UpOrder (formerly Spently)
Increase repeat purchases with customized notification emails
Rating
4.8
feedback
582
chart
#6,515
All reviews
Rating Breakdown
May 6, 2016
Great app!!! User-friendly, I improved my e-mail notifications in a second. Highly recommend!
May 6, 2016
The Shopify email templates are so dry and basic. They just don't match the vibrancy and color of our brand. With Spently, we can make sure that our customers have a branded experience, not only on our website, but in their inboxes as well!
April 25, 2016
I love pretty much everything about Shopify, but I'm surprised at how basic their email templates are. I was so happy when I found Spently as my emails are all branded and professional looking now. There's a slight learning curve to use it, but it's extremely slight and well worth it!
April 23, 2016
the emails look really good now, had struggled a bit with the interface and choosing what email template set up would convert on my store and contracted the guys to set the templates up for me with images I provided, good personalised service and responsive to changes. got a 130% open rate and a 23.6% click through rate so far resulting in a $332 ROI so far.
April 21, 2016
Really delighted with the Spently app. All our transactional e-mails now look great and way more professional. We're also able to cross-promote products and encourage repeat sales with creative header and footer visuals. Support is great too. Give this app a go!
April 15, 2016
This app is extremely easy to use. I really like how easy it is to customize to fit my website. The free trial is definitely a plus as well. I highly recommend this app to make your emails look more professional.
April 14, 2016
Love this app! Makes all of my transactional emails look so beautiful :) The customer support is awesome too! Highly recommend this app if you are looking to make your Shopify emails that are sent to your customers way better!!!
March 28, 2016
I signed up for Spently after not wanting to have duplicate emails going out from other vendors like Recieptful (they were great, just not what I was looking for from a consumer experience perspective) and I wasn't happy with just sending out text emails. Being overly busy like everyone is I finally enlisted the team at Spently to build out all my templates. This was a huge help and worth every penny to get up and running quickly. We went through a few revisions and anytime we needed to adjust something, for whatever reason, they were quick to respond and happy to help. We've only been live for a couple of days and we've already landed a sale directly from the emails which paid for the service this month. If you are on the fence - pull the trigger. You won't be disappointed. If you wanted to see how our emails look feel free to check out our shop and make a purchase :) www.snakebiteco.com
March 16, 2016
First off, the Spently crew gets it. Excellent product. Very fair price. Easy installation. Kick ass customer service. There are a lot of beautiful apps out there but more often than not you are left on your own accord to install, learn a new interface, hunt and peck, and test, test, test until you get it right or just uninstall the app in frustration. Not so with Spently's Review Notification Email Editor & Analytics. From the moment I installed the app these guys were in contact (automated and Non-automated) and made sure I had all the info I needed to use their app to it's full potential. Our personalized children's CDs have custom product options that need to be pushed into the Order Confirmation emails. So when I had a couple requests to tweak the liquid code to my specs Ren spent probably too much time helping me get it right. Huge thanks to Ren. The bottom line is this is how all app companies should conduct their business. If more app companies truly focused on helping their customers in the set up phase they would make more money and have more loyal customers. Thanks, Spently, you just gained another loyal customer.
March 10, 2016
Absolutely loving it. According to my spently dashboard, I've already gotten my money worth in the first day. The $19.99 was well spent.
March 10, 2016
I love the different template options available! They make notifications look so much better, though I wonder why Shopify's basics are so uninspiring. The templates are easily editable and install quickly.
March 8, 2016
very easy to install and immediate support with fast response time. I've only just installed it but looking forward to positive results
March 3, 2016
I'm not liking it but I'm loving it!...Very professional looking email notifications so much better than Shopify. You can also change the images to suit for Christmas, Mother's Day etc. Discount code is so much better and I'm so looking forward to some new features on the way. Hats off to Ren (thanks) when I required some help but it's so easy to do. I understand it's pricey but it's worth every penny...an app you all must have...TOP!
Feb. 18, 2016
100% worth it! It is SO easy to create stunning email templates. My favorite feature is the ability to add unique coupon codes in any of the emails, particularly the shipping confirmations and account activation emails. Overall, the look and feel of all the emails are very clean and professional. I don't see us getting rid of this app anytime soon!
Feb. 17, 2016
Very cool and nice app, and help me create very nice email notification in just few minutes. Highly recommended.
Feb. 11, 2016
Loving Spently! It's a little more expensive than their competitors but allows you the flexibility that the others do not. Brilliant app, so glad I found you!
Feb. 2, 2016
This is a huge improvement on the standard Shopify notification emails. It's very easy to customize. It's really important to keep your branding consistent across all communications, and this is a huge boost, thanks!
April 13, 2016
I would to add to my initial review. Customer service was IMMEDIATE - they clearly explained something I didn't know... I LOVE this app. This app is a MUST HAVE. Completely custom design all of your customer interactions with ease. It looks as though you spent a fortune on an email designer - but you didn't. The tracking is amazing & great customer service. This is just the best app.
Dec. 28, 2015
The app is so great to use and required 0 setup (coding, etc), unlike other ones. You do of course have to set up your templates, but this is just drag and drop and copy and paste kind of stuff. Super easy. They also offer to do it for you, if you do not have time. The emails look very professional and look a million times better than the ones Shopify provides.