Garage Coffee Bros. review for UFE Cross Sell & Upsell Bundle

2 / 5

Aug. 3, 2023

Unfortunately the App charge a lot of money while is based on "orders" doesn't matter if they are generated from online store or PoS (while we have 80% orders by PoS and less than 100 orders from online) and force you to spend as you have hundreds of order. So is good if you just sell online, bad if you have also PoS connected.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thank you for taking the time to share your feedback with us. We genuinely value all input from our users as it helps us improve our services. We understand your concern regarding the pricing structure based on "orders," and we sincerely apologize for any inconvenience it may have caused, especially for businesses with a majority of Point of Sale (PoS) orders. We understand that we offered an unlimited offer with better discounts, but we regret that it didn't meet your expectations. We assure you that we will take your feedback into account as we make further improvements to our pricing plans. Our intention is to provide a fair pricing model that caters to various business types, but we acknowledge that it may not always align perfectly with every customer's specific needs. Please know that we are constantly evaluating our pricing strategy and actively seeking ways to enhance the value we offer to all our users. Your feedback is invaluable in helping us identify areas for improvement. We are diligently considering options to make our pricing more flexible and accommodating, especially for businesses like yours with a significant number of PoS orders. Our dedicated support team is available to assist you in finding the best possible solution that suits your business requirements. Once again, thank you for bringing this matter to our attention. We are committed to serving you better and making your experience with our app more rewarding. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Lead at Helixo

UFE Cross Sell & Upsell Bundle for Shopify
UFE Cross Sell & Upsell Bundle
4.8 star
1,099 reviews

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