UPS Shipping (Official)
World Class Shipping Automation Powered by Itembase
Rating
4.7
feedback
111
chart
#151
All reviews
Review RSS Feed
May 7, 2024
The app is very streamlined and saves our business a lot of time with processing orders and the support staff is very helpful, Ruben Miller especially. I would definitely consider this app if you end up feeling stuck in shipping processes.
April 18, 2024
The customer service on this app is ten times better than what I was getting with Shopify. Thank you Ruben and team!! I absolutely love your level of service. Cheers ;)
April 15, 2024
Quick response and Ruben Miller fixed the issue swiftly! Very grateful. Thank you!
April 3, 2024
This app is fantastic! It has all the features we wanted and is simple to use. Support is very responsive.
March 12, 2024
Fast customer support. The app is simple but works great. We use it in orders that require to be divided into more than 1 box/label.
Feb. 22, 2024
The app works pretty good, sometimes it has some errors, but the customer service is great (if you get Ruben specially) good app to use
Feb. 22, 2024
Great service fast and effective réponse helps in all domains and solve all my problems appretiated
Feb. 16, 2024
As far as customer service goes, UPS has shown great effort in responding on time and dealing with the issue, along with following up to help & guide.
Feb. 1, 2024
I'm not sure I've ever left a review for anything for, but this app and the team that supports it deserves one! Its easy to setup, easy to use, and it works. I had a few missing features- printing labels from the app, and scheduling a pickup- and Ruben got back to me very quicky (1hr or less) to fix my issues and set us up for a successful product launch day. Thanks! I'll continue to use!
Feb. 1, 2024
This app works awesome, and saves us a lot of time. App connects quickly to Shopify, you can work with rules so that the correct UPS service is connected to the different shipping methods in your store. Automatically puts the orders on fullfilled after the label is printed, tracking right in the Shopify orders dashboard. We had one issue that we could not print from the dashboard directly to our label printer, but one ticket and maybe 1 hour later that was added to our account, and we can now print the labels directly from the dashboard. Super easy and very happy with this!
Jan. 29, 2024
This app works really fast and made our everyday life much easier :) The support is also very quick in answering our questions. Thank you very much :)
June 19, 2024
I have been using this app for awhile now. It works great for us! I would recommend this app to anyone trying to streamline their UPS shipping within Shopify.
Hello, thank you for your message. You've opened up 4 tickets and every single ticket has been answered a couple of times. Since the issue has been resolved, you're using the Dashboard on a daily base. Please get back to us since we've tried to reach back to you numerous times to check in and see if there is anything else missing for your label creation workflow.
Feb. 21, 2024
Support ist schnell und super.
@Legalpower thank you for your review. We've tried to get in contact through our support channel with you in approx. 3 different Tickets. Unfortunately we're not receiving any reply from you. We saw that you're actively using the App and that you're creating every day shipping labels successfully since the 14th of December 2023 Please reach back to us via a support ticket so that we can verify with you if everything is okay or if you're missing a feature to make the Dashboard even more productive for you. We're looking forward to your response!