Turn Em Red Seasonings review for Upsell & Cross Sell — Selleasy
Feb. 17, 2023
Update: Original review still applies, make sure you know what the rules are for freemium plan. They did reverse the charges for me and updated the description so it's more clear. App still is great as it always has been and now I'm aware of when I will be charged. Know what you are getting into. Pricing for this app takes into account all sales made via Shopify. That's not just on your online store but if you take orders via markets or events as well. The app itself is useful, well designed, and works well but the lack of clarity on pricing wasn't acceptable. For our needs this was not worth the money. Free version would have remained useful as we do most of our business at markets.
We understand that there was confusion with the description of the charges, so we have updated our plan section now to make it more clear about the charges. Please note, we have processed the complete refund as well and reached out to you via email. This is certainly not the kind of service we want you to experience but very unfortunately things have turned out this way. We count all channels for orders because every single order no matter from which channel, hit our app server. And we have widgets running on the order status page that can apply to all channels. We are sorry to hear that you had a negative experience and we would like to do everything we can to make it right. At Logbase, we take all feedback seriously and we value your opinion as your satisfaction is our top priority.
Shopify Upsell App | Cross Sell, Cart Upsell, Bundles, etc.