All reviews

Rating Breakdown

  • 5
    94% (104 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 98% (109)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2025

Rápidos, atentos y con seguimiento. Como todo lo que hace UPS. Ruben Miller fue el técnico que me ayudo, impecable. La aplicación claramente sigue en desarrollo pero incluso en esta etapa es muchísimo mas fácil que usar la pagina web y mas con el servicio técnico que poseen.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Great support from Ruben who helped us solve an issue after UPS migrated to OAuth 2.0

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Great application and fantastic technical support!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Quick responses and help me resolve an issue I was having with the app.

Store

MacQueen Pipes

Using app

12 days

5 / 5 Share

Oct. 22, 2025

Had a great experience with the IT team, always on hand and very prompt with support during our initial set up/plug in stages. Shout out to Ruben for putting up with me :)

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

UPS customer support, especially Ruben, has been absolutely incredible and extremely helpful. The support team has been very responsive, providing feedback quickly and consistently going the extra mile. Honestly, it’s some of the best and most helpful support I’ve received! This level of support makes it easy to remain confident in the app’s functionality and to continue using the UPS dashboard. We are very grateful for all the assistance.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

The support I received was above and beyond my expectations, especially with Rueben. I needed to update web pages with UPS and effected my UPS app in Shopify and my customers were unable to place orders. Reaching out for support and he (Rueben) was there to offer assistance and most instances, corrected the issues. I would highly recommend!!!!

Using app

10 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 3, 2025

Highly recommend. Excellent customer service.

Using app

21 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Realmente son 4 estrellas pero la llamada de soporte que puedes pedir la verdad que fue de lujo. Son muy rápidos con cualquier duda tb por email Diría que es una aplicación con una pequeña barrera de entrada pero definitivamente es 1000% mejor que usar UPS.com Las reglas que puedes poner son la clave y le voy a dar más caña a eso para sistematizarlo todo aun más. Faltan cosillas como que te seleccione por defecto el envío más barato pero al parecer los van a ir metiendo. Muy recomendable.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 24, 2025

This app is fully linked to Shopify and save us a lot of time + This app is very easy to set up and use + The support by Ruben is first class : Very fast reply + Accurate solution + always an email to check the solution

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

We have been using the UPS Shipping Dashboard for a little over 2 years now and have had ZERO issues when it comes to managing and creating labels for our shipments. The automatic shipping details make every order quick and concise, alongside the automatic fulfillment. Any questions we did have for customer service were answered promptly, and with clear, easy-to-follow directions. I would highly suggest to use the app for any and all UPS shipments through Shopify!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Fantastic customer support! I have never gotten responses so fast from customer service and they resolve issues just as quickly. No complaints - keep up the great work UPS Shipping Team!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2025

The support I received has been good - we had many questions when changing from another Courier service as the setup is different. Every question I asked got answered. The app is quite good, it does have some limitations, but does what we currently need it to do.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

Works reliably and saves us tons of time daily. Thank you!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Easy to use and easy to install. The customer support is very quick and helpful.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Great support, app works well!

Using app

11 days

Total reviews

8

Average rating

4.6

5 / 5 Share

Jan. 27, 2025

Easy to use and very quick support when we needed some help with setup.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

The UPS Shipping Dashboard plugin has been a reliable tool for managing my shipping needs. The dashboard is intuitive and provides all the essential features to streamline order fulfillment. The customer support team, particularly Ruben, has been exceptional. They resolved my issue quickly and ensured everything was running smoothly within a short timeframe. Their professionalism and efficiency truly stand out. Highly recommend this plugin for anyone looking for a seamless integration with Shopify and top-notch customer service!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Great support. Had some questions/issues with the app but the support was great and very fast. Haven't used the app yet as the site in stil in developing but for sure will use it soon. For now 5 Star!

Using app

3 months

Total reviews

8

Average rating

5.0