UFE Cross Sell & Upsell Bundle

Thank you so much for your wonderful review! We're thrilled to hear that the app does exactly what you need and that you've had a great experience with our support team. We truly appreciate your support! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Summary: We sincerely apologize for the inconvenience and confusion regarding the charges. After reviewing our records, we can confirm that the app had been installed and active on your store since 2022 until August 21, and our analytics show that conversions and revenue were generated through the app, including activity within the last 30 days. We also understand your concern about a charge appearing after uninstalling, and we are happy to review and refund any eligible charge related to this situation. Olá, Sentimos muito por toda a inconveniência e frustração que essa situação causou. Entendemos completamente a sua preocupação ao identificar cobranças que você não esperava e agradecemos por compartilhar sua experiência. Analisamos cuidadosamente o histórico da sua loja e verificamos que o nosso aplicativo esteve instalado e ativo desde 2022 até o dia 21 de agosto. Também verificamos os dados disponíveis no nosso painel de analytics e identificamos conversões e receita geradas por meio do aplicativo, incluindo atividade nos últimos 30 dias. É possível que essa seção específica e esses dados não tenham sido percebidos durante o uso do aplicativo. Sobre a cobrança após a desinstalação, entendemos totalmente por que isso pode causar preocupação. As cobranças de assinatura são processadas e iniciadas pelo sistema de cobrança da Shopify, e, em alguns casos, uma cobrança já iniciada pode ser concluída mesmo após a desinstalação do aplicativo, dependendo do ciclo de cobrança. Essa cobrança não é processada diretamente por nós. De qualquer forma, queremos ajudar a resolver essa situação. Se você recebeu uma cobrança relacionada ao aplicativo após o cancelamento ou a desinstalação, teremos prazer em analisar o caso e providenciar o reembolso, quando aplicável. Por favor, entre em contato conosco pelo e-mail [email protected] Nossa equipe de suporte está sempre disponível para analisar o histórico da cobrança com você e ajudar da melhor forma possível. Pedimos novamente desculpas pela inconveniência e esperamos ter a oportunidade de esclarecer e resolver tudo para você. Kind regards, Athira Customer Support Lead, Helixo

Thank you so much for your amazing review. We're delighted to hear that you're enjoying the app. Your support means a lot to our team and motivates us to keep improving. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your kind feedback. We’re glad to know that you had a good support experience. Your appreciation means a lot to us, and we’re always here to assist you whenever needed. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your kind feedback. We’re glad to know that you had a good support experience. Your appreciation means a lot to us, and we’re always here to assist you whenever needed. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for the 5-star review! 🌟 we are truly glad that we could support you during setup, it means a lot to hear that you found the experience helpful and friendly. Your feedback brightened my day! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your kind feedback. We’re glad to hear that you had a good support experience and found Archana helpful throughout the process. Your appreciation means a lot to us, and we’re always here to assist you whenever needed. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your wonderful feedback 😊 We’re truly happy to hear that you’re enjoying the UFE Cross Sell & Upsell Bundle app and that it has helped improve your upsell setup on Shopify. Amrutha will be especially delighted to know that her responsive, patient, and dedicated support made a positive impact while assisting with your setup issues. Your appreciation means a lot to us, and we’re excited to continue supporting your store’s growth 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your wonderful and detailed feedback 😊 We’re truly delighted to hear that UFE Cross Sell & Upsell Bundle has been helping you create better upsell and bundle offers for your Shopify store. It’s great to know that you’re finding the features flexible, easy to use, and valuable for improving your customer experience. Smrithi will be especially happy to hear your kind words. We’re glad she was able to assist you and resolve your concerns smoothly. Your satisfaction and recommendation truly mean a lot to us, and we’re excited to continue supporting your store’s growth 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for your kind words 😊 We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one. It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us. If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Merci beaucoup pour votre gentil retour 😊 Nous sommes ravis d’apprendre qu’Aleena a pu vous aider efficacement avec votre problème, tout en offrant un service rapide et courtois. Elle sera très heureuse de lire vos mots. Votre satisfaction est très importante pour nous. En cas de questions supplémentaires, veuillez nous contacter à [email protected] ou via notre chat intégré à l’application. Nous serons toujours ravis de vous aider. – L’équipe d’assistance Helixo

Thank you so much for your kind words 😊 We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one. It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us. If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team