UpOrder (formerly Spently)

May 22, 2019

Great app and great support. When I have a problem the team will quickly answer me, so I give it 5 stars :D

May 21, 2019

This app has been the best decision we have made for our online store. Spently has increased our sales dramatically. Customer service is fantastic and very helpful. My advice is to install this app; you will love it!

May 7, 2019

Spently has made the set up process very easy for us and their customer support has been outstanding. We're excited to see some good early results and hope the upward trend continues.

May 7, 2019

Wonderful email designs very easy to use with lots of options PLUS in my opinion always the most important part of any App you download: CUSTOMER SERVICE! They really answer super quick and and ALWAYS hep you to figure out what going wrong so in the and you can really this App become really USEFUL 100% Thanks so much dear Spently Team

May 3, 2019

Love that the app has email templates for almost everything. Had a few problems understanding the discount codes, but was able to speak with someone in support who helped a lot.

April 30, 2019

Straight forward and great support , they went above and beyond to make sure our templates where configured currently and most importantly made sure they made sense , shout out to the spently team .

May 13, 2020

As our business has grown online Spently contacted me to ask about upgrading to a paid package. Financially it seemed to make sense and so we did. Jaret talked me through the set up process and Grace sorted out all the creatives for the follow up emails. This should lead to better responses which I'm looking forward to seeing. So far the experience has been flawless, brilliant even. A Zoom chat first, then creative input and updates all managed by Spently. This is not an app created in a bedroom somewhere (well, maybe it is, but it doesn't show!) Try the free plan, if it looks like its working for you its a no brainer to move to paid as your store grows. Perfect!

April 29, 2019

Highly recommended! Nice templates, different plans available, including a free plan! Great customer support.

April 21, 2019

very satisfied with the app. The set up was easy. I just hope they include detailed reports w every plan

April 14, 2019

This app is a must have if you want customized email notification sent to your customers, it's easy to use in setting up your email templates. I especially like how the setup not only gives you instructions on how to setup but it also provides a video that shows you how to setup templates. I would recommend this app to anybody that wants to have repeated customers visit and shop at your store because of the nice professional email reminders that is automatically sent to your customers for shipment tracking and friendly reminders from events that the customers initiate. Customer service is excellent through chat and email support. This App Is Awesome!

April 12, 2019

Excellent customer service; when I had a problem they responded right away and fixed the issue immediately. The interface looks great and free feature seems plenty. I just started using this app, but it seems like it will be great!!

April 4, 2019

As a MChimp app user ever since my store started until they announce on the end of March to discontinue their Shopify integration, I never realized there are also better and more user friendly apps that can be use on the same purpose. I hope to gain a better harvest with Spently. I simply recommend this app to Shopify Merchants who are searching for a good app for automation.

April 4, 2019

The Spently emails started returning sales from the first day it was implemented. I made over $3,000 in sales in the first 6 weeks from this. Customers tend to make larger orders if they have a discount. My first Spently order was over $1000. This is not just an app-- it is a service. Let these guys help setup your templates and you'll be up and running. My whole setup took about a week with my input and I couldn't be happier with the resuts. Email marketing is powerful and these guys have created a good system that actually gets clicked through. Great job Roddy and Callum!

March 29, 2019

I started using this app when Mailchimp canceled their partnership with Shopify, and I am SO glad they did! I am just getting started with the app but I have already found it to be so much easier to use and the customer service has been really helpful when I was learning how to integrate. GET THIS APP. I wish I had known about it long before now.

March 16, 2019

This app is actually useful; however, if you are not html savvy you will get lost in coding translation. It only helps if you know the html basics. Here at SM Fashion, we actually had to reedit and revise the emails several times because there is no place to edit the html code until it's being exported and saved. If anyone wants some amazing customized emails, choose Supercharged Store Emails. Also, make sure that you are aware of the "global style" editing because those settings are for all email designs unless the green globe isn't selected. Another thing to be in the know of is the Advance Settings. Con: It would be nice to be able do more html editing before the export.

March 14, 2019

I loved the customer service and they went above and beyond! I loved the screen share option to help customers understand better.

Feb. 26, 2019

I just started using the auto emails and they look amazing! Plus, the customer service has been so helpful. The instant chat with their reps is quick and easy. So far I'm very happy with the app!

Feb. 15, 2019

I downloaded this app the help me improve my email maketing and conversations with customers! Initially i had abit of difficulty as i am not a very technical person but the support was second to none! Patient understanding and very quick in solving my problem! Callum was great

Feb. 15, 2019

Great plugin. Has generated us a lot of revenue. It's worth the price, you can create some great templates

Feb. 14, 2019

Delightful application, I was excellently supported by the staff. Very nice graphics with wide choice! First of all though, the staff! Professional, prepared and especially of a unique kindness! I'm happy to have it installed and I'm sure it will be perfect for my store! Thank you!