Rating

4.9

feedback

2,276

Reviews

chart

#31

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    23%
  • Less than a month
    37%
  • Less than a year
    28%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many reviewers highlighted the quick response times and the helpfulness of specific support team members like Kriti, Ruba, and Boomika. Customers appreciated the ease of use of the app and its customizable features, especially for upselling and improving the overall user experience on their online stores. The support team was commended for being patient, knowledgeable, and efficient in resolving any issues or customization requests.

Highlights

Excellent customer service and support
Quick response times and helpful support team members
Ease of use and customizable features for upselling and user experience improvement
Patience, knowledge, and efficiency in issue resolution
Positive feedback for specific support team members like Kriti, Ruba, and Boomika

Rating Breakdown

  • 5
    97% (2,218 ratings)
  • 4
    1% (26 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 95% (2,154)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 13, 2026

Great help from Kritti when we needed some assistance. Thank you, much appreciated

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2026

Still testing the app. Kriti helped me with some issue! Thank you!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star review! We truly appreciate your kind words, your feedback means a lot to us and motivates us to keep improving.

5 / 5 Share

April 13, 2026

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

5 / 5 Share

April 11, 2026

Kriti was incredibly helpful and her attention to detail was outstanding. Every time I have needed assistance they are quick to respond and thorough.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star review! We truly appreciate your kind words, your feedback means a lot to us and motivates us to keep improving.

5 / 5 Share

April 11, 2026

An excellent plugin that fully meets my sales needs. The technical support team is very responsive and helps me resolve issues quickly.

Store

velarda

Using app

About 5 hours

Total reviews

1

Average rating

5.0

All reviews

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