build out all my templates. This was a huge help and worth every penny to get up and running quickly. We went through a few revisions and anytime we needed to adjust something, for whatever reason, they were quick to respond and happy to help. We've only been live for a couple of days and we've already landed a sale directly from the emails which paid for the service this month. If you are on the fence - pull the trigger. You won't be disappointed. If you wanted to see how our emails look feel free to check out our shop and make a purchase :) www.snakebiteco.com

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2016

I'm not liking it but I'm loving it!...Very professional looking email notifications so much better than Shopify. You can also change the images to suit for Christmas, Mother's Day etc. Discount code is so much better and I'm so looking forward to some new features on the way. Hats off to Ren (thanks) when I required some help but it's so easy to do. I understand it's pricey but it's worth every penny...an app you all must have...TOP!

Store

Azana

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2016

This is a huge improvement on the standard Shopify notification emails. It's very easy to customize. It's really important to keep your branding consistent across all communications, and this is a huge boost, thanks!

Store

Woodies

Using app

6 days

Total reviews

13

Average rating

4.5

5 / 5 Share

Dec. 28, 2015

The app is so great to use and required 0 setup (coding, etc), unlike other ones. You do of course have to set up your templates, but this is just drag and drop and copy and paste kind of stuff. Super easy. They also offer to do it for you, if you do not have time. The emails look very professional and look a million times better than the ones Shopify provides.

Using app

6 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 1, 2016

Spently is great! Our email templates are phenomenal and the customer support we receive is great. Ren and Vincent have been huge assets! Keep up the great work.

Using app

12 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 14, 2015

Highly recommend it! Very easy to upgrade and customize all of your standard emails (order confirmation, shipping confirmation, abandoned carts). Since installing and customizing our emails, we've received a lot of great feedback for how great our emails look!

Store

Safego

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2015

Thanks so much to all the team at Spently! This app is amazing and has replaced several different apps we had that were half as good and costing us twice as much! :)

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2015

Spently is awesome! I was previously using another app for email templates but it would not allow you to take the HTML work onto Shopify's notifications. So the customer was receiving two emails for everything. Confirmation, shipping, etc. huge headache. With Spently you can design a professional email yourself using their user friendly templates. They give you the HTML which you can then replace the Shopify default email. If you're looking to make your business that more professional with email templates the this the app you go with!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2015

I just recently installed the Spently app to customize my order confirmation emails and it's so easy to use. I love all of the features, and the customer service is fabulous. I reached out to customer service with an issue, and it was resolved within 24 hours. I highly recommend this app if you are looking to engage with your customers on a deeper level and weave a little personality through somewhat boring emails.

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 24, 2015

Wow! I needed this application for my store, but couldn't justify the time required to set it up. For a modest fee, Nick and the team at Spently configured all of my email notification templates - complete with social links, special offers and call to action buttons. Since installing Spently, associated product views have increased by 50%. Simply put, these guys rock. They totally get it: Excellent customer service with relentless attention to detail. I recommend this company and their services without any reservation whatsoever. "Well done guys, keep up the great work."

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2015

Superb app that truly adds to the customer value as soon as they place an order!

Store

Rmid

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 5, 2015

Spently is a fantastic app for creating slick emails in a few clicks. After having tried a few different applications to mixed reviews, Spently is by far the most user-friendly and adaptable. We created cohesive branded emails that matched our theme to replace all of Shopify's default mailings in an afternoon. The standard templates are easy to use on their own, but the format also allows for extra customisations too with just a bit of basic coding. Best of all, Spently covers everything so you have a cohesive feel across the board. Overall we're very happy and would definitely recommend this app..

Store

Opelle

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2015

I LOVE what I can do with this app- turning those boring email notifications into something customers open, laugh and enjoy (hence building a relationship)! Fantastic app- easy to use.

Using app

3 months

Total reviews

12

Average rating

4.9

4 / 5 Share

July 27, 2015

Really REALLY great app! Very intuitive and super easy to use. You can't go wrong!

Using app

3 months

Total reviews

1

Average rating

4.0