Damtuh review for Upsell & Cross Sell — Selleasy

1 / 5

Jan. 5, 2024

They have not refunded the full amount and charge the amount despite our uninstalling the app.

Store

Damtuh

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

We would like to let you know that there has been a misunderstanding here since for any store the date we initiate the charge on our end and the date on which Shopify obtains the billed amount from you will vastly differ. We have explained this in detail along with exact billing cycle dates and the respective charges for them in the email. Also as a gesture of goodwill, we have refunded the extra amount of $7.99 even though it was charged for the Oct 19 - Nov 17 billing cycle and the app was uninstalled only on Dec 6. We trust our email clarifies Shopify's billing process and resolves any confusion. If there are any further queries, please feel free to reach out to us anytime.

Upsell & Cross Sell — Selleasy for Shopify
Upsell & Cross Sell — Selleasy
4.9 star
2,043 reviews

Shopify Upsell App | Cross Sell, Cart Upsell, Bundles, etc.

Developer
Shopify App Store