Shark Sports review for Upsell & Cross Sell — Selleasy
Oct. 8, 2025
I just installed the app. And now i am forced to get Free Trail. While i don't want trail i want to continue with free plan. But in app screen there is no other option but only proceed with forced trail. This is completely inappropriate UX. Shopify must check this kind of practice and remove this flow.
Shopify classifies apps into two categories: “Free plan available” and “Free to install.” As you must have seen on the app store page, our app falls under the “Free to install” category. We would like to clarify that our app’s plan is usage-based, where charges depend on your store’s monthly order volume, i.e, free for up to 50 orders, then tiered up to $24.99 for 1000+ orders, which are automatically charged each month. Since there’s no permanent free (recurring) plan, Shopify will require you to start the free trial. These details are clearly mentioned on our app store page. We have also reached out to you via email, explaining this in detail. Hope we get to connect soon and resolve this misunderstanding.
Shopify Upsell App | Cross Sell, Cart Upsell, Bundles, etc.