All reviews

Rating Breakdown

  • 5
    93% (993 ratings)
  • 4
    4% (46 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2024

They have excellent customers service team, highly responsive and professional, special thanks to Telaco for great help in the setup

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Great customer service with live chat and quick answers

Store

entiii

Using app

7 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the fantastic feedback! We're glad to hear that you had a great experience with our live chat and quick responses. Providing top-notch customer service is our priority! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 23, 2024

i like this application. if i have a issue, they are handling so quickly.They are very helpful

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re delighted to hear that you like the application and appreciate our quick, helpful support. It’s our goal to make sure you have a smooth experience! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 18, 2024

Proper working widgets and kind customer service.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're happy with the performance of our widgets and the level of customer service you've received. It’s our goal to provide not just effective tools but also a support experience that leaves you feeling valued and cared for. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 11, 2024

I was very pleased with the service they provided, their quick response solved my problem very quickly, thank you.

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your feedback! We’re delighted to hear that our quick response resolved your issue swiftly. It’s always our aim to provide fast and effective service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 9, 2024

I had a couple of teething issues with the app which were soon resolved by their excellent service team.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback and for sharing your experience! We’re glad to hear that our service team was able to quickly resolve the initial issues you faced. Providing excellent support is something we take pride in, and your kind words mean a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 3, 2024

Lishana is really helpful and quick. Recommend it! Setting is clean and easy

Store

Benks

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re delighted to hear that Lishana was quick to help and that you found the setup simple and straightforward. Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 2, 2024

I had an issue, logged this with the live chat, Chaithra responded in a couple of minutes and within minutes had sorted the issue. Very satisfied, great service!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your kind words! It's great to know that Chaithra was able to assist you promptly. We’re delighted you’re satisfied with our service! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 28, 2024

The consumer service is really good. Chaithra is really helpful and addresses my questions in a short time.

Using app

About 3 hours

Total reviews

8

Average rating

4.4

Developer Reply

Thank you for your feedback! We’re pleased to hear that you had a positive experience with our customer service, and that Chaithra was able to assist you promptly. Your satisfaction is our top priority! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 26, 2024

We utilized this feature for our bundles, and it performed exceptionally well. The setup process was smooth, and the customer service was outstanding - responsive, knowledgeable, and attentive to our needs. Overall, we’re very satisfied with the experience and would highly recommend it.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re thrilled to hear that the feature worked exceptionally well for your bundles and that the setup process was smooth. It’s also great to know that our customer service team met your expectations with their responsiveness, knowledge, and attentiveness. Your recommendation means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 21, 2024

technical support is very fast and solution-oriented, definitely try this app

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that our technical support team was able to assist you quickly and effectively. Your recommendation means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 16, 2024

Support is amazing, Bhagya was super helpful. The app works as intended and has generated many extra sales for us with a higher AOV Definitely recommend / 10

Using app

Over 3 years

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for your fantastic feedback! We're thrilled to hear that Bhagya was super helpful and that the app is working as intended, generating extra sales and a higher AOV for your store. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 8, 2024

AMAZING custumer service! The chat function is very helpful.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're glad to hear that you found our customer service and chat function helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 7, 2024

Store

CasaFab

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the glowing five-star review! We're thrilled that you had such a positive experience. Your satisfaction is incredibly important to us, and it’s wonderful to know that we hit the mark. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 6, 2024

Amazing customer service. The support contacted me about a bug that I didn't even know I had on my store. (When going through some checking routines). They do checking routines! Didn't expect doing such a work for their clients. Best Experience!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our customer service. Our team is dedicated to ensuring everything runs smoothly, and we're glad we could help you with the bug. Your satisfaction is our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 6, 2024

Great support from Bhagya

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're delighted to hear that you received great support from Bhagya. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 1, 2024

a must-have app for Shopify store

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're delighted to hear that you consider our app a must-have for any Shopify store. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 30, 2024

Very helpful support! literally solved my problem in 1 min time!, Thank you!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We are really happy we could help resolve your issue in no time. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 29, 2024

Top. Happy

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! It’s great to hear that you're happy with the support you received. Your satisfaction is our top priority, and We are thrilled that we could meet your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 24, 2024

Does what it says. When I noticed some random coding showing in the cart window, I contacted the devs, and they fixed it within the hour. Can't beat that. For reference: I use the Berlin theme

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that the plugin is working as expected and that our team was able to resolve the issue so quickly. It's great to know that you're using the Berlin theme, and we appreciate your positive comments about our support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team