All reviews

Rating Breakdown

  • 5
    93% (459 ratings)
  • 4
    3% (17 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (13 ratings)

Reviews with Text

  • 97% (477)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 16, 2026

Aleena m'a très bien aidé avec mon problème! Service rapide et courtois. Merci!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre gentil retour 😊 Nous sommes ravis d’apprendre qu’Aleena a pu vous aider efficacement avec votre problème, tout en offrant un service rapide et courtois. Elle sera très heureuse de lire vos mots. Votre satisfaction est très importante pour nous. En cas de besoin, n’hésitez pas à nous contacter via le chat de l’application ou par email à [[email protected]](mailto:[email protected]). Nous sommes toujours heureux de vous aider. * Helixo Support Team

5 / 5 Share

April 13, 2026

I have been working on this app for week now. The store is look richer now and the support has been incredible.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words 😊 We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one. It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us. If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team

5 / 5 Share

April 7, 2026

I am a solopreneur for an streetwear apparel brand, with the technical background. So, I have this habit of doing things perfectly and efficiently. Prior to UFE app, I have tried multiple others but somehow, I found myself struggling with their setups, did not like the visual appeal, customization options were limited. And, above all, if I got stuck in some issue, I needed help to fix it. The responses were delayed and not helpful. Being honest here, I accidentally came to know about this app. It works. The interface is clean, customizable and learning path is easier. As usual, I got myself in a situation. Smrithi from UFE team helped me out. Overall, it's an excellent product for upsells, cross sells, bundle offers. I am exploring it and I highly recommend this app. Happy Sales!

Store

Junoshi

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such a thoughtful and detailed review! As a merchant with a technical background, we know your standards for efficiency and UI are incredibly high, so it’s a huge compliment to know our interface and customisation hit the mark for you. We are thrilled Smrithi could provide the timely support you were looking for. We look forward to seeing your brand grow ❤️ In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

April 3, 2026

It has been challenging to find an app that fits my business' needs but Archana was incredibly helpful in setting up a funnel for me and answering every single question I had. I'm amazed with the level of hands-on support provided and really appreciate the time she took to set up a call. Plus she was very kind and patient. Thank you so much, I highly recommend her as well as the app!

Using app

About 23 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re thrilled to hear that Archana was able to guide you through setting up your funnel and provide the hands‑on support you needed. Our team takes pride in being patient, kind, and thorough, so it’s wonderful to know that stood out to you. We truly appreciate your recommendation and look forward to continuing to support your business as it grows. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

1 / 5 Share

March 30, 2026

Hi, I had installed your app but it didn’t work as expected for my store, so I uninstalled it shortly after. However, I’ve been charged for this billing cycle. I kindly request a refund for this charge as the app was not in use. Looking forward to your support. Thank you.

Using app

9 days

Total reviews

5

Average rating

2.6

Developer Reply

Summary: The charge has not yet been credited to our account; the refund will be initiated as soon as it is received Hi, Thank you for sharing your feedback, and we’re really sorry for the inconvenience caused. We came across your review regarding the refund request. Since the charge was processed recently, the amount has not yet been credited to our account. Due to this, the refund has not yet been initiated. As soon as we receive the amount, we will immediately initiate and process the refund without any delay. We truly appreciate your patience and understanding. If you have any questions or need further assistance, please feel free to reach out to us at [email protected] - we’re always here to help. Kind regards, Athira Customer Support Lead, Helixo

5 / 5 Share

March 30, 2026

Sehr freundliche und kompetente Supportmitarbeiter. Durch die Hilfe konnten Probleme in kürzester Zeit behoben werden. Vielen Dank!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass unser Support-Team Ihnen schnell und kompetent helfen konnte. Ihre Zufriedenheit bedeutet uns sehr viel. Wenn Sie weitere Unterstützung benötigen, sind wir jederzeit gerne für Sie da! Bei weiteren Fragen kontaktieren Sie uns bitte unter [email protected] oder über unseren In-App-Chat. Wir helfen Ihnen jederzeit gerne weiter. – Helixo Support Team

5 / 5 Share

March 20, 2026

Probé esta App hace unos meses y era una herramienta externa, ahora volví y noté que han hecho cambios, ahora ya está integrada dentro de shopify, en general han mejorado. La App me parece fácil de usar y bastante completa para manejar diferentes bundles. Su soporte es muy bueno, Shaun despejo algunas dudas que tenía, fue muy amable y siempre dispuesto a ayudar.

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

¡Muchísimas gracias por compartir tu experiencia y por darnos otra oportunidad! 😍 Nos alegra mucho saber que has notado las mejoras, especialmente la transición a una experiencia más fluida integrada con Shopify. Nos complace que la app te resulte fácil de usar y completa para gestionar tus paquetes; ese es precisamente nuestro objetivo. Tus comentarios nos confirman que vamos por buen camino. Un agradecimiento especial también por tus amables palabras sobre Shaun; se las haré llegar. Estará encantado de saber que pudo ayudarte y que tu experiencia fue aún más fluida. Si tienes más ideas, preguntas o necesitas ayuda, no dudes en contactarnos. ¡Siempre estamos aquí para ayudarte a sacarle el máximo provecho a la app! 🚀 Si tienes más preguntas, contáctanos en [email protected] o a través de nuestro chat en la app. Estaremos encantados de ayudarte. – Equipo de Soporte de Helixo

5 / 5 Share

March 20, 2026

Easy to setup and make offers live. Working perfect.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your wonderful feedback! 💖 It truly means a lot to us to hear that you found the app easy to set up and that your offers are running perfectly. Our goal is always to make the experience as smooth and efficient as possible, so it’s great to know we’re hitting the mark for you. If you ever have any questions, need assistance with advanced setups, or want to explore more ways to optimize your offers and boost conversions, please don’t hesitate to reach out—we’re always here to help. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 18, 2026

We haven't finished yet, but Smrithi has been exceptional in providing us the support we need to customize the design and the overall experience.

Store

Amaya

Using app

About 5 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for sharing this feedback — it truly means a lot to us. 💖 We’re really glad to hear that Smrithi has been able to support you effectively throughout your customization process. I’ll be sure to pass along your kind words to her — she’ll be delighted to hear this! Please don’t hesitate to reach out as you continue working on the remaining setup. We’re here to make sure everything comes together exactly the way you envision. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 12, 2026

Sehr mächtige Shopify Upsell app, hat unseren AOV direkt um 15% gesteigert. Toller Support durch Aleena

Using app

13 days

Total reviews

5

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! 🎉 Es freut uns riesig zu hören, dass unsere Shopify Upsell App Ihren AOV direkt um 15 % gesteigert hat – genau dafür entwickeln wir sie. Ein besonderes Dankeschön geht auch an Aleena aus unserem Support‑Team. Wir geben Ihr Lob sehr gerne weiter, sie wird sich bestimmt freuen! 💖 Wir sind begeistert, dass Sie mit der App und unserem Service so zufrieden sind und freuen uns darauf, Sie weiterhin beim Wachstum Ihres Shops zu unterstützen. 🚀 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 10, 2026

The support I got from Archana on their team was AMAZING and saved me SO much time. I am so happy to be using this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for those motivating words. We are delighted that Archana gave a wonderful support experience for you and additionally helped save you're precious time. Our team are so happy to hear you're feedback and will continue providing the same awesome experience. We really appreciate the kindness. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 9, 2026

Shaun was amazing. I downloaded the app tried to set things up and had issues. I went onto live chat and Shaun helped me instantly . This is what you call proper customer service. Thank you Also Amrutha was amazing too

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your wonderful feedback. We’re thrilled to hear that Shaun was able to assist you instantly and provide the kind of customer service you deserve. We’ll be sure to pass along your kind words to him , it means a lot to our team. We’re also delighted that Amrutha made a positive impact during your experience. Your appreciation motivates us to keep delivering the best support possible. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 5, 2026

I've been in contact with countless user support services in my time, but I've never come across such a friendly, fast and convenient customer service. Not only was our issue with the app resolved within minutes, it was also made sure that we learn what went wrong and how we can fix and prevent it on our own. THAT is what I'm looking for when I'm contacting customer support. Highly recommended!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredibly kind words and for taking the time to share such thoughtful feedback. It truly means a lot to us. We're really happy to hear that your experience with our support team stood out in such a positive way. Resolving issues quickly is important to us, but it's equally important that our users understand what happened and feel confident managing things on their own in the future. Knowing that this made a difference for you is very rewarding for our team. Your recommendation and appreciation motivate us to continue providing friendly, fast, and helpful support to all our users. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Feb. 25, 2026

Easy to reach

Store

KHATAM

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We’re really glad to hear that you found us easy to reach. Providing accessible and responsive support is very important to us, and your words truly encourage our team. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Feb. 24, 2026

Amrutha is the best Virtual assistant support

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words!💖 It truly means a lot to hear that your experience was a positive one. Amrutha is dedicated to providing the best possible support, and we’re so glad she was able to assist you effectively. We’ll be sure to share your appreciation with her — feedback like this genuinely motivates our team to keep delivering exceptional service. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 23, 2026

Great app and great customer service - my thanks to Smrithi and team for speedy responses and superb assistance!

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 🌟 We’re really glad to hear that Smrithi could help resolve your issue quickly and that you had a smooth experience with fast responses. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 19, 2026

ty shaun for help

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 🌟 We’re really glad to hear that Shaun could help resolve your issue quickly and that you had a smooth experience with fast responses and clear communication. Your appreciation means a lot to Shaun and our entire support team. We’re thrilled to know you’re enjoying the app! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 18, 2026

Aplikacija je jako korisna,narocito za trgovce koji tek pocinju sa svojim biznisom.Takodje,pohvalila bih korisnicku podrsku.Za rjesenje mojih problema Amrutha je bio jako ljubazan i pomogao mi.

Store

Massima

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hvala vam puno na predivnim riječima i izdvojenom vremenu za ovu recenziju! 😊 Drago nam je da vam je aplikacija korisna, posebno za trgovce koji tek započinju svoj biznis – upravo to nam je i cilj. Također, veliko hvala na pohvali za našu korisničku podršku. Vaše lijepe riječi ćemo sigurno prenijeti Amruthi, bit će joj jako drago što vam je mogla pomoći i što ste zadovoljni rješenjem. Ako postoji još nešto što biste željeli dodatno prilagoditi ili unaprijediti, možete nas kontaktirati na **[[email protected]](mailto:[email protected])** ili putem našeg chata unutar aplikacije. – Helixo Support Tim

5 / 5 Share

Feb. 28, 2026

In Bucks app recently i met with Mr. Sahun . He is good in all respect and did my job perfectly ok . UEF app is also performing well . Thank you Sahun

Using app

15 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review and encouraging words from you. We're thrilled to hear you've had a great experience with the app. Amruta will be so happy to know her support made an impact, we'll definitely pass this along to her! And how exciting that your friend is starting a Shopify store! We'd love to help them out just as much. Feel free to reach out to us anytime. Thanks again for recommending us. It truly means a lot to the whole team! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 15, 2026

ottima app e fantastica assistenza del servizio clienti, mi hanno aiutato nella configurazione dell'app

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Grazie per il tuo prezioso feedback e per le tue gentili parole! Siamo davvero felici di sapere che ti piace l'app e che il nostro team di supporto ti ha aiutato a configurarla. Siamo sempre disponibili per qualsiasi necessità, contattaci in qualsiasi momento! Auguriamo a te e al tuo negozio un grande successo. Per ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. – Team di supporto Helixo