El Gaucho une vraie tradition review for Upsell & Cross Sell — Selleasy

This is unacceptable. You did not resolve the issue — the widget is still broken after the so-called "upgrade" that you promised would fix it. On top of that, your agents keep disconnecting the chat mid-conversation. I have to restart the explanation with every new agent because nothing gets properly escalated. And worst of all: I don't even know how long this app has been broken. I only found out because a CUSTOMER warned me that the addons weren't being added to their order. I've probably been paying for a broken app for weeks or months, losing sales the entire time. I'm uninstalling Selleasy and switching to another app. I'll also be leaving a detailed review on the Shopify App Store reflecting this experience. Please revoke the Collaborator access from your side.