All reviews

Rating Breakdown

  • 5
    93% (459 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 97% (478)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2026

Have good support and helpful from archana

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback. We’re glad to hear that you had a good support experience and found Archana helpful throughout the process. Your appreciation means a lot to us, and we’re always here to assist you whenever needed. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 15, 2026

Really happy with the UFE Cross Sell & Upsell Bundle app so far. The app works great and has helped improve our upsell setup on Shopify. Big thanks to Amrutha from the support team as well. Very responsive, patient, and genuinely helpful in trying to resolve our setup issues. Appreciate the support!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback 😊 We’re truly happy to hear that you’re enjoying the UFE Cross Sell & Upsell Bundle app and that it has helped improve your upsell setup on Shopify. Amrutha will be especially delighted to know that her responsive, patient, and dedicated support made a positive impact while assisting with your setup issues. Your appreciation means a lot to us, and we’re excited to continue supporting your store’s growth 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 14, 2026

UFE Cross Sell & Upsell Bundle is a very useful app for setting up upsell and bundle offers on our Shopify store. The features are flexible and easy to use, and they help us create better product offers for customers. The support experience was also excellent. Smrithi was very responsive, patient, and professional. She understood our questions clearly and helped us solve the issue quickly. Overall, we are very satisfied with both the app and the support service. Highly recommended!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful and detailed feedback 😊 We’re truly delighted to hear that UFE Cross Sell & Upsell Bundle has been helping you create better upsell and bundle offers for your Shopify store. It’s great to know that you’re finding the features flexible, easy to use, and valuable for improving your customer experience. Smrithi will be especially happy to hear your kind words. We’re glad she was able to assist you and resolve your concerns smoothly. Your satisfaction and recommendation truly mean a lot to us, and we’re excited to continue supporting your store’s growth 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 3, 2026

Great customer service! Vyshakh was super friendly and solved my questions really fast

Store

ROURE

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

April 23, 2026

The manager Shaun was extremely helpful, responded very quickly, and clearly understood my issue. He explained everything step by step in a way that was easy to understand, even for someone without a strong technical background. I really appreciate your help — thank you again!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

April 22, 2026

Fixed my issues right away.

Store

ALBY

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

April 20, 2026

Archana was very supportive when I needed help setting up my funnel!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words 😊 We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one. It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us. If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 16, 2026

Aleena m'a très bien aidé avec mon problème! Service rapide et courtois. Merci!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre gentil retour 😊 Nous sommes ravis d’apprendre qu’Aleena a pu vous aider efficacement avec votre problème, tout en offrant un service rapide et courtois. Elle sera très heureuse de lire vos mots. Votre satisfaction est très importante pour nous. En cas de questions supplémentaires, veuillez nous contacter à [email protected] ou via notre chat intégré à l’application. Nous serons toujours ravis de vous aider. – L’équipe d’assistance Helixo

5 / 5 Share

April 13, 2026

I have been working on this app for week now. The store is look richer now and the support has been incredible.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words 😊 We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one. It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us. If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 11, 2026

Great support, fixed my widget in no time!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

I am a solopreneur for an streetwear apparel brand, with the technical background. So, I have this habit of doing things perfectly and efficiently. Prior to UFE app, I have tried multiple others but somehow, I found myself struggling with their setups, did not like the visual appeal, customization options were limited. And, above all, if I got stuck in some issue, I needed help to fix it. The responses were delayed and not helpful. Being honest here, I accidentally came to know about this app. It works. The interface is clean, customizable and learning path is easier. As usual, I got myself in a situation. Smrithi from UFE team helped me out. Overall, it's an excellent product for upsells, cross sells, bundle offers. I am exploring it and I highly recommend this app. Happy Sales!

Store

Junoshi

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such a thoughtful and detailed review! As a merchant with a technical background, we know your standards for efficiency and UI are incredibly high, so it’s a huge compliment to know our interface and customisation hit the mark for you. We are thrilled Smrithi could provide the timely support you were looking for. We look forward to seeing your brand grow ❤️ In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

April 3, 2026

It has been challenging to find an app that fits my business' needs but Archana was incredibly helpful in setting up a funnel for me and answering every single question I had. I'm amazed with the level of hands-on support provided and really appreciate the time she took to set up a call. Plus she was very kind and patient. Thank you so much, I highly recommend her as well as the app!

Using app

About 23 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re thrilled to hear that Archana was able to guide you through setting up your funnel and provide the hands‑on support you needed. Our team takes pride in being patient, kind, and thorough, so it’s wonderful to know that stood out to you. We truly appreciate your recommendation and look forward to continuing to support your business as it grows. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

1 / 5 Share

March 30, 2026

Hi, I had installed your app but it didn’t work as expected for my store, so I uninstalled it shortly after. However, I’ve been charged for this billing cycle. I kindly request a refund for this charge as the app was not in use. Looking forward to your support. Thank you.

Using app

9 days

Total reviews

5

Average rating

2.6

Developer Reply

Summary: The charge has not yet been credited to our account; the refund will be initiated as soon as it is received Hi, Thank you for sharing your feedback, and we’re really sorry for the inconvenience caused. We came across your review regarding the refund request. Since the charge was processed recently, the amount has not yet been credited to our account. Due to this, the refund has not yet been initiated. As soon as we receive the amount, we will immediately initiate and process the refund without any delay. We truly appreciate your patience and understanding. If you have any questions or need further assistance, please feel free to reach out to us at [email protected] - we’re always here to help. Kind regards, Athira Customer Support Lead, Helixo

5 / 5 Share

March 30, 2026

Sehr freundliche und kompetente Supportmitarbeiter. Durch die Hilfe konnten Probleme in kürzester Zeit behoben werden. Vielen Dank!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass unser Support-Team Ihnen schnell und kompetent helfen konnte. Ihre Zufriedenheit bedeutet uns sehr viel. Wenn Sie weitere Unterstützung benötigen, sind wir jederzeit gerne für Sie da! Bei weiteren Fragen kontaktieren Sie uns bitte unter [email protected] oder über unseren In-App-Chat. Wir helfen Ihnen jederzeit gerne weiter. – Helixo Support Team

5 / 5 Share

March 20, 2026

Probé esta App hace unos meses y era una herramienta externa, ahora volví y noté que han hecho cambios, ahora ya está integrada dentro de shopify, en general han mejorado. La App me parece fácil de usar y bastante completa para manejar diferentes bundles. Su soporte es muy bueno, Shaun despejo algunas dudas que tenía, fue muy amable y siempre dispuesto a ayudar.

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

¡Muchísimas gracias por compartir tu experiencia y por darnos otra oportunidad! 😍 Nos alegra mucho saber que has notado las mejoras, especialmente la transición a una experiencia más fluida integrada con Shopify. Nos complace que la app te resulte fácil de usar y completa para gestionar tus paquetes; ese es precisamente nuestro objetivo. Tus comentarios nos confirman que vamos por buen camino. Un agradecimiento especial también por tus amables palabras sobre Shaun; se las haré llegar. Estará encantado de saber que pudo ayudarte y que tu experiencia fue aún más fluida. Si tienes más ideas, preguntas o necesitas ayuda, no dudes en contactarnos. ¡Siempre estamos aquí para ayudarte a sacarle el máximo provecho a la app! 🚀 Si tienes más preguntas, contáctanos en [email protected] o a través de nuestro chat en la app. Estaremos encantados de ayudarte. – Equipo de Soporte de Helixo

5 / 5 Share

March 20, 2026

Easy to setup and make offers live. Working perfect.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your wonderful feedback! 💖 It truly means a lot to us to hear that you found the app easy to set up and that your offers are running perfectly. Our goal is always to make the experience as smooth and efficient as possible, so it’s great to know we’re hitting the mark for you. If you ever have any questions, need assistance with advanced setups, or want to explore more ways to optimize your offers and boost conversions, please don’t hesitate to reach out—we’re always here to help. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 18, 2026

Excellent customer service and very helpful

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're delighted to hear that you had a great experience with our support team. Providing excellent customer service and helpful assistance is always our goal. If you ever need anything else, we're here to help. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 18, 2026

We haven't finished yet, but Smrithi has been exceptional in providing us the support we need to customize the design and the overall experience.

Store

Amaya

Using app

About 5 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for sharing this feedback — it truly means a lot to us. 💖 We’re really glad to hear that Smrithi has been able to support you effectively throughout your customization process. I’ll be sure to pass along your kind words to her — she’ll be delighted to hear this! Please don’t hesitate to reach out as you continue working on the remaining setup. We’re here to make sure everything comes together exactly the way you envision. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 12, 2026

Sehr mächtige Shopify Upsell app, hat unseren AOV direkt um 15% gesteigert. Toller Support durch Aleena

Using app

13 days

Total reviews

5

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! 🎉 Es freut uns riesig zu hören, dass unsere Shopify Upsell App Ihren AOV direkt um 15 % gesteigert hat – genau dafür entwickeln wir sie. Ein besonderes Dankeschön geht auch an Aleena aus unserem Support‑Team. Wir geben Ihr Lob sehr gerne weiter, sie wird sich bestimmt freuen! 💖 Wir sind begeistert, dass Sie mit der App und unserem Service so zufrieden sind und freuen uns darauf, Sie weiterhin beim Wachstum Ihres Shops zu unterstützen. 🚀 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 10, 2026

The support I got from Archana on their team was AMAZING and saved me SO much time. I am so happy to be using this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for those motivating words. We are delighted that Archana gave a wonderful support experience for you and additionally helped save you're precious time. Our team are so happy to hear you're feedback and will continue providing the same awesome experience. We really appreciate the kindness. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team